Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

I highly recommend Robin and Supreme Investigations. We talked with 3 different process servers,…read moreand Robin was by far the most helpful, transparent, and detail oriented. We had a difficult case where the defendant was very difficult to find in Chicago, and Robin went above and beyond in his efforts to find him. He kept me updated along every step, explained what the different services he offers with the prices, and put an impressive amount of effort into helping us with our case. Especially when comparing with other process servers, Robin's communication and dedication were spectacular. Great guy, and even better work!

I highly recommend Robin for serving process. I had a high-profile defendant with security who…read moretried to scare him off, but Robin did not budge. He staked out the premises until the defendant had to capitulate. Very professional and committed to getting the job done. Very pleased with their services.

William was a big help throughout my case. He and Christopher communicated in a timely manner…read more William was very direct and informative in his responses which gave me confidence that the job would get done. They are a bit on the pricier side, but in my experience it was definitely worth it. The skip tracing was quick and effective, and once everything was ready, William followed through exactly as promised when it came to serving the defendant. Overall, I have no regrets choosing their service and would definitely recommend them to anyone who needs a reliable and professional process server.

Highly recommend this firm. They are accessible, responsive and go the extra mile for their…read moreclients. I had a very challenging case but Will was helpful and stayed in contact with me throughout the process. His support staff is professional and provide updates, paperwork quickly.

Detective Kang is a professional private investigator who goes above and beyond to catch his prey…read more Many law enforcement agencies nationwide hire Detective Bruce Kang to help them solve cold case files. Detective Bruce Kang always catches his criminals.

Robert at Foresight was very helpful in assisting me with my case. I liked the fact that he is a…read morestraight shooter and doesn't make promises he can't deliver. He is also patient and has a calming affect, because i was very emotional when i was explaining my case. He is also patient ethical and won't do anything illegal. Have and will hire again

Robert is an experienced investigator and clearly states how he will handle your case, what to…read moreexpect regarding results, and potential costs. He is straight forward answering questions and has a good feel for covering details. I would recommend him and would use his services again.

If you are looking for a top notch private investigative agency, look no further. They are true…read moreprofessionals in the field with many years of experience. I highly recommend them! Before finding Special Solutions I reached out to a few other companies and they were absolutely awful to deal with and very unreliable. John and his team on the other hand were very helpful and professional from start to finish. 5 stars all the way!

John is extremely rude and condescending. John even began to raise his voice at me. I was…read moreexplaining that I am being stalked and his response was "are you sure you're not experiencing psychosis?". John continued to interrupt throughout the entire phone call and wouldn't let me get a word in.

Very fast and professional will recommend to anyone needing a process services doing if I could…read moregive 10 stars I would

I hired Vince to serve a very sneaky attorney, and he was able to do so on the first try!…read more All I can say is that you will not be disappointed with hiring VSI Process Service & Investigations, Inc. I highly recommend their services!

This is a revised review, posted on April 12th 2023, retracting my prior review of 2022. I have…read moreposted this review to advise others contemplating hiring this Notary Service, claiming to be a process server, against doing so. Let my $200.00 be a free lesson for you! There was a time in the past, when a Former Detective was part of the corporation, that competent people were employed herein. This appears no longer to be the case. The young lady, a notary, is preoccupied far too often to even be held to account. Let alone who she leaves in charge, as she tends to the voluminous tasks that require her attention outside of the state of Illinois. On top of that she speaks before she thinks about what is going to proceed from her mouth. Simply put what I received as proof of Service of Process, upon two (2) banking institutions in Clark County IL, cannot be filed in any Court within the USA. In fact the notarized document {Federal Proof of Service} states on it's face it is NOT to be Filed with the Court. Let my loss be your gain and take your Jobs elsewhere but do not employ this Notary to Service anything. Tina Hogan wrote [look at all the years since a review has been posted for Richard the earlies was 6 years ago] her response as the old bird {Richard} is busy dying by stroke, in a different state, and that is what she told me! Which is why she cried broke "oh they reached into my bank account" when I filed the chargeback/dispute I pity her poverty. The BBB of Chicago IL is looking for her to answer a few questions. Tell me does the attached documents even come close to resembling Affidavits of Service of Process? Come on lets be real. The last two docs I received back today a Summons [2 weeks after she claimed to have served process] in the envelope I paid postage on without any indication service of process was had (no date, time, place nor servers' "initials") but the final photo of that second document clearly says do not file and apparently one of her professional investigators couldn't read and absolutely made a mess of things. As for texts and emails {I don't have time to count all the requests she had of me seeking the laws regarding how to serve process on at least two occasions, and I retain them all) nor count her frivolous communications. Rather I produce the actual docs, not unevidenced words and assertions take a look at her top line "dance" these are the Notary's words. I simply paid the $200 demanded {remember I paid before she does Anything}. I pity the fool that doesn't look at my $200.00 loss and take heed. She is a (disabled) person sitting around Notarizing Documents. Her dad is dying, he was the Richard in the Corporation. Simply pitiful. Recall she has absolutely nothing into it. Whereas I have far more just in filing fees then she is crying about let alone the time involved in writing a lawful and legal claim which by the way she was also supposed to serve discovery along with the complaint. In a word - INCOMPETENT. The old guy can build it and the child simply tears it down!

Very professional. I hire Detective Hogan for all my law firm's cases that need a special process…read moreserver.

150% I would recommend them. They may be a bit pricey but each cent is worth it they are very good…read moreat what they do and they accomplish far more than you can imagine I had a situation in a cyber situation and they were able to handle it in the correct manner and those people are now sitting behind bars I wouldn't say anything I can't say anything bad about this company they are the best in private investigating

I needed help and ETS came through. Thank you Dave for your honest and expert advice. I highly…read morerecommend using ETS