I don't exactly remember her name. I think it may have been Christian or something like that but the eagle Drive location is Ruston Louisiana is the one that I'm referring to. I had to wait some extra time in order for the money to be properly counting never complain for waiting even though I had rude customers behind me acting extremely ghetto yelling in the drive-through saying what's taking so long even pulling up to the drive-through next to me repeating the same nonsense. I was told a certain amount of money was counted. After she recounted it she said the machine jam that explained to her that I counted it a couple times and then also once the ATM cheated me of $20 and they refunded me once they view the video I was not upset that it took so long. I was not agitated. In fact I was singing in my vehicle when I was attempting to tell her I was pressed for time if I can come back, she cut me off after a couple words. I stopped her in track next and I finish. She seemed a little frustrated and rude. I thought for this reason I'm moving my two accounts to a better bank with hopefully friendlier employees understand what the end of the day I understand you may or may not have been tired ready to go home. I just worked a full day myself that is no excuse for your poor attitude. read more