Very friendly from first contact on phone. Did not start off by saying there would be two trip…read morecharges, one to come out and assess the problem with our HVAC and then another when and if they had to come back with parts etc. like several other companies. That just starts conversation on wrong foot...being told there would be an additional $200 no matter what the issue is. Tech came out within a few days and was professional, friendly and knowledgeable. Problem was simple, low on Freon. Charged it up, checked it out and was done. Thank you. Will definitely use Medallion again.

i had them out for the water heater. then before I got that bill I had them out for an AC…read moremaintenance. i was surprised by the price of the first bill but they explained $80/hr. when the guy came for the AC check, he spent less than and hour and the price is for more than 2 hrs. Make sense to anyone? Me neither.

Was in a pinch and needed a light fixture replaced for my business quick!! They responded…read moreimmediately and got the job done quickly for me!! All staff were very polite and professional!! Would definitely recommend!!!

This electrician was hired to complete a well documented list of electrical problems on a home that…read moreI had just purchased. Unfortunately , the home seller paid JC electric in full for work that was not completed. Despite promises to return to complete the job JC electric never showed up. I specifically talked to JC electric and arranged for a time to meet them at the house. Waited and waited and took time off from work. They never showed up and blew me off. No courtesy call to tell me they wouldn't be able to meet me. When I called them they gave a bogus response of having been "sent to another job"--but didn't even have the courtesy to let me know they would not show up. Bottom line: Never pay a contractor in full until ALL the work is done. Half up front and half when completed. JC electric got their money and had no intention of completing the job. Dishonest. Scam artists. They have never called back to set up another appointment. Once they collect their payment all motivation to finish incomplete work goes out the window. Screw them. Never using this firm again. I would avoid them.

I had an incredible experience with these guys. I had another roof out three times who still…read morecouldn't/refused to get it right. The Roofer was out within a couple of days to do an estimate and completed the work quickly after. They fixed the mess the other guys had made and I couldnt be happier with the quality of their work. I would highly recommend them.

I was referred by a well-respected home inspector to three contractors for work needing to be done…read moreon our recently purchased home. The home inspector did not have The Roofer, Paul Olguin's phone number. I found the only and presumed business phone number online. I called to see if I could set an appointment to look at our roof problem. The phone rang several times then the operator said the number you have dialed does not have a mailbox set up, goodbye. I had called three other types of contractors to set up other work needed for our new home. Later my phone rang a person said you called this number what do you want. Caught off guard I said who is this as I am not sure who you are. He said you called this number don't you know, I said I did not have the numbers memorized and was not sure who was calling. The caller did not offer his name personal or business. He said well when you figure it out call me back, I am busy and have other calls to make then hung up. When calling a business I am used to hearing XYZ contractors you called how may I help you. He never would tell me who he was or give me information. I was so taken aback that I did research and found the referred numbers I had called and found that it was Paul Olguin owner of a roofing company call the Roofer. If he had indicated who he was when I said who is this I would connected the dots. He was just rude and avoided telling me who he was, then he said when you figure it out call me back then he hung up. My first thought was he had a bad day and wanted to throw his phone through a wall. My second thought was if he would act this way to me now, I should be thankful that I had dodged a bullet and should keep looking for someone else to pay money to. My third thought was that I should let other potential customers know what type of person they would be dealing with. I have never reviewed a company before. I am not a crackpot, I have a long history of working with contractors and all would return my call to do business again. I pay the bill and have been told by others I am a great communicator and easy to work with. Maybe this roofer has so much business and is so successful that he doesn't need new customers. I truly hope this is the case!

the young man was neat and did a great job.I was stuck with a drain that was backing up, thet went…read morea plumber right away and fixed it

I discovered a huge water leak in the late afternoon Friday before MLK weekend & reached out to…read morevarious plumbers. One told me they could send someone out 4 days later. I called M&R and they were able to repair the leak that evening. The plumbers were pleasant and willing to answer my questions!

They never finished the job. Hardware installed incorrectly. Spring tension not right for the 16 by…read more12 door it won't open. Motor can't handle overloaded. Door opener burned up mother board door currently not working. Never ever use this company and definitely don't pay them in full because then they disappear. Nightmare of a install and nightmare I have to have someone else fix. They will not honor there work or warranty absolutely worthless.

Was very surprised that we got prompt service rite after new years very professional guy showed up…read moredid a quick great job was more expensive than was guessing but what isn't these days would definitely use them again they are the ones that installed it several years ago

Great quality work they retiled my bathroom floor for me and my shower .They did it in a timely…read moremanner the crew was very professional and very polite coming into my home. I would recommend them for any of your home repair needs.

Middle of summer the swamp cooler went out. Couldn't find the parts we needed at the local hardware…read moreand HVAC places and ordering online would take days. Absolutely Everything had all the parts we needed at very affordable prices. Blair and Christopher were a big help!

last month I drove 21/2 hrs to buy some windows and a sliding door. I loaded up the windows and the…read morestaff loaded up the wrong sliding door as it was getting dark. I got home only to find the double paned slider had a broken jagged pane missing. I called to inform them it was the wrong slider and I would return it. They said ok. I drove down gave them the door looked around and couldn't find another complete door. They refused to refund me for the door despite not having another complete slider. I said I couldn't find anything else yet they refused to refund me accusing me of buying the broken door knowingly. They were rude and unwilling to refund me. They offered instore credit but they had nothing I could use. I'm in my 70s and I spoke with the owner and he said too bad he couldn't return my money. I've never been treated so poorly and they didn't care I live 21/2 hours away. Most of the inventory is in bad shape and they want top dollar. I pleaded with them to return my money but they insisted in store credit only. They knowly sold a broken door to an elderly man who drove five hours round trip and to returned it and refused to make it right. i Would be very Leary of their underhanded business practices. Doc