Mr. Phone Pro is hands down the best place in town for phone repairs. Not only are their prices the…read morebest around, but their service is incredibly fast. We dropped our phones off at 8:00 a.m., and just two hours later they were completely repaired. One phone needed both the front and back replaced, and the other needed the back replaced, both were completely shattered. They fixed everything perfectly, and the total cost was about half of what other places quoted us. Now let's talk about the staff. They are incredibly positive, friendly, and professional. Everyone there was knowledgeable about the products in the store and happy to answer questions. Their attitude and customer service were so impressive that we actually canceled our phone upgrades with Spectrum and decided we'll be going back to Mr. Phone Pro to purchase our new phones instead. If you need a repair or are thinking about a new phone, start here first. Great prices, fast service, and amazing people. Support small businesses, you won't regret it!

If I could give them zero stars I would I ordered the phone on the 3rd it states on their site 2…read moreday shipping I paid with affirm and it took an extra day because of that so on the 5th I contact them and they assure me my phone is sent out go 2 more days no tracking number and they get the tracking number as soon as they send it through to be picked up so Once again they're so sorry they will send me a case and screen protector for my trouble well and I said if it's not sent out I may cancel it I was without a phone this whole time and they said I said cancel it which I never did and I have the emails stating that I said I may cancel I'm going to look at phones I have all the emails showing this, lets move to the 12th I promise it's sent here's a tracking number ok well then they say they canceled it well yes they had to because they had no phone to send so lets move to the 18th the phone arives a glass front and back phone sent in a bubble wrap bag open it screen cracked s pen won't respond speaker for calls won't work they said we could refund you like I would trust them to do anything at this moment I went 2 weeks without a phone and I have pics of everything every email they'll say well you said you wanted to cancel show me where I said cancel my order and even when I said I may abdel says no it's coming I promise you I don't think they ever had the phone in the first place then Abdel says I'm just an employee and I pull their LLC and business license he's on both I would never do business with these guys they are not honest the business has been in 3 names since 2023 I have both papers from the state to show that these are not honest people and I'll warn everyone that tries to buy phones from them do not do it they may be able to fix phones and I think they sent me a phone from a crackhead or something because the phone cracked on one corner nowhere near the speaker oh and not only did they use a bubble wrap bag no insurance on the shipment who does that and I have papers showing that they're yeah send it back so I never get any money and I get nothing for trusting your companies website 2 days 3 with the affirm mishap ok why did it take till the 18th buyer oh and did I mention when I called they told me they sell 300 phones a day and they had to call the warehouse to see what the issue is it's a LLC with one location I don't think they could tell the truth to save their lives oh and I forgot they said it was a verizon phone nope att an all glass phone 1000 miles lets put it in a bag that should work and they tell me we do it all the time look at the shipping bag and I made sure it still had they company on it

I have found a place I can go to to get excellent service here in Florida and feel confident that I…read moream in good hands. I went to Phones Plus Computer Repair in Plant City Florida because my Iphone Xs Max needed a replacement battery. The battery was at 84% efficiency. I did a search and Phones Plus Computer Repair was the closest to me. I must say Enrique is the best. He's very knowledgeable and patient with me. I am suffering with Bell's Palsy and I have trouble talking because of it. There was no judgement at all. I am from NYC and there is a place in Forest Hills Queens I used to go to which is similar to Phones Plus Computer Repair. I went there for close to 10 years. In the past, Living in Florida, I used to ship my ipad or iphone to them in New York however, I had to pay for shipping sending and receiving. It was costly using UPS ground. I trusted the place in NYC. I will be a repeat customer. I felt taken care of. The store was immaculately clean and everything in it's place. I loved it. I have been to a few other place in Plant City and Brandon and the service is not as good as Phones Plus Computer Repair. The other places said that I'd receive and call and there were no calls and no texts. I had to reach out to them which was annoying. Enrique texted me. I was pleasantly surprised given my past experience with other IT places. I highly recommend going there. Look for the Lowes store. A++.

Abraham is the man!!! Had a simple broken screen getting fixed and he went above and beyond getting…read moreme squared away. Added a couple screws and a bracket that the last guy definitely didn't take the time to replace. O and I was in and out within 30 minutes even waiting as he helped another couple first, and he was the best quoted price and no hidden costs Definitely worth going here if ya need anything done and want quality, beyond fair prices, knowledge and friendly service.

Absolute sweethearts - I would trust them with any of my devices! Their support for the community…read moreduring the hurricane season is very admirable.

These guys are amazing! I only use this store location for any and all of my repairs. They are fast…read morefriendly informative and always ready to help. I've never had an unpleasant experience here. I will come again in the future if I need a phone or repairs to one! Brandon, Jose and Bobby are the best!

Tile floor vs. iPhone. My iPhone lost. I've never shattered a phone screen before (intentionally)…read more I hate buying new phones so I scoured the Google to find out what would be involved with a repair. I compared three different local companies. This was the only place that would replace the screen with actual iPhone glass, rather than an off brand, which I've heard can cause some issues down the road. They also gave me the lowest quote. Bonus! I was able to chat with them via FB messenger, which was super helpful. They told me it would be $60 plus tax, no appointment necessary and that it would take about an hour. Today, I walked in and was greeted right away, showed them my phone, they gave me the same quote, took my info and my phone. The shop is located in a strip mall, which worked out well for killing the time. There's a pizza place, Cuban deli, doughnut shop, even dog grooming (if you're multitasking), and right down the road is Breuster's, if you want an ice cream treat while you wait. We went next door for some pizza for lunch and were ready to pick up my phone. My phone was ready and all pretty and shiny and new! It's amazing the difference when you get used to shards of glass sticking out everywhere. They charged what they said they would, they were both so nice and friendly, and they did an awesome job! I hope I never demolish my phone again, but if I do, I know exactly where to take it!!

Replaced broken iPad screen for $80. It's enough to consider replacing the tablet, but I decided to…read morego with repairs and see if I can get a few more years. The shop turned it around earlier than promised, so, good job.

I've used this service several times now. Most of the staff has been quite helpful and patiently…read moreanswered all of my questions. They have met or beat each time line they gave me for the completion of each repair.

Professional and timely! Easy to walk around while they did the repair, and the inside seating was…read moregood.

I walked in explained my cell phone was being attacked. He took a look, and told me the base price…read moreand it should take approx 30 minutes. He called and it took only 20 minutes, my phone was back to working again. I will recommend this company. They did everything right. They are trust worthy. Very professional. They were recommended by spectrum. I can see why.

If it weren't so frustrating, I'd consider my experience with this place almost funny…read more Needed a phone battery replacement. Walked into the store in late October. 3 employees there, zero customers. Still took like 40 minutes to explain to them that I need a battery replacement for my phone. They were chit-chatting about anime and washing machines and ignoring me like the cast of Clerks. I paid that day. They were supposed to call me when the battery came in. A month later, still nothing. Emailed them with my ticket number and asked where we're at. Response: "What iPhone is that for?". I don't use an iPhone and told them so. Again. Ghosted. A week later, I email them again, requesting a refund. I get a quick response with lots of apologies. Says he'll refund and replace the battery for free if I come into the store. I'm not worried about the battery, just want a refund. Ask for the funds to be refunded to my card. Ghosted. 6 days later (we're now well into December, btw), I go to the store today to get my refund in person. "Open" sign is lit up. Door is locked. Lights are out. Their closing hour on the door is 7pm. It's 5:30. I email them again and finally get my refund, without me having to come into the store. Go elsewhere

IPhone Repair to the rescue. Wednesday I dropped my Ipad shattered the glass and the it wouldn't…read morepower on. They took a look at it and gave me a call with a diagnosis. Just picked it up (2 days later, Christmas week) and under 115$. Highly recommend