Sometimes unless you look like a contractor help at some places is hard to get…read more Not here at this Menards, I had my list ready for a deck build and Valerie T. stepped up to the counter assisted me with our order and even walked us over to where the joist hangers were, since I had missed them by an aisle as I was picking up other items. Mikel was our cashier with his friendly smile and polite attitude. It wasn't just because he was in air conditioning on a hot day because later he was in the garden area as a cashier. I didn't mention it was 90 degrees this day but out to the lumber yard Clayton rescued us and not only help us load the lumber but he took the loader over and picked up the 60 lbs bags of concrete and loaded them so we didn't have to drive our truck. Duncan and Bryan T. also impressed us with their friendly help and really made our shopping experience delightful. Although known of them accepted my offer to help build our deck they took that suggested with laughter. The value even without the 11% rebate was better than in our area on this date but sometimes the dollar talks in this case the staff will also be why we will return.

Well, it's gone downhill. Latest attempt to shop there was dreadful, and not the least because of…read morethe rude, nasty manager who approached me as I was walking in. He was very rude, spoke overly loudly (and I say this as someone who wears hearing aids), and was gleeful (when I told him his attitude had me reconsidering shopping at Menards) about telling me the store didn't need my business. I did not feel welcome with my service animal, due to his behavior. I will nolonger be encouraging friends and family to shop at Menards and will probably cancel my credit card with the store. Hope that this guy somehow manages to make money for the store, cause he certainly turned me off today with my home improvement supplies list that I will be taking to Lowes.