Had a pipe bust under the slab that caused significant water damage to my kitchen cabinets, flooring & drywall. I was recommended to them from ServPro. After talking with a few different restoration & construction contractors, I chose CCCR, Inc. They did an excellent job. Communication was always prompt. Matt dealt with my insurance company, which held up approval 3 times & Matt was able to justify cost & get final approval. If it wasn't for insurance delay project would have been completed sooner. I have a beautiful new kitchen. Matt & the crew were always courteous & let me know what to expect. Would use CCCR, Inc. again. read more

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We have used CCCR exclusively for 13 years. They have basically rebuilt our house from the ground up after many leaks and crazy construction issues left by the previous owner. I would not recommend any other general contractor! From estimators (Wade) to owners (Kevin and Ruth), they are fair, easy to work with, and act promptly. They are not the least expensive, but I can vouch for their good work- from demo to dry out to rebuilding...they have good subcontractors and are the best general contractors! 2012- See my previous post...they demo'd and rebuilt our kitchen, office, bathroom, family room after a water pipe burst in our ceiling. 2021- We had a roof leak and they remediated and repaired the office. 2023- We had extensive leaks from the roof and the drain pipes that run through our walls. They demo'd, remediated, and repaired our master bed and bath (including a GIANT shower), and 2 guest rooms. took everything down to the studs and built it all back up to code and updates. They worked with us and our insurance company. read more

Estimator didn't want to look in crawl space for actual damage resulting in an inaccurate bid. A new employee was tasked to pull up my flooring and did. Not have proper tools and was left to figure it out. Instead of completing their work they left a disaster! Avoid this company at all cost... read more

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Everything was wonderful. The customer service, the communication, the quality of the work. I felt taken care of during a very stressful time thank you so much. read more

I used CCCR after my house was flooded. They did good work. There is nothing easy about dealing with a flood in the home, but they did show up quick after I called and the cost was reasonable. Overall, I would recommend them for water damage issues. read more

I have used CCCR twice in the last two years for leaks in pipe. From Alfredo (who responded within 30 minutes) to Nick (the estimator) to Mike (the project manager) this latest disaster was taken care of in a timely and professional manner. They will be the company I will call for the next one, too. read more

Still dealing with the punch list!!! I still do not have drawers in my bathroom, the custom closet in the man cave is missing, apparently I took it out and so much more... read more

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I would not use this company, we used them when our house was flooded, the quality of work and the materials used were subpar, they do not finish in a timely manner and do not back up their work read more

We had significant water damage in our kitchen which caused damage to our cabinets, walls to our bathrooms and bathroom flooring. We started with another company who did our demo and the communication was really bad, they were not planning to do any of our repair/Reno work although we thought they were. Turned out that was lucky for us because we found CCCR and the experience was night and day. Mike was our project manager and he kept us in the loop with everything, was incredibly professional, reliable and kind. We had our cabinets completely redone, upgraded the counter tops, lots of drywall work, electrical work, plumbing and more. We are so happy with our new kitchen and updated bathroom. Thank you CCCR! read more

Amazing!!!! This is THE best company ever! I had a major leak in my home that caused a lot of damage and the bathroom and room below the bathroom were affected. The bathroom had to be completely gutted and rebuilt. These guys are the best. Their representative/supervisor Michael kept me apprised of every step throughout this process. He is pretty much the best representative anyone could ever ask for on any major projects in their home. Seriously, the nicest guy ever. They did an amazing job. My bathroom is absolutely gorgeous now. Michael also had his employee Angel with him when I had a minor emergency and he was just as wonderful and kind! I love this company and I'm so happy that I went with them!!! My bathroom was old and ugly before and now it's a very beautiful space. read more

Terrible company, cut corners on everything and produced the cheapest, flimsiest results. Only 1 coat of paint or if they used more than one them must have watered it down. New shower not leveled. They should be out of business. read more

The master bathroom and bedroom of our rental flooded while the tenants were out of town due to a faulty supply line in the master bathroom sink and the damage that resulted was massive. The entire master bathroom had to be rebuilt from the studs up and flooring and drywall had to be replaced in the bedroom. Central Coast Casualty Restoration helped us from the initial emergency response through the entire repair process. The experience working with this company was absolutely excellent. Wade helped us with the initial emergency response and was at our house within 2 hours of calling the company with a crew to start tearing out flooring/ carpet and insulation and air movers and dehumidifiers to start the dry-out process. They ran non-stop, with Wade checking in daily, for the next 6 days until the space was dried out (verified and documented with digital moisture measurements of the walls and floor). The demo process happened next and this was done with incredible cleanliness and minimal impact to the rest of the home. Finally the repairs process was headed up by Angel, who was incredible to work with. He is an excellent communicator, always keeping us informed of the schedule of contractors at each stage of the repair process, and took initiative at each stage of repairs to go the extra mile in making sure all repairs were on-target for a rapid finish. We had a tight deadline to get repairs finished for some incoming renters and throughout the process Angel did everything in his power to meet that deadline. Before I could even ask a question about when this or that contractor or repair would happen next, he would already text or call informing me that the next step had been scheduled and was in-progress. I could not be more impressed by my experience working with him. On top of that, all the sub-contractors we had out to do the drywall, plumbing, flooring, painting, and insulation were extremely professional, courteous, and enjoyable to work with. While having a massive flood happen at our property was not in any way ideal, the whole crew at Central Coast Casualty Restoration made the process of dealing with this disaster as painless as possible. If you find yourself dealing with a similar situation, I could not recommend them more. read more

CCCR was just about the best thing that could have happened to us in a time of need. After a having a stroke in our third floor shower, the water flowed out the bathroom from the third floor to the second floor and down to the basement taking out the ceilings and a big hole in the stairwell. CCCR came in and opened up the walls, removed the ceilings affected and turned on the air dryers for two days to dry everything out. Then after a week they came back in and had there guys reconstruct the walls and to match our modern white finishes. Thank you to Brett for explaining everything and being there to get the workers scheduled and there everyday. The job looks perfect! Thank you to Brett and his crew! Holly Smirl read more

Let me start out by saying how impressed I am with the workmanship, follow through, and beautiful job this company did on our improvements. My Wife and I needed to convert an existing commercial space into a 6 room Day Spa. This required demolishing existing walls and completely rebuilding the interior. Including, flooring, kitchen/breakroom, sinks in each room, new T-Bar ceiling, doors, finish trim and paint. The challenge was that it took so long to get our permit, we used up a large portion of our anticipated time waiting for the permit. Due to our tight budget we needed to open as soon as possible. Even with this obstacle CCCR completed the work on time! We couldn't be happier with the finished results! read more

3 years later and we are still chasing them down to finish things. Work ethic is zero! They completely depend on your payment to pay their contractors so they pressure you often. Mind you, ours was insurance work so we were always waiting on a check too. Communication = F Delivery of on time services = F Follow up = F Hiring poor contractors = F In addition, they don't stand behind their work, they throw their own contractors under the bus instead of standing behind them and finishing the job. POOR work ethics! Run. I recommend Simons Construction as we just had a completely life altering experience with them after using CCCR. read more

You be the judge, had a fire in a bedroom in our house and hired CCCR to demo and restore. They promptly came out and demoed the bedroom and a portion of wood flooring due to water damage. They cleaned and packed our belongings and placed in a c train parked in the street. When we started to restore our house we picked out our hard wood flooring from a local business and advised the manager. The manager stated that they normally don't deal with that company but he would bring some samples that were comparable. 2days later he brought my wife samples of laminate flooring. She advised him that we wanted hard wood put back in the house. He attempted to talk my wife into the laminate flooring by saying that he noticed we had a dog and that it was more durable and longer lasting. She once again told him that we wanted hard wood put back in the house. He then stated that he would have to talk to his manager. The next morning he took all CCCR equipment as well as the lock combination that held our house key and gave our house key to the HVAC company. 5 days later, he left this message. "Hi ________, this is Matt with CCCR. Just wanted to give you a call, after reviewing your contract or your estimate with our operations manager who you want your flooring from, um, we decided it's not going to be a good fit for us so we're going to go ahead and cancel the project and refund you your deposit and request to get that accomplished today so you should be seeing it in the mail within the next week or two. So if you have anymore questions, feel free to give me a call, otherwise good luck to you." My speculation is this company tried to talk my wife into cheaper flooring so their company would make more money and when she was adamant about putting back in the same type of flooring that we originally had and that had already been budgeted by our insurance, they decided to back out leaving us to finish the "project" ( i.e. hire electrician, drywall, flooring, carpenter for doors, and painter). Please be careful when dealing with this company. I will not be recommending them to anyone in the future. read more

I had damage to my home they worked with my insurance and restored my home to its original condition. The project manager, Jared Stratton, kept me informed of what and when a portion of the repair would be done. There employees showed up on time and were very professional in their workmanship. I would hesitate in recommending them. If I could they would receive more than 5 stars. They went over and above my expectations. read more

Interior water remediation was fast and interior repair was well done. How ever they failed to complete the job. Final repairs took forever then were rushed when they finally got around to it. Never seen work done so poorly. Messy as hell and ultimately paid $1000 out of pocket that I need to have redone plus pay another $800 to repair the damage that they done. Avoid like the fn plague! They do not respond anytime you question the work they done. read more

Wonderful company... Everyone was thoughtful & helpful through the whole process.. would recommend them anytime... Thank for all the help.. Debbie read more

Our insurance set us up with this company to repair damage to our house. Everything seemed to be going well. Then towards the end one thing after another. We told them we could only have work done certain days for one small part of the project due to a family member needing to stay in our guest room. The opposite happened. They started the day before the day they needed to be out of said room. They had said it would get done this day. Then, I see the room is still filled with furniture from other parts of the house and is not sleepable. My husband had to move everything so my mom could sleep. To top this off. The guy in charge sold me on them installing the hard wood floor because it was complicated and you'd have to remove baseboards and so on. I saw the job, they didn't even do this. So we spent more on labor when my husband could of easily done this. The guy then went on to say nothing was in writing so you get what you get basically. He even went on to blame the other company (installers). Completely unprofessional. Don't risk them pulling this on you, or hey at least get a detailed list of exactly what they are supposed to do and what you're paying for each part of the project because you apparently can't get this after the fact. read more

Had a tree fall on one of my rental properties. Central Coast Causalty Was the go to company by my insurance. In order to repair the damage it required the services of several different tradesmen. They employ an excellent group of tradesmen that got the job done quickly and when the job was done it looked better than before the damage. I will definitely use these guys again. Completely professional and easy to work with. read more

Steve, Steve he's our man if he can't do it no one can! CCCR has people that listen to what you need and take you seriously. I was impressed with all of the employees. Steve was our project manager and he came in and helped get our tragic water damage fixed up as quick as and nice as possible. It looks better now than it did before the flood! Sometimes the crew would get a little confused about exactly what they were supposed to be doing, but Steve would come in and clear things up right away. This is a great company to work with! read more

they are very unprofessional they were supposed to show up Friday sept 27 to finish painting the base boards and never showed up or called me and my mom had to paint all the lower base boards in our deuplex. they did not even bother to call .Don't use these people they are very unprofessional read more

TERRIBLE CONTRACTOR-DO NOT USE My experience with CCCR inc was a complete failure. The project manager displayed terrible communication, poor workmanship, and were painfully slow to complete the job, basically leaving me and my family without a kitchen for 2 months. Installed cabinets incorrectly, painted over my appliances when they should have moved them, damaged drawers when installing hardware, adding items into the invoices that weren't in the original contract... COMPLETE DISASTER! read more

The recent rain storms had very strong winds that caused water to flood through the walls of our bedroom & CCCR was a life saver today. They came out, pulled the wet carpeting back, cut away the soaked carpet pad and put drying blowers in the room & on the carpeting. Wade was a real hero & we were mighty happy to see him. CCCR was timely, very helpful and reasonably priced. We would definitely recommend them. read more

We have used CCCR for our Legacy Retirement Advisors office carpets and have always been impresed with their professionalism. I highly recommend them! Keep up the good work! -Ryan Langstaff (Legacy Owner) read more

CCC was selected to do some water damage. Since the remodeling of the bathroom was in the near future, we decided to do it now. We looked into CCC to contract for both. Even our insurance company was very complimentary based on customer comments from other claims/projects. It was a 100% start from scratch remodel. Jared who was our assigned contact, went above and beyond to make sure our needs were met. If there was a laborer scheduled Jarred showed up to make sure the direction for the day was understood. The skilled labor was prompt, professional, great personalities and daily the housekeeping after the job was top notch. You would never know anyone was there that day. Definitely got our money's worth. The cost of home improvement is always painful, but as we signed off on the completion this morning and we shook hands with Jared, we had no problem paying the bill having our expectations met plus some. read more

Hats off for a great job. We experienced kitchen water damage and half of the cabinets and countertops had to be removed in order to find the water source. Steve Arnold the Project Manager and his crew did a great job of carefully removing everything, repairing the damaged wall and then replacing the cabinets, countertops, backsplashes and new floor. Everyone involved was knowledgeable, professional and worked quickly. We couldn't have asked for a better experience read more

I am happy to report we had a good experience with Central Coast Casualty Restoration. We encountered water damage to our kitchen, laundry room, nook area and wood floors. The damage also included mold remediation. This was a long, expensive, detailed project. The kitchen and laundry room had to be completely redone, including granite counters, cabinets, and flooring. CCCR worked with our insurance adjuster justifying the work and the cost to return things to their previous status. They kept us informed, the people doing the worked showed up on time, were respectful, cleaned up after themselves, and did a good, professional job. The Project Manager responsible for the budget worked with us when we had questions re: costs and the Project Manager responsible for scheduling the contractors doing the work kept the project moving forward. The end result looks great and we are completely satisfied. Nancy A. Cambria, CA read more

Steve Arnold was the project manager on the restoration of our house after a broken pipe flooded it. Steve was highly competent,attentive to detail, and kept the work moving. He anticipated obstacles and strategized how to address and prioritize them to get us back in our house ahead of schedule. We had other issues that were not related to the flood and it was Steve's professionalism and competence that were the reason we hired Central Coast Casualty for this additional work. Steve has the whole package: competence, integrity, and reliability. In a word: he is fantastic! read more

I had a very positive experience with Central Coast Casualty Restoration recently and can recommend them highly for remediation. I am a realtor and during inspections found mold in three places from a shower pan failure, a leaky roof, and a past leak under a sink and needed to get a mold clearance in escrow. The project manager Wade came out within a day to give us a bid and then worked efficiently to remove the damage, clean the area, get another mold test for clearance, and then replaced all the sheetrock and cabinetry that was damaged. With his project management skills and diligence to complete the project in a timely manner, we will be able to close escrow with very little delay (none on their part). I have already scheduled another job for next week for this company to do some clean up on a listing that was just vacated by a renter because their pricing is reasonable and competitive. read more

This company was amazing, our house flooded, they came quickly and fixed everything! It all looks great and I'm happy to have my home back! thanks to Steve Arnold for all ur help and working with us so well! Your team was great! Highly recommend! read more

I had some water damage that I needed fixed and they were amazing. There were so many challenges with schedules, flooring choices, etc and they were always communicating and accommodating. The work was fantastic and I was able to add in some extra flooring I wanted. My construction project manager Steve was an amazing help and even came to my office with flooring choices when we were running into issues. I hope he knows how much I appreciated that! Thank you all and if I need anything else I will be calling you! read more

The attitude of the employees at this company was shocking to me, especially since they are within the USAA network! When I said I needed an estimate because I wasn't sure if I could afford the repairs left by a septic problem, they switched from being eager to help to being purposefully difficult. And it turns out an estimate is free if you don't have them do the work, but if you DO have them do the work, you'll be charged for the estimate. I was told it was to "recover their losses from the 98% of people who make them spend 5-6 hours on an estimate and then don't do the work." That just sounds like a penalty for hiring them. I told them I wanted to get the work done, but after spending $2k on the septic, I was too strapped for the money and that it was going to have to wait. It was the second time my septic caused a backup that I DID hire them for the water mitigation when my insurance company connected me with them a second time. If it wasn't 3pm on a Friday, I would have used someone else. I pressed them several times for a ballpark on the mitigation and repair before starting. When the bill arrived, I was shocked and needed to talk to my insurance company. This company almost immediately started hounding me to pay. The woman they have in charge of collecting payment is incredibly pushy, and had if it hadn't only been 2 weeks since I got the bill, I might understand. Someone with a bill months past due needs hounding, but I believe she contacted me to pay 5 times with the very first 2 weeks! I had been charged for things that I believed to be unfair, but when I questioned them, almost every answer was "your insurance company allows that charge." One that really ticked me off was a charge to "remove and replace items" which they never did - they asked me to move everything. Then there was an ADDITIONAL charge to move the toilet. To me, the invoice was ridiculous, and had the verbal estimate been anything like the invoice, I never would have worked with them. Knowing they are in the USAA network, I know they will keep being handed jobs for military families who may not be familiar with anyone else in the area, but I hope at least a few people will see this first and proceed with extreme caution. Have everything in writing first! read more

Great people to work with. They showed up right away & then kept me posted though the whole process. I hope I never need them again but if I do, I won't hesitate to call! read more