Jarrod was great to work with. He went above and beyond to look at some of our testing results,…read morehelped me send our spot samples, and gave me lots of information about what we were dealing with. His work was professionally done, his crew was respectful. Highly recommend.

Absolutely terrible experience with this company. I called for a mold inspection and the owner I…read morepresume from the conversation came out with zero equipment, just walked around and looked around and said I had no mold but needed to replace some wood by my sink and would send a quote. I never heard back and called another company for a quote as I don't think that hiring someone you have to chase down to do work is reliable. Almost a year later, I start getting phone calls and text messages demanding payment for work, threatening to show up at my door and asking when I am going to be home to collect payment. I had completely forgotten who this even was because it has been so long. I asked what work they had done and what I was supposed to "pay" for. I asked them to please mail me a bill as I also thought this was a phone scam. They said I needed to pay for the mold inspection report and then also said there was no mold. I had never received a report, I had never received a bill, and asked for them to mail me the "bill" with the report so that I can actually see and receive what I am being charged for and so I knew this was in fact a legitimate company and isn't a scam as the phone number texting me was unknown and I had never communicated with that number. They texted me a file that I could not open and so I asked again for them to mail me a bill and stated that I would like the report they said they are charging me for. A month goes by and I still have not received the report in the mail and they start texting again demanding payment for something I never received. I ask again for them to send me the report, they state that they mailed it with the bill which they absolutely did not. I had received a one page bill with no inspection report. I asked again for a copy as when you are asking for hundreds of dollars for something, you should actually get it before payment especially when the company has been this terrible, lying about mailing a report and never even giving me a call after they come out until a year later demanding money for something I never got. In the end they ended up texting me pictures of a report. I would never hire this company due to their horrible customer service, lying about mailing a report, and never following up about the work, but a year later text demands for money for a report they never even printed out for me. They stated they e-mailed it to my e-mail, but I had nothing in my e-mail and if it went to spam it deletes after 30 days, hence why I asked for a copy. Asking them to actually just send a copy in the mail was too much work for them and never happened, but they still charged me hundreds of dollars for the report.

I needed a full restoration due to an extensive flooding in my rental. SCI was recommended by my…read moreinsurance adjuster. Brandon and Ryan, the project manager were fantastic in responding promptly to all text messages and phone calls from both the and myself. Once approved by insurance, the work began earlier than scheduled & was completed in eight weeks! I would definitely recommend SCI for any construction needs a person may have.

Everything has been great on our bathroom project from start to finish. Ryan came out to talk about…read moreoptions and take measurements within a couple of days of my inquiry and gave a very detailed quote within the week promised. Work started on the date we requested and communication was excellent at every step. When I had questions they were quickly answered. Everything was completed with excellent quality and workmanship. Electrical, sheetrock work, tile, paint, and plumbing is all great and the large tile in the shower is beautiful. Working with SCI is one of the best construction experiences we have ever had.

I couldn't figure out what to do about the dirt on my outdoor furniture cushions. I was afraid…read morethat if I unzipped the covers and took them to the cleaners - I might never get the covers back on the cushions. San Luis Carpet Cleaning enthusiastically accepted the job, sent Rodrigo to clean about 20 pieces for only $150. I was very amazed by the results.....for the very dirty pieces, I was sure I'd have to live w/ some residue but Rodrigo kept going over the stains until they were invisible. Feel like I rec'd great customer service and great results from this company!

4 months ago a water line to my washer broke and caused a flood to the downstairs of my house. This…read moreincluded 2 bedrooms and a bathroom, laundry area and hallway. I found David Ibarra after putting in a search for flood mitigations. Him and his wife arrived quickly but the entire time he was here, he was on the phone while his wife did all the work with the water suction machine. She was very careless with my belongings and broke two stained glass windows and left the wood frame on the wet rug to hide the damage, I guess she thought the frame would swell up and hide the damaged glass, she also left a $4,000 silk throw rug rolled up in the closet where it got wet & damaged. David's response was to say just charge your insurance company. He then proceeded to put as many fans in my house and garage as he could, of course these fans and dehumidifiers tripped my circuit breakers and he needed to return several times. When he found out that my insurance company did not pay for more than 5 days of fans he cornered me in my garage and said I would be paying the rest. He said "I'm not in the business of giving money away, I'm in business to make money." That's a quote! He threatened to put me in a collection agency or take me to court all the while pointing his finger at my face. I told him to go ahead and try! When workers started to show up to tear up walls, most did not speak English. They would leave after 3-4 hours of work without saying adios, with my garage door wide open and doors unlocked. After they tore out the plumbing in the bathroom I discovered they had cut the pipe to my water softener. If my water softener had been set to run that night, I would have had an even worse flood. This was incompetence at its finest. Luckily I bypassed the water softener. Then he said I had mold in my garage, he'd spoken to his mold expert. No mold expert ever showed up at my house and this mold issue was never addressed in the final estimate he gave, I did not have him do the repairs. He showed up at my house unannounced with workers assuming I would use him for the repair work. It hadn't even been approved by my insurance company. So basically what I'm saying is this man and his family may be hard workers but they're only working to make money from your insurance company, he damaged woodwork in my house, damaged objects that were precious to me, and was rude to a 70 year old woman on a fixed income. I'm so thankful I did not have him do my repairs. He wanted to charge extra for everything the insurance didn't cover. So if you have a flood, don't panic like I did and take the first mitigator, or the second, because he called twice. Second time was a different company name called San Luis Environmental. Turn the water off and call your insurance agent. When my insurance company investigated his work and took a month to pay him he sent almost daily letters demanding money with horrible misspelling. He never even sent his flood mitigation report for a month and that was the first thing my insurance demanded. Maybe this company is good at cleaning carpet but they know nothing about flood mitigation. My plumber said it's rare to have mold in this area unless water has been leaking a long time. My leak only lasted 30 minutes. But they kept coming in with moisture testers. I bought my own and it didn't show moisture as high as their's only slight dampness that would dry with the fans. He charged over $6,500 for fans and dehumidifiers. My house was dusty, dirty, and over heated the entire time the fans ran plus I had a $500 PG&E bill. One thing I'd like to add was even when the water removal was done, my carpets were still soaking wet and I got even more water out with my wet/dry shop vac. So long story short, do not use San Luis Carpet or San Luis Environmental unless you don't mind wasting your insurance companies money and have plenty of your own to waste.

Excellent speedy service! I was in the middle of moving and realized my large area rugs…read moredesperately needed to be professionally cleaned. I reached out to Juan and he came while the movers were still unloading at my new home to whisk them away for cleaning. He returned 3 business days later with 17 year old rugs that looked brand new! Pickup and delivery were included for a very reasonable price. I'll add photos once the packing boxes are emptied and you can actually see the floor!

Juan was great. Quick correspondence for an estimate, scheduled within 5 days as I waited for other…read moreestimates Arrived and got started a little early. I had a three cushion tufted couch from pier one that had cat urine odor in quite a few places and Juan was able to clean the couch within an hour and a half. Great price and was within the quoted estimate. I'm especially happy I no longer have to smell cat pee wafting around and I can use my couch again.

Ricardo and Yolanda absolutely killed it! My husband and I were moving out of our rental and…read moreoriginally hired them just for carpet cleaning. We were having a hard time finding a house cleaner who could come before that service though, and Ricardo stepped in and offered to take care of the house cleaning right then and there for a fair price--immediate yes! Professional, quick to respond, and reliable. They just made the whole process go off without a hitch, and of course the house looked great when they were done. Would definitely hire them again!

Mr.Ricardo , Yolanda and their very helpful son are a gifted family . That is out there helping a…read morelot of families not just to clean but you can feel they're true , genuine people willing to help , make things right for your home . Their intentions and demeanors are good . As we met them 3 years ago . I've always asked Mr. Ricardo and family are the only ones that I would like us in my family too to help . They're pretty thorough in cleaning all d appliances , whole household and Mr. Ricardo is also know as best in steam , carpet cleaning . I call him Mr. Ricardo for utmost respect to him and his family . Too bad we don't live in d area. But any chance I need help I always reach out to them !

Leticias workers did an excellent job I couldn't ask for a better job The gentlemen and his wife…read morewere so nice and competent There was a bit of a language barrier but we managed First rate experience!!

I needed a last minute move-out cleaning. After living in the same rental for 9 years, the…read morewear-and-tear and deferred maintenance were substantial. My goal was to get my deposit back, but mostly to assure that I left the place looking as cared-for as I could. Leticia's was known to be pricey. I went into this knowing that it would be expensive. But on an hourly basis, the labor was worth the peace of mind and especially the knowledge I wouldn't need to do this myself. I really panicked as some other reviews have shared similarly, when the job was nearly done and the upsell offer came. I decided not to spend any more, because I knew certain things would be replaced anyway- so I declined that. That was anxiety-provoking, but when I saw the finished product, the place was absolutely sparkling. I am also a proud big tipper and left a tip with them halfway through. I got the whole deposit back, and felt good turning over the keys. I will absolutely use this service again. I'll pay for this level of quality again. Thanks so much!

They were on time. Professional. And cleaned some wine spots out that we thought were impossible to…read morefix!

Advertised they were open but wrote back via text they are too busy to accept anyone not on their…read moreschedule.

Years ago I had a carpet and flooring distributor suggest Tom at NC Carpet Cleaning. I've used them…read morefor 4 different homes now. They NEVER fail to impress me with their services. It's worth me taking the time and leaving a review. Thank you for all you do. Forever happy with your services.

Tom did an amazing job bringing back my carpet to life. See before and after if a pretty nasty…read morestain. I appreciated the fact they could fit me in under such short notice, especially considering the holiday weekend. I plan on using them again in the future and would definitely recommend you give them a try.