I have used Cellairis for four years. These guys are competent, dedicated and affordable. They have repaired my tablet, all my family's IOS phones screens batteries, and various internal parts. I'd recommend them to anyone and if they cannot repair your item they are honest enough to tell you. read more

cleaned my charging port for no charge and works just fine now. couldn't be more appreciative!

Recommend this service 5/5. The bundle has saved me $100s of dollars over the years and I will continue to rebuy with every new iPhone that I purchase. Ferris, Jordan and the team are amazing, professional, and courteous. Thanks! read more

I appreciate the rush. We let bubbles and a scratch inside the screen go but it continues to charge poorly after an employee stated they had to replace the home button on their end bc they messed it up. On a 9th generation iPad I wonder if their mistake created an issue with the charging port. 4 hours on the charger and 72% only. read more

My family and I (7 in my house, the Brady Bunch) visit this store quite regularly due to broken screen protectors and the other problems that arise from teenagers having phones. I, for one, can honestly say that we have received nothing but an A++++ experience followed up with the same quality support. I have NO plans to ever use any other business to take care of these needs. Ferris and the crew have always been 100 % professional and thorough in all of my MANY experiences. read more

5 starts at its best ! definitely earned it, the customer service was great, all the employees were very helpful , prices are at a very fair price I definitely recommend it to EVERYONE and ANYONE who needs any type of phone repairs or anything :) read more

Went in to get my iPhone 6 screen fixed and they set me up with an awesome bunlde deal with a case and tempered glass with a warranty. Staff was very knowledgeable and friendly, I will definitely be back with all my future phone needs. read more

I gave a one star because that's the lowest I could give. I brought my son's computer in to have the screen replaced. I did so because I had previously had a great experience with them when I had my phone screen replaced. From the beginning it started off shaky. The lack of communication and follow-up was terrible. After I paid the initial deposit, the part didn't come in when stated. I had go in to ask if the part came in. I ask if someone could give me a call when the part came in...no call. After waiting over a week and no call, I called and was told the part was in. I was told there would be a 24 hour turn-around. That didn't happen. I called to follow-up because again they didn't call me. I was told the manager was having problems with the screen and that the screen replacement may be warped. I was told this time that the manager would see if he could get the replacement to work, otherwise he would have to order another replacement screen. I asked the gentleman would they call me to let me know if the replacement screen had to be reordered and I was told yes. Well again, after no call no follow-up from the manager I called and was told the replacement screen indeed had to be reordered. Frustrated and disappointed that we are now going into week three of a process that should have taken 5-7 days at best, I wait. Meanwhile, my son is still at college without his computer. Again, I asked to be called when the replacement reorder arrived and again...no call. I went by the location when I was working in the area and was told the part was in and that the computer would be ready the following day. I waited a few days to give them plenty of time to ensure the screen replacement was fully completed. Well it was not, the cover on one of the hinges was missing and the second cover has already come off. My son opened the computer and when he tried to close it back it wouldn't close back. I called the store to discuss and ask who I was speaking with. It was the manager, Farris. Mind you, it was Farris I was told who would be communicating with me during this whole process and I never once received a call from him. The several times I went by Farris was at the other location. I called today and asked several times who I was speaking with before Farris told me it was him. I asked are you the manager, and he said yes. I shared with him my experience and Farris did not acknowledge the info I shared but in a cold, matter of fact tone said you can bring the computer in and we can look at it. I appreciated that I could bring the computer in, but the nonchalant attitude and the lengthy process which caused a huge inconvenience for my son was unacceptable. This entire process took approximately three weeks and the computer is still not completely repaired. It was then that I asked Farris for the Franchise Owner's name and contact info. Farris told me he was the Area Manager and basically the final authority. Farris stated he couldn't give me the Franchiee's info and that the Franchise Owner would only direct me back to him. That's when the call went south. I too am an Area Manager, and I have worked in a Franchise environment for many years. Farris stating he couldn't give me that Franchisee info was an outright lie. I could understand Farris wanting to handle the situation before it escalated to the Franchisee and he should have said that instead of lied. When I asked him for the coprporate number, he told me I could find it on the website. Farris went on to tell me that the call was being recorded, and I told him I didn't care. After heated bantering back and forth, Farris told me I wasn't welcome in the store. If I'm not welcomed back into the store how can they honor the warranty. At this point, I want my money back. I will be reporting this location to the Better Business Bureau, and Georgia Department of Consumer Affairs. All of this could have been avoided had Farris at the minimum shown concern about the lack of customer service given during this process. I'm in a customer service based industry and this was horrible. read more