This is a beautiful pet cemetery located on a christmas tree farm and the cemetery is located…read morebeside a beautiful stream of water with tall trees. It is such a beautiful location, I do not think you will find a better place for your fur babies. Always so peaceful and quiet whenever we go to visit our beloved Gilmour and there is a bench to sit down and take in your surroundings. During one of the most difficult times, losing not only a pet but a member of the family, Wassenaar Pet Cemetery gave us closure and throughout going through this, we were happy and this is exactly what we we looking for. After our beloved cat, Gilmour passed away in 2015, the staff at Wassenaar Pet Cemetery provided us with everything needed and even a plaque is included! There was no hidden fees, no maintenance fees. It's open year around, beautiful to visit in the Fall.

Very expensive for private cremation. My daughter had her…read moremuch larger dog cremated privately in Kitchener 2 weeks prior to ours as he had cancer & it only cost $350 for exactly same type of package we were given compared with $820 at Gateway for our small dog. Nice certificate, bag with remains and cedar box container all in little shopping bag but just too high a price .

Started with the high pressure sales tactics as soon as my dog was euthanized. Just disgusting. 7…read moreemails and two phone calls within 48 hours is predatory. They should be ashamed of themselves using these tactics in moments of grief. Do not use these people. Look for any other funerary services in the GTA

Highly recommend Dr Frasier and the in home service he provides. He made an awful situation less…read morepainful for our kitty and us. Was very professional and respectful of our needs and emotions.

We all knew it was time for our 15 year old baby girl to cross the Rainbow Bridge, including her,…read morebut she needed help crossing the bridge. She always hated the vet, and I shuddered at the thought of going to the vet's impersonal office - I had visions of metal tables, all business, and a horrid pit in my stomach for the rest of my life. Our family decided that in home compassionate euthanasia was how we wanted to handle things. Unfortunately, it took several calls over about a 7 hour span to our vet to try to get a recommendation, as I did NOT want to go pot luck on something like this. The place they suggested was lovely, but couldn't come until the following evening. During that time, our beautiful fur baby deteriorated significantly. I couldn't bear the thought of her suffering. My sister made some calls to get recommendations, and Dr. Fraser from In-Home Pet Loss came recommended from three independent sources. He was able to get to us within a few hours. He explained every single thing that he did. He was gentle. He was caring. He was completely respectful of all of us. We kept her in her bed, which truly was her happy place, and we were able to hold her, stroke her, and talk to her the entire time. It was as dignified and peaceful as possible. While we all knew it was time, none of us wanted to say goodbye, but Dr. Fraser helped guide us through the process. He provided us paw prints for our memories, and when everything was over, he carried her out in her bed, (which he then returned to us) which was much more comforting than I could have expected. Thank you, Dr. Fraser, for helping us through truly one of the most heartbreaking things we have been through.

*** This review pertains to the reception and front of house. I have not had any experience with…read morethe Doctors ***. My cat is on a special prescription food. When I moved to London from Vancouver, I had an AWFUL time locating a vet that would sell me the food without bringing him in for an unnecessary and costly exam. Aside from having had regular vet visits and being prescribed the food, my cat had to have an exam and shots just before leaving BC as we travelled here through the USA. I wound up so frustrated by the 8 or 9 clinics I went to that finally I bought the best food for him that I could at Petsmart. I noticed that he seemed sluggish after a while and worried that my former vet had said he MUST be on this prescription food, so my quest began again. (Seriously, I don't get why it's so difficult to get the food. It's not like I'm trying to get some controlled substance! It's diabetic! I think the requirement for exam is a complete money racket!) Anyhow, finally I found Fairmount Animal Hospital. From the moment I walked in, the girls at the front desk were friendly and welcoming. (A first in a London vet clinic for me.) I told them my situation and they said it was no problem to sell me the food. I have been back twice since then and all three times experienced nothing but wonderful, professional, and polite customer service. The waiting room is also bright and clean and unlike most other vet clinics, doesn't stink. The food is always in stock too. I would certainly bring my cat to this clinic should he need to be seen by a doctor. I am so pleased with the service I've received thus far here.

Won't be returning. More about visits and how many times they can mini me for money for a UTI…read more Never had to go 3 times for a cats UTI and still not have a solution or medicine. Unethical to allow a cat to suffer for a month.