I love banking with Rock Valley Credit Union in Rochelle, IL. The staff are friendly and willing to…read morehelp customers with what they need. Their loan rates are low, and they have great interest rates for savings accounts and CDs. This branch also has many people who speak Spanish, so clients who speak only Spanish can get the help they need. The Branch Head, Norma, is very friendly and leads her branch well! Honestly, Credit Unions are better than federal banks in my opinion because their rates are better.

fantastic bank, best I have ever had. No waiting in lines, great people…read moreinterest on my checking account (not as good as it once was) don't sell out to the big banks!!!!

I would not recommend this bank. There are better ones with better service and interest. They are…read moreprone to mistakes yo will be on the hook for with a gee I'm sorry and that is all. People are nice everywhere. My opinion Is they also discriminate. Age, sex and race.

If you are a woman, do not even try to get a loan. The branch manager was extremely rude and…read morecondescending! Definitely got the feeling it was because I was a women after the look exchanged from the loan officer to branch manager. Recently heard the commercial, and it is false advertising for sure!

Easy to work with, local bank with friendly employees. Nice to have face to face conversation with…read morea banker.

I was scammed for $3000.00 and the bank is now telling me that I have to file a loan and put the…read moreonly thing I have up for collateral, my car. I'm trying to get a job, but if they take my car how will I get to work to pay this "loan" off. It has a bad motor, transmission slips yet they are going to take it from me and make my life even worse. So I not only got scammed for the money but now the bank is going to scam me and take my car so I will 100 percent be not making any payments. Don't you have insurance for this type of things? So now if I do get a job, im screwed cause I can't get to work. At first they told me not to worry these things happen. Then they tell me I have to file and fill out for as if I'm filling out a loan. How is this going to help me, it's not. Now my credit is going to be shot and the bank is going to take my only mode for transportation and doctor appointments and or to get town or to do anything away from me. DO NOT have any dealings with Stillman Valley Bank they are not there foe the individual they only care about themselves. All I was trying to do is make some money to help pay bills. Instead of trying to help me through all this they are making it even worse. Don't do banking at Stillman Bank, they will screw you over as well.

I have been with Resource for almost 30 years…read more Have NEVER had an issue that hasn't been promptly addressed and corrected. As a matter of fact, the only issues I've had were "MY" fault, and still they went out of their way to correct them in a way that exemplifies PERFECT CUSTOMER SERVICE.

Terrible. I received a notification that someone was trying to get into my account, so I go to the…read moreapp to reset my password only for their app to tell me that my information was incorrect, even though I know I just reset it and it was correct, so I called to get further assistance only to be told that I have to wait until Tuesday until the people who can do that get in..... so I have no way of checking any account balance or transaction history and I'm just supposed to wait until Tuesday to see if anyone has taken anything from my account?!?.... Terrible bank.

Old Second in Sycamore is the greatest bank I have ever gone to. All the staff is kind and…read moreknowledgeable. Chris Heyob helped us with buying our house and treated us just like family! I cannot say enough about Old Second!

Old Second Bank stands by it's motto, " You are First, because we are Second ". Chris Heyob has…read morehelped us over come our financial stress, by listening to our needs, and financial goals. She provided counsel on Reverse Mortage options, as well as refinance, and ultimately Home Equity Line of Credit application. As VP she went to bat when our credit scores were low, and helped us compute an acceptable income level, DTI ratio, ( we are both on Social Security fixed income ). We now pay a much lower interest, than our two credit cards, We now live within our income, and we have money available, if needed. My wife and I both have medical expenses, dental bills, medicine, that need paying monthly. Old Second has made this possible, put us First, and eliminated our financial challenge, and associated stress. Old Second Bank worked with Elder Care Services, financial counselors to consider our budget challenge of expenses exceeding income! We highly recommend both Old Second, Carrie Osmund, Chris Shake, and Chris Heyob. We have been Old Second customers since 2006, when we moved to Sycamore. There is MORE to Sycamore, with Old Second Bank support, they have our back! We are proud to recommend Old Second Bank of Aurora.