Always polite informed staff. Attentive understanding patient concern of patients. Never feels…read morerushed.....calm environment. Genuine concern for patient comfort and needs. A place of exceptional personal care per your individual needs. I personally have been to this location at least 3 times never disappointed.

Orlando Health Imaging in Ocoee opened in 2020. They offer a complete line of diagnostic imaging…read moreservices. The atmosphere is comfortable and the staff is professional. I definitely received high quality care. I was able to book a same day appointment and received the results on my health app within a few hours.

I had about eight sessions with therapist Nilda and unfortunately the experience kept getting worse…read moreinstead of better. During sessions she often seemed distracted and not really present. Multiple times the sessions ended earlier than scheduled, yet the full time was billed. There were also several scheduling issues. On more than one occasion the appointment was confirmed and then suddenly dropped or canceled, which made it very difficult to rely on the sessions. In our last meeting she told me to "make sure all aspects of my life are great." When I asked how to actually work on that, she said she would send me a printout with guidance. That material was never sent...well why would I read print outs when I go to the sessions shows the professionalism too.left them a voice message which hasn't been returned. They truly "care " about your wellbeing. When you are going through a difficult time and looking for real support, it's very discouraging to feel like the therapist is not engaged or following through. After almost eight sessions I honestly felt worse rather than better. Overall, the experience felt very unprofessional and I would not recommend it to anyone .

Amazing place! The place is well decorated and feels comfortable! Nilda is the best and is an…read moreamazing therapist.

Time to find a new doctor. Once again I schedule an early morning appointment. The second one of…read morethe day was open when I made it (first of the day is 9am) for 9:15. I arrive a couple minutes early to find the waiting room already full and a short line to check in which results in the computer showing me as getting there late. Now, mind you, I'm the second scheduled patient of the day yet the waiting room is full. After I got checked in I took a seat expecting I'd be heading back very soon. 9:20.... 9:30....9:45...... at 9:50 I was taken back, vitals taken then left to sit until 10:00.... 10:10.....10:15. ONE HOUR AFTER MY SCHEDULED APPOINTMENT TIME I HAD YET TO SEE THE DOCTOR. I left. Very angry. I have a job and a life. This is not the first time this has happened. I've also had to sit for an hour when I was the FIRST appointment. If you have anything else to do with your life aside from sitting waiting on a doctor then find a different practice. These people are habitually late regardless of when you make your appointment. I've never ever been seen any sooner than 30 minutes after my scheduled appointment time. This one sucks at patient relations. It goes without saying that they are more interested in overscheduling ($$$) than the patients.

I have been going to Dr. Cappleman now for two years. I found him to be very thorough and patient…read more Like any doctors office, you may wait a little prior to your appointment but once you are with him, he will give you time and not rush you out the door.

Florida Pain Care truly stands out. The staff is wonderful, highly professional, kind and genuinely…read morecaring. From the moment you walk in, the environment is calm, welcoming, and beautifully maintained. Every visit feels supportive and focused on wellness, not just treatment. I highly recommend Dr. Abbas. He listens and makes me feel heard, respected, and encouraged on my journey to better health. An outstanding practice in every way.

Don't go there if you are in pain and need immediate relief. They make you wait 2 weeks for…read moreinsurance approval after you have your first visit with an NP. They make you fill out a bunch of questionaires to try to confirm that you are not a drug addict seeking drugs.

My office experience as a first time patient of this particular practice, was excellent. I walked…read moreinto a very pristine - welcoming practice where the ladies at the desk were kind and helpful. Since I did the new patient paperwork on their portal website, I was told I was all set. Everything went seamless from the beginning to the end. I also want to add that I followed my practitioner APRN, Natalie Bowles from one practice to this one. Her care is excellent and she's very thorough. By the way, while I was waiting to be seen, I noticed the Medical Director of the practice, Dr Marcantel, overseeing everything to make sure things were running as they should. That made me smile and I'm glad I am part of this practice now as a patient.

o not recommend this office. I have been a patient at this location for over 2 years. I recently…read morehad a medical issue that escalated into many tests and a procedure. It was a nerve wrecking experience for my family and I for several months. I am disappointed on how I was treated during this time by this office. I continually needed to follow up for orders, for information and unless I scheduled a in person or telehealth appointment, I couldn't expect to get any questions or concerns addressed. Even after scheduling the appointment, the doctor was late and left feeling unsupported. So basically if I wasn't billable I wasn't important. I finally got my final results in which I had to message the office, twice, about discussing and they wanted me to wait 21 days until my next scheduled appointment to discuss. I found this ridiculous. When I complained, without much empathy or compassion I was just offered to schedule a sooner appointment. While they couldn't call me to discuss my test results and answer my questions or respond to my messages in the portal without me following up, they were able to call me to ask me to send my medical scans to their office because now they off 3D mammogram scans in office. Again, your only important if you're billable to them. This isn't a doctor's office I want. Patients and their families deserve more care and consideration than what I was given. I will be looking for another doctor and strongly recommend you do the same.