I discovered a huge water leak in the late afternoon Friday before MLK weekend & reached out to various plumbers. One told me they could send someone out 4 days later. I called M&R and they were able to repair the leak that evening. The plumbers were pleasant and willing to answer my questions! read more

A short time ago we called this business to check our hydronic (In floor) heating system. We SPECIFIED that was why they were being called. m&r sent two young native boys/young men to check the system out, and give us a report. These two people stood in front of the heating unit looking at it, and doing nothing more. We asked questions about the system condition, and how to check, and operate it. Neither of m&r's people had any idea what to check, or how to check it. We asked if they had an AMPCLAMP, a meter for measuring current draw. They did not. All they had was a common VOM, which would not tell anyone anything. One of the two simply stood looking up at the machine, saying nothing. We asked the "Knowledgeable" one , who was holding the useless meter, if the circulating pump was running. This kid put his hand on the pump, and said that it was running, which was obvious. M&R charged us over THREE HUNDRED DOLLARS for NOT doing what they specifically hired to do. M&R should be ashamed of what they did to an elderly, limited income, couple. This is not a "Shill review", posted by employees, and friends, it is our first hand experience. NEVER HIRE M&R (DIS) SERVICE! One star is far too many. read more

Very knowledgeable technicians came on Sunday and quickly diagnosed and repaired the water heater.

Will recommend everyone to M&R Service! Have used their plumbing experts and their electrical experts and both are fantastic! I hope to never need their restoration services but happy to know they have that service if I ever am in need. The employees are phenomenal from the office staff to the technicians. They know their stuff! 10/10. Will keep on using them! read more

I appreciate the professionalism and friendliness of the M&R Plumbing staff. I recently had a leak that I found on a Saturday. The leak was outside of our home but soaked the drywall and carpet inside. Stephen came out and was able to find and stop the leak. Then the restoration crew came out, removed the wet dry wall, dried the wall and carpet and repaired it. These guys are amazing, and I will never use another company. read more

Tito repaired my air conditioner and provided excellent service. He made it clear that he genuinely cares about his work and he was friendly and professional. The service was to replace a bad blower motor and Tito understood the urgency of not having air conditioning in the middle of summer and did everything he could to get it fixed quickly. read more

I just wanted to give thanks and show appreciation for the service I received when contacting this company. I am a local Realtor who was assisting a client with understanding the septic system that had been newly installed at the property they were buying. I called and immediately reached the friendly and helpful Mariah who was able to connect me with the Service Manager Dillion. Dillion took time out of his day to speak with us, provide education, answer questions, and help us during a time of need. Most grateful for the excellent service!!! read more

Highly recommend M&R. Professional and polite. Chris was very patient explaining all of our options and giving us time to decide what we were going to do. We had roots in the line for many feet and he was diligent in getting as much cleared out as possible. Great company & great staff. Even the lady who answered the phone was extremely nice and helpful! read more

The two gentlemen who came to the house to help with the plumbing issues were great. Jake L. and Jordon T. make a great team and I highly recommend them if you have a choice in who comes to help with the services needed. The downside is that M&R Plumbing is WAY over priced!!! read more

Absolutely phenomenal service. Probably one of the most honest contractors in Durango area. They held their price, they did amazing work, they worked diligently. I will always use them in the future. read more

I had been a diamond club member for over a year and didn't use it . I had to get my credit card changed because of fraud. So the diamond club payments didn't go through. I called and the wouldn't give me an appointment for almost a week and a half. Other plumbers are more reasonable and they treat you better. read more

I got a recommendation to call M&R Plumbing to remove septic tank & hook up to the City. It was a big job & I wanted it to be right. Nico & his crew did a fantastic job. All permits & procedures taken care of. Thanks! read more

Tuesday night as I prepared for a night's rest, I discovered a funny squishy sound at a certain spot of my bedroom hardwood floor. My water heater was failing. Early Wednesday morning I called M&R Plumbing, one of the few who are mentioned with a Yelp site, and with three positive reviews. I spoke with a nice guy (name? Travis maybe? Sorry.) He told me they were pretty booked, and it looked like a wait until next day was likely. I said OK as it was short notice. 10 minutes later, he called back saying they had just had a cancellation and could have someone there in 20 minutes. Justin arrived soon after and tore into the project with a happy vengeance. Like a dog with a new bone. He explained everything clearly that he was going to do, the likely costs, and got approvals. And like he said about 3 hours later I had a new and beautiful up to code system. Justin was quick, clean, precise, skilled, and did I mention quick? There was no running for parts, stopping for a smoke, or even coffee. He just got it done. How he moved the old one out, and the new one in place, I'll never know. He had to work in a small closet in the garage, two feet off the ground. He got the new one in, and even in a new pan to catch any future failures, cutting a drain pipe to the outside. All in all, a great job. I will not hesitate to call these folks again for anything. Very pleased. Job well done! read more

We had a major leak in the ceiling of our bathroom, (in the new house we just bought). The ceiling caved in and what a mess! M&R came to our rescue! They fixed the leak and took care of everything. Not knowing anyone & just moving to the area, they knew what to do! I would highly recommend Daniel Frank and his very respectful employees to everyone! If you need an honest and reputable company, M&R Plumbing is the BEST! read more

They charge $129.00 to give you an estimate. Then the plumber brings out a "plumbing guide" to tell you what you will have to pay them. It my case it was $600.00. I told him it was too much and asked him to leave. I had another plumber do the work for $190.00. M&R thinks after you've invested $129 for an estimate, they have you hooked. I believe they take advantage of their customers. read more

Way over priced. They quoted me one price that was very high and they added on a service call fee that they didn't tell me about until the end. There are a lot of other plumbers who are less expensive. read more

Arrived early and finished the job quickly. Justin was professional and took a few minutes to look over some other plumbing issues I have. Future repairs. Not Justin's fault but the sales pitch to join a club for $15 a month was not received well. Doesn't make sense to pay all year when I may not need the services again. read more

I called RA Biel out for a boiler problem, they did nothing but complain about my system and did not fix the problem and charged me $150 for the privilege. So I called Davis, they guy came out, charged $100 to tell me he didn't know what the problem was. I called M&R, they put me through to Chad. He listened to my problem and in 30 seconds, had the answer ON THE PHONE WITHOUT EVEN LOOKING AT THE SYSTEM!!! I replaced the bad part and my boiler is working like a champ! Thanks Chad, Thanks M&R! This is the definition of professionalism! read more

I called M&R today (a Saturday) at 11:30 am about my outdoor faucets. Two hours later, Chris stopped by and fixed them both, quick. The total bill was only $105 including the service call and labor. Why did I wait so long to call?! read more