1. Central Custom Embroidery Designs

    1. Central Custom Embroidery Designs

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    Bakersfield, CA

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    Central Custom Embroidery Designs

    5.0 (1 review)
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    Services - Central Custom Embroidery Designs

    Sign screen printing

    Signmaking

    Central Custom Embroidery Designs Photos

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    1 year ago

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    Hall Letter Shop - Postcards ready to be Mailed.

    Hall Letter Shop

    (9 reviews)

    High Quality Printing, The turn around time is perfect! Got my business cards the same day!read more

    I wanted to support a local Bakersfield business, so I reached out to Hall Letter Shop after…read morehearing they had pretty competitive pricing. Unfortunately, my experience with the customer service was not great. I initially texted over my plans and worked with K From the beginning, I felt the interaction was pretty passive aggressive and not very welcoming. I also had someone with me during the interaction who noticed the same thing, so it wasn't just my perception. Then I received an email quote for $289 for each of my pieces, which didn't seem right based on the different sizes and what I had originally requested. I called to get clarification and was connected with Marcella, who was much more helpful. She was able to explain the pricing and get me the information I actually needed. At that point, though, the first experience had already left a bad impression. When you're spending money on something, you want to feel like you're being treated fairly and that you can trust the person you're doing business with. Getting a quote that didn't seem to match what I was asking for made me uncomfortable moving forward. I ended up going with another company, even though it cost me about $100 more, simply because I felt more comfortable doing business with them. I'm giving two stars instead of one because I never actually received the finished products, so I can't fairly judge the quality of their work. They may do great work and their pricing may be competitive. My review is strictly based on my customer service and quoting experience. I really wanted to keep the business local, but unfortunately the experience wasn't good enough for me to continue.

    Herff Jones - Business moved from old location; a bit challenging to find on Easton Dr.

    Herff Jones

    (2 reviews)

    $

    Horrible customer service! Ordered my son's cap and gown in January. When they delivered it to the…read moreschool May 1st, he was told they lost a box and his cap and gown were in it. They never contacted us to let us know how to get it and they refused to answer any calls. I had to go down to their warehouse and wait in a long line to get any answers or help. Ridiculous since they are contracted for the cap and gowns for all the local public high schools. I would NEVER order from them again if I had a choice!

    Very unprofessional, VERY EXTREMELY RUDE Hispanic male that works the front desk! I could not get a…read morefull sentence in before, he rudely continuously interrupted me by saying NEXT inline.. quite disgusting behavior towards our graduates AND your CUSTOMERS! It is pretty sad when you walk into a business and get treated like dog sh...T when the reason your in business is because of customers.. 1st my daughter had a congratulations luncheon at her school before the big day, everyone was presented with their cap and gown and my daughter WAS NOT because Herf Jones (Easton Drive) forgot hers... I had to go out of my way with a disappointed daughter to pick it up and the POS says her name was not on the list (yes indeed it was and it was paid for) I called two hrs before and it was on the list, was told that they would have it at the front desk and then to be treated like this? and for the gown to be thrown at us, like if were dirt? And too be interrupted NEXT in line? I said what about the key chain I ordered and paid for? His response: "OH, you want a key chain too?" tossed it at us and once again NEXT.... Thank GOD I won't have to do business with that hot headed POS again, I feel sorry for his wife if he has one and his family! Grow up POS

    Central Custom Embroidery Designs - custommerchandise - Updated September 2026

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