The best agency whenever you need a caregiver for a loved one ! I needed a caregiver for my elderly…read morefather and the nurse coordinator came to our home in the late afternoon to set things up and she had a wonderful caregiver in my parents home by 8am the next day ! The caregiver was professional,competent, and caring.

I have had to use HCA in the past year to cover me in a less than stellar rehab facility and…read morefollowing that up with home care. They made all the difference. I really appreciated that they were careful about finding aides for me that really clicked. I was constantly visited by management staff to make sure I was well cared for and happy. You are not a number with these folks, and you are not stuffed in a room and forgotten. I owe them.

My dad lived here in the independent living apartments until he needed rehab and moved to assisted…read moreliving temporarily. He really liked his apartment, the food, and he made friends. The assisted living facility was dreadful. He did not have dementia but the nurses treated him like he did. And they would not help him to the bathroom at night. They told him to use his Depends and ignored his pull chain. He got up by himself, fell and broke his hip and died within a month. It's not continuing care if the assisted living is no good.

Temporary living in the rehab section is not so good. Luckily it's temporary. Dated bedrooms,…read morestaff unfriendly or does not look up from their desks, not too much interaction or activitites

The quality of care is very lackluster. A love one has lived at this home for a number of years and…read morenot much has changed in all that time. I will say the place did not reek of urine. The staff to resident ratio is alarming and something the state should look into. I was there for a couple of hours and honestly seen only one nurse(?)/attendant and one person cleaning. The wait to enter the facility is lengthy. No one answers the bell, the residents have to see you at the door and yell to someone that someone is at the door. It's a sad state of affairs the care or lack thereof rendered to our oldest and neediest population. This place is marginally better than some of the others that service this demographic but that's not saying much. This place is better than being on the street, I suppose.

Originally, our scheduled walk though was great. The staff was welcoming and it smelled like…read moredisinfective. The smell changed after my first visit. The staff was very rude and even throw her hands up to indicate she couldn't help me find ice. My grandmother was here for a month and a half. She walked in happy and very independent. During her stay, she was verbally abused, neglected which caused her to fall and not checked on that lead to bed sores. We had to move her, she was in horrible pain one night. Due to her stage four cancer, she need to feel comfortable. However, she pressed the bell and the nurse came in, snatched the bell out of the wall, and told her to stop using it. When we stayed with her, they never came in. They just walked around in their face mask due to lack of cleaning of the facility. I only saw the other residents when their family were there visiting. Other than that, they stayed in bed and left alone all day. Pay attention to the signs: scheduled visits are not needed. Staff wear face mask. You don't see other residents out of their beds. They told us my grandmother was crazy and she did not fall. I wouldn't recommend this place for dog boarding!

Don't be fooled. Front desk and dinning staff are good people trying their best. The assistant…read moreliving and care is questionable. Management of care team is poor and not sure they know what they are doing. Common theme everywhere. If your love one has too many health issues they won't do well here.

Have nothing but positive things to say about Brightview. All of the staff are great. Everything…read moreis kept clean. Family is encouraged to be there and participate in activities. It is comforting to know that my Mom is in such good hands at Brightview.

My parents moved here a little over a year ago from another similar retirement community. Our…read moreinitial impression was that the facility is a little older than where they were, but in great condition, a great location, and seemed like it offered comparable services. Without a doubt, I've been blown away by the staff and quality of services they provide! My mom is a very active, social person, and she participates in all the activities - she's always telling me about something exciting they are doing. From musical guests to special food tastings, outings to local attractions, and more. I especially want to comment on the smart, compassionate management of Seaton when folks get sick. They work hard to ensure residents stay healthy and are taken care of both physically and mentally if they need to pause in-person activities. I greatly appreciate the staff at Seaton. Su, Janae, Chef Musa, the entire staff - and the community who live there - are wonderful. Anyone looking to move to a retirement community like this would be lucky.

Initially things are not working well with a couple of things with my mom, but I will say the staff…read moretries very hard and the director contacted me personally to try to resolve some of the issues. Meeting next week with staff to go over some concerns of my mother, but I'm confident they'll be rectified