This store has a wide varied tools to fit any lawn and garden needs. The staff is knowledgeable and…read morefriendly. They even send follow up notices after purchase to ensure customer satisfaction, and to show appreciation for customers. Highly recommend

I don't write reviews very often, but Andy and Gary at Zoll's have simply blown me away with their…read moreexpertise and amazing old-time customer service. I have an old Gravely riding mower that is 'of a certain age' where it needs some tinkering each season. Andy has been extremely communicative when doing the seasonal tune-up to help me direct my money towards repairs that are the highest yield and the most pressing so that I have a largely incident-free mowing season. But when the old machine does act up, Zoll's support goes way beyond the confines of the shop, too. Just today, Andy talked me through a belt problem by phone so that I didn't even need to take my machine to them. Last year, he also talked me through fuse replacement and other issues that I could do by myself (and I am no mechanic!!). I cannot recommend Zoll's enough. It's a small family place that does excellent work, so you may need to plan ahead and set your expectations that repair turnaround might be a few weeks, but the result and the support is absolutely worth it.

Beware they are not a Mahindra dealer anymore but will try to pass off aftermarket parts as OEM…read more the only authorized dealer near Medford is Keno Tractors in Keno OR.

Rick and his family run a top notch business. Great advice, options on solving problems, and…read moreselling me a solution that fit MY NEED without any "up selling". My purchase had a manufacturers defect that they repaired the day I brought it back, which was amazing because they were in the middle of moving to a new business location. THAT'S customer service! Support a GREAT local business. You can't go wrong.

I am writing to formally document my dissatisfaction with the service (or lack thereof) provided…read morefor my Yard Machine lawnmower and rototiller over the past 2.5 weeks. ​I brought these machines in with a clear diagnosis: a sheared woodruff key on the mower affecting the timing. Despite this, I was told after 18 days of silence that parts were "unavailable." Specifically, I was told a blade and carburetor for a Yard Machine could not be sourced. As these are some of the most common OEM parts in the industry, this claim is factually incorrect and suggests a failure to even attempt the repair. ​Furthermore, I was told that I had been contacted previously, which is false. When I asked for clarification on these points, the staff was dismissive and rude. ​Most concerning is the safety oversight: upon getting the mower back, the spark plug fell out of the cylinder head while I was mowing. It was clearly removed for inspection and never reinstalled or tightened. Returning equipment in an unsafe, vibrating condition is a massive liability. ​I am not seeking a refund as no money was exchanged, but I wanted to ensure this experience was documented in your records. I will be sharing these facts with the local community to ensure others are aware of these safety and communication lapses.

Nothing but good to say about Andy and his quality workmanship. Have purchased two refurbished…read moremowers from him that have lasted for years. Easy to talk to. Nice guy, great service.

Stopped at a local well known saw and mower repair shop and was told they couldn't help replace a…read morebroken exhaust on a pressure washer. If they could find something it would likely be $80 to $100 for the part and would have to order it. Having done business with Aaron (Grants Pass Power Equipment Repair) in the past I gave his shop a try on an off chance he might have something or an idea how to fix it. I should have gone to Aaron first stop!!! He looked a couple part numbers up and said hold on a second. Shortly after he returned with a new exhaust that was almost an identical match. As he thought about what he should charge he sold it to me for $20!! As I tried to explain I had no problem paying more because I knew what it had to be worth, he said no $20 was fine. I stopped trying to argue the amount and paid. Thanking him very much for always coming through when I needed a repair or like this a hard to find part and an AWESOME and beyond a great price!!!!! Thank you Aaron!!!!!!!

Another shout-out for Aaron and Cara. Brought in my neglected 5 hp fire pump that would not start…read more Got a call two days later that some cleaning and a $15 part would remedy the situation. Gave them the OK and picket it up Friday. $50 total ($15 part plus the $35 inspection fee). Got an oil change included. Good folks here. Give them a try. I think you will be pleased.

Terrible company. Terrible service all the way around. If you are buying equipment, prepare for…read morethem to screw you over. If you are wanting service.. we'll good luck. If you want parts, expect to stand there for 30+ minutes before anyone acknowledges you. Then be prepared for another 30+ minutes for them to try and figure out what parts you need, regardless of if you provide part numbers or not. Their customer service is greatly lacking. They will pretend you aren't there and then be short and snappy once they finally do decide to help. Definitely wouldn't recommend doing business with this company in any of their locations. Take the day to make the drive out of the area just to avoid doing business with them.

From the owner: Klamath Basin Equipment,Inc. is a family owned and operated business serving the Klamath Basin and…read moresurrounding areas since 1982. We have experienced and trained staff, enabling us to provide our customers with high quality products, services, and support. Our sales team is one of the best and can help you out with our brands ranging from New Holland Agriculture and Construction to Polaris® ATV, Ranger, and Snowmobiles. We also provide Husqvarna Power, Bad Boy and Krone. You can also find recreational apparel, helmets and goggles. Our parts department can assist you with ordering parts to fix your machines and equipment. Our trained service technicians can help you out when it comes to your agricultural equipment, ATV, UTV, or snowmobile machines, and your lawn & garden equipment or small engine repair. Come on down & meet our staff check out our variety of inventory.