After many years of having my furbabies treated at this practice, I'd had mostly good experiences…read morefor the first 10 years and then things changed.. Until several years ago when new inexterienced Vets arrived. One their new vets Miranda Lemyre had been giving my small dog physicals. She made no effort to find a way to look at his teeth. My husband did not insist. Shane lost most of his teeth and Dr Lemyre's behavior was awful when I called for help. I had to have Dr. Coates take over his care for pain management and SubQ fluids when he would not drink and moaned for 2 days. Dr Sims is someone I never want to see again, ever. Her way of treating me after the incident with my dogs tooth extraction and my complaint about Dr Lemyre was very unprofessional. She gave me a rough "hug" stating that just because Dr Lemyre was not warm and fuzzy (paraphrasing) didn't mean she wasn't a good vet and that small dogs loose their teeth. Our other small dog was given dental care early and has lost a few teeth only. The way Dr Sims euthanized one of our other dogs was awful, horrific. I have other things I could say about her but don't have the space. In general we now have Lap of Love come to our home when that awful time comes. It's night and day difference than it ever was at N Elm. I had confidence in Dr Parsons and Dr Reyes that was misplaced. I had a cat that we rescued from the shelter. She developed a rare horrible condition that was almost impossible to treat and we made the awful decision to euthanize her. I have since did the research and found success stories in treatment. we should have taken her to a specialist but listened to Dr Parson's instead. When I told Dr Parsons that we adopted another shelter cat she literally turned around and stood in the corner of the room for a few minutes. I was told we had terrible luck with cats. I'm 72 years old and have had cats all my life that have lived to old age. I felt insulted. There's more to that story but I will stop here. N Elm Animal Hospital is very expensive, much more expensive than the practice I now go to for my vet care. Lawndale Vet Hosp has been great, a medication my dog is on costs $30 less at Lawndale than N Elm.

I brought my puppy in for a routine spay and initially thought everything was fine, but the…read moreexperience quickly went downhill. After drop-off, I received unexpected calls asking for additional procedures that were never discussed beforehand, which felt confusing and inappropriate, especially while my pup was already in their care. Communication was poor, inconsistent, and at times unprofessional. When I tried to get clarity, I was met with dismissive and unfriendly responses from staff and the veterinarian, Dr. Lemyre. I lost confidence in their care due to the lack of transparency and the way concerns were handled. At pickup, the environment felt uncomfortable, and my request for an apology was brushed off by Dr. Lemyre. To make matters worse, I was falsely accused of behavior that never happened. It's upsetting being falsely accused--based on apparent prejudice--of using profanity toward staff, which was definitely not true. I was in my own clinic with students from HPU present and the call was on speaker phone. Therefore, several staff members witnessed the conversation, including my the Clinical Manager and Executive Director. Despite this, Dr. Lemyre never offered an apology and instead suggested I could just come in and anyone can evaluate my puppy's surgical site in two weeks. Hindsight, she has been treating my puppy, and I can also have my records in to take my puppy elsewhere. Dr. Lemyre basically used tokenism today to mask her biased opinion, but it is very apparent. Overall, I left feeling disrespected, misled, and extremely disappointed. After paying a significant amount, I expected much better communication, compassion, and professionalism. She showed such lack of empathy for my pup as well and it made me question why is she a veterinarian she can't treat human beings with respect. I would not recommend this practice.

They were able to see my cat today, when he was lethargic, and possibly broke his tail. @ other vet…read moreclinics couldn't work him in until next week.

Dr. Robbins took his time and explained every aspect of what was going on about my dog. Thanks Dr…read moreRobbins

We LOVE Dr. Gentry and her office, they are like family. They have taken great care of our pets for…read more11 years now and are awesome!

Wow, I love these folks. What else can I say?…read more They cared for the family's first pair of Labs from cradle-to-grave. Both lived very happy, healthy, 14+ years. Now they take care of Sam -- though in two years, he's never needed more that the required shots.

The Best! We started taking our pets to Dr. Craig when he first started his practice (and all of…read moreus were just pups:-). Brad Craig is the most caring, compassionate, and knowledgeable veterinarian you will meet. I've always said the reason our dogs lived as long as they have/did was that of the expert care and education received by Dr. Craig. Dr. Miller Teuschler joined the practice a number of years ago and they make an excellent team along with the staff. Everyone knows our pets when they walk in the door and are treated like family and given the best care possible. If you truly listen and do what Dr. Craig and Dr. Teuschler say for the health of your pets - you will have very healthy and happy pet family!!

Opportunistic overcharging business warning- Mount Tabor animal Hospital Winston-Salem, NC…read more While this office provides good medical care, be warned: their pricing is anywhere from double to 1,000% higher than other local clinics. It is deeply disappointing to see a veterinary practice take such financial advantage of pet owners. My puppy was taken in due to the regular vet being closed for the day after her spay procedure opened in two places, explicitly asking for staples to be replaced and antibiotics given. Without my consent, they removed and replaced all of her prior closures entirely. While the medical work was done well, they charged me double the cost of the entire original spay procedure just to close the wound ($500). They even tried to charge me for an e-collar, despite her being dropped off wearing one. In another instance, they charged me well over $2,000 for a procedure to remove two tumors. When the cancer unfortunately recurred, my new vet performed three tumor removals for just $250 total. After taking my dogs here for years, switching to a new vet opened my eyes. I learned this office had been pushing unnecessary care, like a Bordetella vaccine for dogs that are never boarded, and even trying to pressure my mother into a livestock-contact vaccine her dog didn't need. This business has clearly shifted its motivation from animal care to extreme profit margins. Please shop around and do a cost comparison before bringing your pets here. Shame on you for taking advantage of people who just want to care for their animals.

Brought my cat in after calling around to many vets even his own and couldn't get an appointment…read more All the staff was very welcoming and attentive as we were new clients. My cat seemed to have respiratory distress and they provided antibiotics and even new food recommendations for the betterment of my pet. I was given thorough instructions for my cat, Chaz, and information on everything that was done and allowed to help when needed. I appreciate their care and welcoming personality and highly recommend them!!

After a few bad experiences with other vets in the area I decided to try this vet for my new…read morepuppy's first visits. I was absolutely blown away by the customer service and care Dr. Wood provided. Many vets in the area are drop off appointments only and you don't even have a chance to speak to the vet in person - not here. For all 3 visits I was able to be present with my puppy and the vet while he did his exams and gave vaccinations. He was so informative and kind. I also had an upcoming vacation planned to drive to Alaska, they went above and beyond by calling the veterinary medical board to make sure I would have all of the proper paperwork to bring Willow along with me. I don't think i'll be taking my animals anywhere else again. I can't thank Dr. Wood and his team enough, they really set the standards high for proper care, 5 stars isn't enough.

Took the family Golden in for a Bordetella vaccine update. What a nice facility ! It's new and…read morebright inside. I was very impressed. The staff were very nice and welcoming. I see why my son loves this vet practice.

Worst vet experience ever. Vet tech wouldn't even come in the room because my dog was barking. He's…read morea barker but not aggressive. He's a Golden retriever/Lab and still a puppy. If a vet can't handle a dog barking they're in the wrong business! Wanted me to put a muzzle on him which I did but then they left us in the room and didn't come back while he's trying to scratch the muzzle off so I left. Ridiculous, don't know how this vet got good reviews. Also wrong email on their website so they said they didn't receive our records from our vet in Arizona. Maybe they should update their website with the correct email.

Fast appointment. Friendly and knowledgeable staff! They were very gently with my cat Cleo and had…read moreher in a purrito easily!

We absolutely love Westchester Vet Hospital, Dr. Hernandez is the best, he is so good with all of…read moreour pets. We moved out of High Point and drive 30 minutes still to come see him.

Dr. Janet, all the doctors and staff are amazing. The facility is well maintained and clean. My dog…read moreis cared for like their own. I'm grateful for Dr. Janet and staff that go out of their way to ensure my sweet Smokey gets the care he needs. Thank you

Loved the staff here, however, our first few times visiting (as new patients to the area) were not…read morethe most pleasant. We've gotten the same medication for our pup the last seven years and all of a sudden, the price per pill DOUBLED out of nowhere. When I questioned AFAH about this, they said it was due to rising costs/inflation. However, our old vet is still charging the same as always and so is Chewy.com. They refused to buy these back from us and also sent an invoice in the mail for a urinalysis which we had already paid for. Needless to say, we won't be getting the medication from them anymore.