I have been to a few different vets over the years, but once I found Matthew's Animal Hospital, I…read moreknew this was the one I wanted to stick with for good! The staff is incredibly kind and wonderful with the animals--even the aggressive ones. My cat Jiro is an absolute angel at home, but he has strict boundaries and gets very aggressive when the vets try to do their work. This had been a problem with previous vets, which resulted in Jiro receiving very little treatment. Matthew's Animal Hospital was willing to work with us and took extra effort to ensure Jiro stayed as least stressed as possible so he could tolerate much-needed exams and treatment. You can tell they genuinely care about every animal they treat. I know veterinary care is expensive everywhere--but for good reason. If they could make it cheaper, they would. Matthew's Animal Hospital's quality of care is well worth the price, and I don't think they're more expensive than any other vet. Bottom line: I couldn't recommend them more. 10/10!

$600 for a male cat to be neutered and $115 for every exam and consultation. They are out to lunch…read more Most vets charge around $200 for a male cat to be neutered. Or for the low low price of $1200 you can get your new kitten all their shots and neutered. Insane they charge people this much absolutely disgusting

I can not express enough how wonderful the Clark Animal Hospital is. I started going there in 2011…read morewith my 2 older cats and recent 2 Chihuahua puppies. This was the first vet clinic I went to after moving to London. I will be honest, reason was close to my home. I was so happy with the way the people working there made you feel valued and cared for. You can see with each individual working there the care they put into there profession. When seeing Dr. Jason, you know that first and foremost he cares not only about your fur baby but how your doing too, especially in the times when you have an elderly or sick one that is leaving you. Sadly with age and sickness my cats have passed and one of my pups at 14yrs passed this yr. 2 yrs ago we added a husky to our family and he also see Dr. Jason. If your looking for a Vet Service that genuinely cares for you and your pet call Dr. Jason and the Clark Animal Hospital on Dundas St. Thank you Dr. Jason and thank you to your staff for always being there!-Linda Close

Dr. Singh is very gentle and polite! My kitty has very high anxiety and Dr. Singh handled her…read moreperfectly and she remained calm. Thank you very much for the wonderful service!! I will definitely book them again! Very responsive to messages as well.

*** This review pertains to the reception and front of house. I have not had any experience with…read morethe Doctors ***. My cat is on a special prescription food. When I moved to London from Vancouver, I had an AWFUL time locating a vet that would sell me the food without bringing him in for an unnecessary and costly exam. Aside from having had regular vet visits and being prescribed the food, my cat had to have an exam and shots just before leaving BC as we travelled here through the USA. I wound up so frustrated by the 8 or 9 clinics I went to that finally I bought the best food for him that I could at Petsmart. I noticed that he seemed sluggish after a while and worried that my former vet had said he MUST be on this prescription food, so my quest began again. (Seriously, I don't get why it's so difficult to get the food. It's not like I'm trying to get some controlled substance! It's diabetic! I think the requirement for exam is a complete money racket!) Anyhow, finally I found Fairmount Animal Hospital. From the moment I walked in, the girls at the front desk were friendly and welcoming. (A first in a London vet clinic for me.) I told them my situation and they said it was no problem to sell me the food. I have been back twice since then and all three times experienced nothing but wonderful, professional, and polite customer service. The waiting room is also bright and clean and unlike most other vet clinics, doesn't stink. The food is always in stock too. I would certainly bring my cat to this clinic should he need to be seen by a doctor. I am so pleased with the service I've received thus far here.

Won't be returning. More about visits and how many times they can mini me for money for a UTI…read more Never had to go 3 times for a cats UTI and still not have a solution or medicine. Unethical to allow a cat to suffer for a month.

I have been going to Elgin Animal Hospital for 4 years now. I have always had a very good…read moreexperience there. All the techs are very caring and attentive. Today I brought Lucy in for her 4 year check-up. I wish I had the techs name but he was so friendly and gave Lucy so much love and attention which she loves. I can't say enough about Dr. Salvati she is amazing she answers every question provides amazing recommendations and really is so knowledgeable and caring. I highly recommend this clinic and appreciate the care and love you give our most precious family member. Thank you Elgin Animal Hospital!

I took my yorkie shih tzu to Elgin Animal Hospital, I was concerned about her…read morecoughing. She also has always had issues with her trachea. It was Giulia Salvati that saw my furkid that day, not much about her cough but there was medication to help ease issues with her trachea, namely Isopro/Ephed/Theoph/K-loide Elixir. 1.5 mL by mouth every 8 hrs I was told it was costly per month so I told Giulia I would like to try it for a month and if it helped my furkid I would consider continuing with this medication. I understood that the cost for this medication was $133 per month, I only got enough for 17 days. When I called Elgin Vet I was told that it was only for 17 days. That was not my understanding of the conversation with Giulia. I would not have bought the medication if I had known it was only for 17 days, ($266/ month??) then to top it off I was given 2 syringes that were One Use Only.

Everyone was welcoming and very pleasant. Treated Toby with gtrat care. It was my first time visit…read morebut they took care his ear infection I was a little overwhelmec with buying their dog plan. But overall was a good experience.

Wonderful from the minute I made the phone call to bring our kitty in. They made it so easy and…read morestress free. we've got him home and on antibiotics and he's already doing so well. staff were all kind and thorough and all around wonderful! highly recommend

Fabulous staff and vets. Been to two other vets in the city who were too "busy" and wouldn't spend…read morethe time to explain what was wrong with Sammy. Finally a place that took the time to explain what was wrong, what to do, and what to expect. Sammy and I thank you! Pat

I was referred here by my neighbour who has been going there for 27 years. She'd gone on about how…read morecaring they were and I have to agree. I brought my new puppy here for his first shots and was very impressed with all the staff and the doctors. It's been over a year now since I first came and I could not imagine a better place for Major. He's always happy when he comes in the door. Maybe its the treats he gets! Very caring and compassionate. They explain everything they are doing and why, and I am always told about the cost up front. What lovely people at Oakridge!

Dr.Chin and his team are hands down the best place you can take any of your fur babies. I've taken…read moremy dog Rex to Dr.Chin since I first got him as a puppy, and every time they go out of their way to make sure they take care of his needs, but also mine. Dr. Chin takes the time to go over all the options with you so you can make an informed decision and doesn't make you feel rushed or pressured like other vets can. I know they genuinely love animals and you can see it in everything they do. There is absolutely NO ONE I would trust with Rex besides his team to care for him. Rex LOVES going there because of all the snuggles and attention he gets. They knew how upset I was when he had to get neutered (I called them crying the day before) and they took the time to make sure I felt supported and okay too. Rex has a stuffed dinosaur he has had since he came home as a puppy he loves, and they made sure that was with him the entire time after surgery and had it right beside him in the bed afterwards. I was very nervous he'd be stressed as he's never been in a crate, but they made him totally comfortable with blankets, a heat pad, and his best friend (the dinosaur) beside him. The day of the surgery, they actually sent me a video message of Rex with a voice over saying "Hi Mom. I love you. I did great in surgery and they're taking great care of me. I miss you and can't wait to see you soon." The fact they cared enough not only to take good care of him, but also me just shows why this is a one of a kind place.

Worst experience I've ever had with a vet. Took our Great Dane in to get neutered. Had a pre-op…read moreappointment that allowed them to get his weight, and blood work. They then drew up a quote for $440 for the surgery and pain medication. This quote was based on the information they gathered. We returned 2 days later for the surgery. Our dog ate his last meal the night before at 6pm, and was without water from 10pm. He had nothing else in his system. Apparently, just after we left the office from dropping him off, he threw up. He proceeded to throw up 4-5 times at the office, pre and post surgery. The vet did not think it important to call me and inform me of this. They called me 2 hours early to pick him up, as he was whining. When I paid the bill, it was now $520- as they said with bigger dogs, they need to administer more pain medication- what was the pre-op appointment for then? That I paid $100 for? After I paid the $520, I waited for my dog to come out. Before bringing him out to me, the vet tech came back and let me know that he had just thrown up again, that they gave him more medication, and that I would have to purchase special food for him- $90 additional. I didn't question it, I just paid and wanted to get my dog home. When we got home, he threw up getting out of my vehicle, and again in the house. This is when I got concerned. The food that was thrown up in his bile was not remotely similar to food that we feed him. I took his food, put it down next to the vomit and snapped a picture. I called the vet to discuss my concern. Instead of taking responsibility for the concerns, the clinic immediately blamed me. They said that my dog could have gotten into something at home. We have no other dogs in the neighborhood, and have our dog on a very specific diet. The vet claimed with 100% certainty that no one at the clinic would have fed him. There are no monitors or surveillance to confirm this. The vet was also not present for the entire time my dog was there. I am disgusted that they wouldn't take responsibility for the care of my dog while I left him there. I would NEVER trust this clinic. If something goes wrong, they will blame you. This is a family member that you're dealing with- one that can't speak for themselves. Don't take your animals here!!!!