Sam was very efficient and professional. He repaired my phone quickly and correctly, unlike other places that I have been to.

Let me start by saying that David went above and beyond in helping me with my Samsung Galaxy Note 4. I have just experienced the passing of my Mother and was feeling very sad. Then my Samsung broke. David came to my rescue. He was very compassionate and understanding. If you need anything repaired on your mobile device please do yourself a favor and see David ay the Wal-Mart location. Kudos to both of you. Thank you so much. read more

Cellairis - Mobile Phone Repair Near Me - Kissimmee, Florida

My wife drops off an iPad mini with a shattered screen. LCD working fine, just the glass. Price was 130 before tax, so it's a good deal compared to ubreakifix or Apple. The following day we pick up the tablet and bring it home. Within a few hours the screen falls out! We return to the store and the technician questions us by asking what we did for the screen to fall out! If it was fixed properly, it wouldn't fall out regardless if we put the case back on! Very unprofessional to question us when they didn't glue the screen back correctly. Haven't picked it up yet, but our faith in this store is low. read more

Good Afternoon, I am having HORRIBLE ISSUES with your store located at 4444 W. Vine st. Kissimmee, FL (407) 917-0002!!!! I called your store at the aforementioned location and asked if they could repair my iPad screen and the guy on the phone said yes and quoted me a price of $89-$99 to fix it so I took my IPad for a screen repair 8/9/17 and the guy at the store said he could repair it in a few hours which was fine and I told him I would be back the next day (user name on the receipt is RBIAO)I came back the next day and he charged me $100 which was unprofessional because he quoted me $89-$99 but no big deal so I paid and left. When I got home and tried to use the iPad, the screen was jumping all over the place from window to window and was unusable so I called the guy and told him what was going on. The guy apologized and said to bring it back because sometimes the parts are defective and as it was Sunday he couldn't do It that day but he'd get it done and call me Monday. Here is where it gets infuriating. Monday comes and goes and no call. Tuesday comes and goes and no call. Wednesday comes and almost goes with no call until I call the store and speak to a different guy named Juan. I speak to him and he says he doesn't know where my iPad is. I ask him if there are any at the store and he says there are 2. I asked him to pick the black one and I give him my password and to use it. He does and says to come pick it up so I hop in the car a do so, mind you that each trip is 30 minutes each way. When I get home, once again it's the same problem, the Windows on the screen are jumping around like they didn't even repair it!!! So I call the store and ask Juan if I could speak to the manager and to give me his number. Juan says I can't because HE DOESN'T KNOW THE MANAGER'S NUMBER and there's no way to call him. BS!!! So I say, "so if you had a problem at the store or a problem with your paycheck, you have no one to call because you don't know your bosses number???!!!!" "Yes" he says. Unbelievable! I told Juan, "look, one way or another I'm getting that number. Either you tell me or I'll find it online." Again he stonewalls me. So I call another store just to find out how I can get in touch with a manager. ANY MANAGER!!!! So I call another store (407)917-0153 and talk to a guy and ask for a manager AND HE WON'T GIVE ME A MANGER'S number and says, "different location, he can't do anything". I KNOW you are the same company, just give me a number!!! You all are called Cellaris, so I KNOW there's some guy out there who lets you use the franchises name so GIVE ME THE GUYS NUMBER so I can resolve this. "NO." So NOW I go online and find the (888) number and guess what? I get a voice mail. ALL I WANT IS MY IPAD TO BE FIXED THAT I PAID FOR AND IF THEY CAN'T FIX IT THEN GIVE ME A REFUND AND I WILL BE ON MY WAY!!! PLEASE!!!!!!! read more

Brought my iPhone 5 in for a digitizer fix, the people were very nice, understanding, and attentive to the issue. The lady who I gave it to told me it would take about an 1 and a half but it was done in 30 minutes. Fast but very clean and efficient service, reasonable price if not great! Apple would've charged me $250 and I paid a fraction of that, would definitely come back and recommend to all! Btw, I downloaded this app and made an account JUST so I could write this review. read more

Dropped by the store today and spoke with, Jarod, one of the reps. He was very helpful by answering all my questions about repairing my devices.. read more

Strange enough you cannot put a review on their website or on their Facebook page. I went over there because of the review. STAY AWAY from that place. I brought my S7 edge for repair, 1 day later the back glass they adjust reopen, I went back and the guy try to put more glue under it, few hours later it open again and the other side crack the next day just before i went back to the place. They did not want to refund or change it saying it was my fault and i must have dropped it again. I explain to him the other side was glue and it looks like it became fragile because of the force they pressure the other side to put some more glue under it. They did not want to hear it and propose me to replace it for 35 dollars. when i already spent 48 dollars for it. If you are looking for a repair go SOMEWHERE else where it s cheaper, faster and do a better job. read more

Friendly and helpful! Will start doing computer repairs in a month. Hopefully we can get our 3 years work on our Mac fixed soon!

Lets me start with this, my wife and I came in just for a screen replacement for her iphone 8 plus and the tech told us about half an hour. He mentioned that replacing the screen puts the home button at risk for the touch id to not function anymore. Half an hour passes by and we come by again to pick up her phone. He replaced the screen but he mentions that the touch id isn't working so i told him to try another screen since he brang up that the coding between the button and screen can be affected. After 3 screens i told him to put on the original screen so my wife can have her touch id. We took the phone back and left the store. we realize that the home button is different. The home button was working as the old original iphone buttons with no touch id. We go back in and ask the tech that this isn't her home button. This tech approach on handling this was aggravating. We go back in and with his head down he told us that he didn't tell us everything. He snapped the cord that attaches to the touch id and decided to put in the stores own home button to replace it. Already pissed i asked for the managers direct #. Instead of giving me what i want he gives me a card with an email address to contact about the situation. This was not a situation that was okay to give time to handle. I got the # for the overseeing manager and contacted her immediately. At first i tried to tell her the situation and she did not want to listen but rather stop and call the associate first to hear his side first. When she finally called me back to hear my side, i kept getting cut off while i was speaking. Getting more frustrated i told her upfront that i do not appreciate getting cut off while i was explaining due to that being a pet peeve. This manager gets angry towards me after that crap. DO NOT GO HERE. read more

Great iPhone 6 repair service! Very knowledgable and friendly staff, Jarod did awesome. Quick and easy repairs.

They went above and beyond! I swung by after grocery shopping to ask for help with dust in my camera lens and Roxy just went ahead and did it for free! She was super sweet and the location is very convenient! read more