Decided to book at this place instead of a casino spa. Best decision EVER!!!! I did a massage with…read moremy best friend and WOW! The place itself is absolutely posh. Decor is millionaire status. The staff is super friendly and welcoming. We arrived and were quickly taken to the back for our massages to begin. I've been a member of Massage Heights and have used several other places. This spot MORE than stands up to the best of the best that I've had. I will absolutely return here anytime I'm in Lake Charles and want a spa experience like no other. WINNER!!!

I get my haircut by Baleigh as does my whole family. She also colors my hair and I've had balayage…read moreas well. I get facials and aesthetic work by Falyn. I'm always highly satisfied with the service and the production of the services. Everyone at Scarborough's Salon is very professional & knowledgeable. Anything I have done there, I feel like I'm in good hands always. I highly recommend this salon for anyone trying to relax or look pretty!

Was in Lake Charles for a week for a friend and I needed a wax ! Searched and Waxing the City…read morepopped up in maps. If they had a location where I live now or where I am from, I would be a regular. It's so clean on the inside and the staff is super sweet! Lindsey did my wax today and if I were to return I would for sure request for her again. They also carry a good selection of products for bikini maintenance etc. PFB products in stores is hard to find and they carry 3 different rolling sticks.

Business is easy to find. Clean. Easy to get an appointment online. Lindsey did an excellent job. I…read morewill be back when working in the area.

The lady that waxes me end up making me bleed from the experience never going back here again! I…read morewouldn't not recommend! Wax was way too hot!

Worst service ever . Unprofessional and bad attitude and service . Horrible experience. The worst…read morebehavior . And the worst center ever . She was insulting me none stop .she was pouring powder all over me , I asked to cover my pants so that they don't get dirty , she was upset . and grabbed a couple of paper towels that did not cover anything . She was applying and removing the wax as if my arms are plastic . She applied the wax to the same area 5 times . And the constant questioning where were you born , where do you live, what are you doing in lake Charles and on and on . Stay clear . Absolutely unacceptable behavior from a service company . I will never come back to this center .no wonder why the store is empty . I was able to make an appointment on the spot .if I could have put a negative I would . Don't believe the good reviews they are all probably her friends .

Wonderful experience at this salon. It's small, but plenty of parking and the space is utilized…read morewell. All the girls are very sweet and welcoming. Received a balayage and cut from Faith- worth every penny. She explained everything well and asked clarifying questions to ensure I got just what I was looking for. Booked appointment online through the website, confirmed via text.

My stylist was great. The salon "policies" not so much. they told me if I miss an appointment…read more(which is almost $400.00), then I have to pay the full price. Thats what I was told but I was unable to find it on their website. Maybe it's on their door. I can see paying it advance and then you come in, but no, they really expect $800 now. Along with the $332.00 hair extensions I already paid for. Ridiculous and I'll never go back. Hope it was worth it for them. I found on Louisiana Law sites that they shouldn't charge you full price which they do.

I went in for a spiral perm. I showed pictures of what I wanted. I was there for 5 hours and even…read morethough I requested tight curls I ended up with a slight wave. I did give 2 stars only because everyone there was very nice including the girl doing my hair, the atmosphere is nice and they are attentive offering water, etc. 100% disappointed with my perm. There is parking right in front of the door, there is a handicap spot with a ramp as well. When you walk in it is an open room so not a lot of walking for those who have limited mobility. Five hours for a perm that didn't turn out is awful. I definitely would not return for a perm there.

save your money and go elsewhere.. these girls in here acted like i was dirty when i asked about…read morepricing..

Very nice, friendly service! The technician was pleasant and she was amazingly quick. Just when I…read moregot relaxed, she was done! Lol. Wow! I am a very happy customer! The prices are reasonable ($11 for brows), considering I haven't found any competition in these parts. Brow Art is located inside the mall, across from Victoria's Secret at a kiosk.

Waited 20 minutes for service. Technician had a friend come…read moreto visit in that time, and told me I should let her go first because she had a baby at home. I said no, repeatedly insisted on making me wait again for her friend. Her behavior was so out of line, a customer waited to speak to me as I left told me "I saw what she did and it was out of line. I don't blame you for leaving. "

I was referred to this salon by a family member who lives in the area. I wasn't able to schedule…read morewith her stylist, just an issue of my timeline, but I was able to get in and Madeline took great care of me. I needed highlights and a trim desperately and everyone knows how hard it can be to find a salon/stylist in a new place! I am so grateful! I LOVE my hair and I am confident that I have found my new home lol

Madeline is the best ever! I've had my hair colored, balayaged /highlighted and cut and she never…read moredisappoints!