The social recreation dept is amazing. There is an abundance of activities that you can enjoy as a…read moreresident. The front desk staff are professional and very knowledgeable. The nursing staff could stand to be restructured and retrained for the vision of the company.

I took a tour at the Arbor Terrace Senior Living Facility on Tuesday, November 25th with my nephew,…read moreKevin Brooks, who is looking for a facility for his mother. We took the tour with Erin. I don't have a last name. Erin was so knowledgeable, kind and patient. She took us through the entire facility. Everyone there was so kind. The staff members stopped to speak with us and the individuals living in that facility were up and about, laughing and having a great time. I have been to other facilities and the individuals living there were just sitting around doing absolutely nothing. At Arbor Terrace it was a great deal of fun, togetherness and interactions going on. We were looking for a facility of my nephew's mother, but to be honest, I would put myself in that facility. The staff members and the individuals living there have a great relationship. It was fantastic.

I and the rest of my 91 year Mom's progeny are very grateful she decided to retire from New York…read more nearly ten years ago before Mom thought she was ready for a retirement community. She chose to buy into Collington Life Care Community http://www.collington.com/ [non-profit CCRC] in [Mitchellville/Bowie, Md] in suburban Washington, D.C. Right away Mom plunged into lots of activities, planted the garden around her gracious cottage, took exercise and literature classes from Prince Georges Community College, on Collington Campus, and made friends with other active retirees and the very caring staff. She didn't partake of birdwatching, vegetable gardening, swimming, nearby golf courses, and some other outdoor activities. She chose to take on leadership roles in the Collington community and delivered Meals on Wheels. http://keepingupwithcollington.org/ When she broke her hip she was received rigorous and effective rehab while temporarily resident in the health center. When we 'made her' give up her car she was able to get to the Metro, shopping, doctors' appointments, Kennedy Center, Arena Center, and more via the Collington shuttle. When she had a small stroke she again moved back to he health center to receive rigorous rehab. Now she is back in her cottage, this time with a few hours of aides to help keep up her activities. Now as we spend more time walking the halls and grounds with her it's so gratifying to encounter numerous friends among the residents and staff who cheer on her recovery. I wish such stimulating, safe, and nurturing communities would be accessible for the growing upcoming senior population.

My very active mother, from Annapolis, Maryland, entered the Collington Community at 84, 6 years…read moreago. She lived in a beautiful cottage where birdwatching, gardening, music, walking her dog and making new friends filled her days. Using Collington transportation she had season tickets for the opera, the symphony, Arena Theater as well as enjoying many other cultural events at Collington and beyond. My 3 siblings and I fell in love with Collington's embrace of our mother and willingness to allow us to fully participate in Mother's life. In many, many ways through the years it became obvious to us that Collington valued its residents and wanted to encourage family involvement. The fabulous Sunday brunches, instituted by the head of dining services, Eli Ayoub are one of many examples. On any given Sunday one sees dozens of families, including children, grandchildren, even great-grandchildren enjoying the brunch together, feeding ducks on the lake. In these past two years, after a nasty fall, our mother was confined to assisted living. The care she received on Chesapeake was always compassionate and respectful. We grew to love each and every one of her caregivers. Again, we were encouraged to be there as much as possible. When the final days arrived our large family did vigil for a week. Instead of encouraging us to limit our visits, Eli arranged for a large hospitality tray to be delivered outside

Ginger cove has always been a great place…read more The food they serve here is like none other. I had the luxury of meeting one if there chefs Chris. Chris has an extensive background in food and creates just incredible dishes. I just wish they would allow more freedom to him to allow him to create healthy tasty dishes for the tenants and my relative that lives here.

This is a terrible place for an elderly person to live. Do yourself a favor and do not move to this…read moreretirement community. They treat the residents terribly and they will prevent you from seeing your loved one. They don't want you to see how unhappy your Mom and Pop are .

We just celebrated our tenth BayWoods of Annapolis anniversary. Our only regret is that we did not…read moremove sooner. (We were still in our late sixties when we made the move.) Since then we have enjoyed not being owned by a house and not having to cook meals (which, by the way, are quite good and, at times, outstanding) while living a resort-lifestyle on the shores of the Chesapeake Bay and making many new, close friends (both residents and staff). Many wait until a health-related item requires a move to a place where additional assistance is available. The problem with that is that they miss out on many of the benefits of a resort-lifestyle. While not planned for or anticipated when we moved, when the early stages of Alzheimer's started four years ago, we were so glad that we were living at BayWoods. I am now my wife's primary caregiver and living at BayWoods has eliminated many of the problems we would have had in a single-family home. Even with the advantages that are part of a community such as BayWoods, it is not possible for one person to fully meet the needs of a late-stage Alzheimer's patient and having the services of the BayWoods caregivers available gives me the time to take care of myself. Mike Long

VERY ANGRY about the way this place treated my Mom. Awful food. Indifferent (borderline dangerous)…read moremedical care. She was there for a week of post-surgical care after a knee replacement. She had been there two years before when she had the other knee replaced, and had a great experience. But the management there has changed. Here's the list of awfulness: 1. Food: (Mashed potatoes AND scalloped potatoes in one meal? A "reuben" sandwich made from 1 slice of meat on stale, hard bread? C'mon.) 2. Noise: They put her right next to the laundry room. They did laundry at 4 a.m., and the washing machines banged against the wall, keeping her awake. She requested they do laundry at a different time, and they did that for one day, then went back to doing it at 4 a.m. 3. They refused to stick to the plan of medications her orthopedic surgeon had prescribed. They changed medications and dosages, sometimes without even discussing it with her. When asked about it, they became defensive and said "we know better than the surgeons." 4. Apathy: it would often take hours to get anyone to respond to her simple requests. She was there six days, and asked multiple times for hangers so she could hang her clothes in the closet instead of having to bend over each time she needed an article of clothing from her suitcase. They never gave her the hangers. 5. Worst of all, after 6 days of this misery, she had had enough and wanted to be discharged. They told her she couldn't be discharged because she was anemic and needed a blood transfusion, and then sent her to the emergency room in an ambulance. Once at the ER, the doctors there told her she was NO WHERE NEAR anemic enough to need a blood transfusion, and told her she was fine. The ER docs said she should probably go back to Baywoods to finish out her week stay. They called Baywoods and Baywoods REFUSED to take her back, claiming she had left without being discharged. But THEY were the ones who told her she had to go to the hospital, because she was in grave danger from the anemia!!!! The ER docs said they see this at poorly-run facilities: if a patient questions the care they are being given, the staff tries to dump them on the emergency room just to get rid of them. There are other terrible things that happened to her during her stay there, but for the sake of my mother's dignity and privacy I am not going to describe them. DO NOT put your loved ones in the power of these awful people.

Don't be fooled. Front desk and dinning staff are good people trying their best. The assistant…read moreliving and care is questionable. Management of care team is poor and not sure they know what they are doing. Common theme everywhere. If your love one has too many health issues they won't do well here.

Have nothing but positive things to say about Brightview. All of the staff are great. Everything…read moreis kept clean. Family is encouraged to be there and participate in activities. It is comforting to know that my Mom is in such good hands at Brightview.

This is tough for me to review, since I'm not the actual resident. But, I can share my experience…read morefrom my own point of view. One of my parents is a resident now, and they have been in both the Assisted Living and (currently) the Cottage units (the latter being for memory care). First of all, I have to share my praise about the entire staff. I haven't met anyone there yet who didn't say hi or wasn't helpful. Everyone so far has been so wonderful to work with. They are understanding, helpful, engaging, and they seem to really care about their work. It makes a huge difference. The care provided appears to be top notch. I can't be around 24/7 of course, but the resident is doing very well physically, much more so than before arriving here. They even said the food is much better than they expected! The facility was very helpful in answering all of the questions I had, plus... many more that I didn't know I was going to ask! This whole process was all very new to me, and they understood this. They were patient with me and went out of their way to make us feel at home and at ease. So far, it's been a relief and a tremendously positive impact on our entire family.