What a horrible experience. We arrive 15 min early as stated in our reservation. Once there we…read morewere told it would be about 15 mins wait. We had drinks in their pub and waited. Actually gave them approx 25 min. Once told again it would be another 15 min. So now we are appox 45 min pass our reservation time. Went to see what the delay was. While waiting for someone to ask, I observed the manager discussing with the people eating that their food was cold. The reason the manger said the food was cold was because it was coming from outside. Then all the dinners started complaining about their food being cold. The manager got mad and said then you guys can have a refund. Since now we are over an hour since our reservation time we asked for a refund. The manager looked and me and walked off. I followed him and asked again in which he gave me a half baked answer. Then some woman I'm assuming was management approached me aggressively to go outside and talk. She thought she was going to chastise me like her kid or something. This place is ran by a bunch of people that don't know about customer service. We requested a refund as a lot of others. Thank you for destroying Valentines day for us as well as others that night. Not one apology all we got was excuses. I wouldn't take my dog here.

My family and I have been wanting to try The Venetian Estate for a while now. We got to try it a…read morefew weeks ago but it slipped my mind to leave a review until this morning. I called and made a reservation for us. We were seated upstairs, which was very nice as we had the whole upstairs to ourselves. The decor was very nice and elegant. The bathrooms were also very posh and clean. We got the Cheese Bites for our appetizer. They were very delicious! The cheese could have been melted just a slight more though. The serving sauce was a nice touch. For my entree, I got the French Onion Soup and the Kids Spaghetti. Kinda silly I know but my stomach can't handle a lot of food or I get sick. The French Onion Soup was very good though, there was generous pieces of onion, bread, and the soup itself. I would try it again for sure! The Kids Spaghetti was quite good, the noodles were cooked well, and the sauce was tasty. There needed to be more sauce though, as there wasn't a whole lot. I did ask for more sauce after I saw what was brought out, It was still enjoyable though. For dessert, my family and I got the Crème Brûlée, Maple Blondie, and the Bourbon Cake. The Crème Brûlée was super rich and silky. Creme Brûlée's are one of my favorite desserts so this one from The Venetian Estate held up to my expectations. The Maple Blondie had wonderful flavor, it was nice and chewy. The Ice-cream on top was very yummy, and the sauce drizzled had a good flavor as well. The Bourbon Cake was mouthwatering. You could tell it had Bourbon in it (DUH LOL) but it was super good! The Bourbon flavor wasn't to overwhelming. The Bourbon Cake was nice and light. The cake was not heavy at all. It was also served with Ice-cream. The sauce in the bottom of the dish also had a Bourbon flavor which was nice. I loved all of the desserts and would come back and give them all another taste. The service was nice, and perfect for a night out. Only thing that wasn't nice, was how long the food took to get out to us. Other than that everything else was pretty nice. I would make sure to come back again, so I could try more of the delicious food!

Stopped in for lunch. Our party of two had the chicken salad croissant and the Southwest bean…read moreburger. Everything came out quickly and was as it should. While everything was good, it wasn't notably special. The atmosphere was nice and the staff was friendly... place was clean. I'll probably be back to explore the menu a bit more.

This place is a gem. It's so pretty inside and outside they have a little space with water etc so…read moreyou may bring your canine companions. The food is really good but the service is even better! We even had peach ice cream for dessert and it was delivered copy's!

Are 0 stars an option? I placed an order for a company meeting 1 week prior. When I called…read moreinitially, I was told to call back later, he was too busy to take my order. I was a little taken back, but decided to call back as requested. I ordered lunch for 25 people for a company quarterly meeting. He took my name, address, meeting location... Said he would call on the morning of the meeting to confirm and get my credit card information. At 10:40 I called to confirm the order. He said I have nothing going out today. He asked who I talked to, I advised David, he said well that's me and I must have missed it. I asked what they could do, because I have a meeting room full of people, and he replied with nothing. He did not offer to correct this in any way or make any offers to fix his mistake. We ordered last minute from Jimmy Johns, and they were very accommodating for a last minute large order... I have supported Wellington's Cafe many times, as I travel to Charleston, WV for work. I can honestly say that the way this was handled, I will NEVER use this business, nor could I recommend anyone else to use.

Perfect place for lunch. Home cooked meals and they are on top of their service. The place is very…read moreclean also. The pricing is cheap for the amount of food. The only con is the parking lot can be tricky but you can drive around their building for easier exiting.

Such friendly and kind people to help. They will guide you thru your project with so many helpful…read morepoints.

Rude and unhelpful. It's never a good idea to complain about a customer's order in the presence…read moreother customers. I would think being busy would make a business happy, not so of these employees. Will shop at Michael's and Hobby Lobby in the future!

I've been going to B&A market ever since he opened in the beginning of the year. The place has come…read morea long way and now he has shawarma, falafel, and kabob sandwiches that are really good. It's also a great place for getting middle eastern groceries like pita bread, olive oil, halal meat, and many other things. Nice to have this place here!

My brother and I stopped here for one night passing through while on a road trip…read more PROS: The beds and pillows were comfortable. The shower was hot and came with plenty of towels. The room came with all expected amenities (TV, microwave, refrigerator, desk, chair, etc.). CONS: The breakfast was gross, specifically the hash browns. Would not recommend. CONCLUSION: You get what you pay for. We didn't have high expectations, and this room worked for what we needed it to. We would stay here again if we were in the area.

Stayed here two nights and that was two nights to long. We have stayed here before when in West…read moreVirginia but this time the hotel is run down. The smell is awful, I had to go to the store to get scented air fresherner. There was mold in the shower and it seemed like the rooms don't get moped.

B. Belle Boutique gave us the most personalized & enjoyable dress shopping experience! Belle is…read moresweet & charming, knowledgable, professional but personable, patient & calming. She understands hip & she understands classic. Her gown selection is vast & she effortlessly adapts & adjusts to suggestions & requests. She gave so much time to our bride, getting the best idea of her wedding feel & gown vision. In addition, she had & will assist brides from all over the country & world!! She has amazing referrals & contacts. I cannot stress enough the focused & personalized attention we received. You can believe her when she says it's not about the sale, she genuinely wants to be a part of guiding you to your most perfect wedding day. We travelled from Wheeling, WV to meet with her & I highly recommend that she is worth it! The bride & entourage left walking on air & feeling as if we had made a new BFF. Belle is the real deal!!

If you are in need of catering services for ANYTHING, I highly recommend Amy Cakes Catering. They…read moreare by far the premiere catering service EVER! They were the ONLY thing to go smooth on my best friends wedding day. I never had to direct them, they knew EXACTLY what they were doing and it was the first time at the venue. We were even 45 minutes ahead of schedule and THAT DIDN'T EVEN TRIP THEM UP. The food, I can't say enough good things about their food. I have twins that are extremely picky and they TORE THEIR FOOD UP!!!  Again, I IMPLORE YOU, USE AMY CAKES CATERING FOR ANY EVENT YOU HAVE. The staff is premier as is their food. I recommend them and give them 1000 stars out of the usual 10.