Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

I had requested assembly of a kitchen sink cabinet. The response and quote were quick. Larry came…read moreout the next day and was very pleasant and did a good job putting together a poorly constructed cabinet. Unfortunately, the sink I wanted to use didn't fit safely but he did everything he could to accommodate my requests. He takes pride in his work and I would recommend him to anyone.

Gary with Brannan's was outstanding to deal with! The eight window installation was done quickly…read moreand professionally. They also did a great job of cleaning up. Their pricing was fair and the products were of good quality. I would recommend Gary and his crew to do your next home improvement projects. Eric Hughes

We would highly recommend Gary Sr & Gary Jr from Brannan's Windows & Siding. They were WONDERFUL…read moreto work! Our home has never looked better! Thank you for a job well done!!!

We had purchased and had installed a Sunsetter Awning from Four Seasons Gutter protection Company…read morein East Peoria. I shopped around for the best price and product before deciding to go with the Sunsetter approved Four Seasons company. The Sunsetter is a very good product for the price and although you can't believe everything you see on TV, like an awning for less than $600.00, once you shop around you will find this to be the best choice. Jeff was easy to deal with and was not a high pressure sales. He spent time and answered all my questions about the differences between the Sunsetter and products found at other sources that were significantly higher in price. When time to install his people were very professional courteous and completed the work in a short amount of time. They then went through the operation of the awning and answered more questions as well as offering to help anytime we had a question or problem. Guess it doesn't get any better than this. I would go back to Jeff for any product he handles with confidence.

0 stars. Did not show up at the day & time of the appt. They called to reschedule. Office…read moreperson said they called and then called and left message. I received NO calls or message. Asked for the owner. Then the owner wanted to fight after I told him they did not call or leave a message. Crazy company.

I chose Pella to replace all of the windows in our ranch and the sliding glass door. I was super…read morepleased to discover that their prices were just as much or less than the other companies I received quotes from. The main reason why I went with Pella is because they completely removed the old windows (original to the house, 50 year old aluminum windows) to install the new ones. The men who worked on the house were wonderful, kind, and cleaned up well after each day. I can already tell that this winter is going to be much better and more cozy with the new windows. :) Pella also replaced the trim and it is beautiful work. I'm very pleased and impressed. They did make a mistake when ordering the kitchen window - somehow the wrong size got ordered and delivered. But mistakes happen to everybody and it was handled professionally.

Terrible customer service have had 5 visits and still not rectified - no parts, not enough men (2)…read morecan't come back because we only come to libertyville every so often. Enough excuses fix it and be done!!!!!!

Fast and reasonably priced service. Have used them twice in four years and excellent service each…read moretime.

My husband went to take out the garbage and realized the spring on our garage door was broken. It…read moreis an oversized door and we could not lift it. After many recommendations on our local Facebook page, we called them first thing the next morning. We were given a time that James would arrive and he called us when he was on his way (at the time we were given). He got our door repaired in a timely manner and we are very pleased with his work. If you ever have a problem with your garage door, do not hesitate to call them. Great people to do business with.

My experience was very good. Having been in the trades for over 40 years I know what good service…read moreshould be. In recent years waiting on service at our home has been disappointing at times. When Alex called and said he was on his way, it was encouraging since I realized his day was right at over, but he showed up got right to it did more than was required and gone. Tells me he has some good ethics in him. My dad always said a job worth doing is worth doing it right. Thumbs up Alex.

Quick response and diagnosis of the problem with my garage door…read more Had the parts on the truck so the technician got done quickly. Very accommodating, friendly and I will always call them back for future problems

It's been 6 months and no windows they are liars! Needless to say they have my $1500 dollar down…read morepayment and will probably keep it and will get nothing in return.

This company SUCKS! Do NOT deal with them!…read morewe've been reattaching siding, and trim constantly

I cannot recommend Renewal by Andersen of Central Illinois…read more We purchased a front door and a sliding door from them. The measuring team came out twice to measure and still got it wrong. The installers were at our house for nearly 12 hours on a March day. They finished around 10pm in dark and the cold. The installers are the only 5 star review I will give. They had to cut the frame to install the sliding door and did a great job keeping our house clean and putting the frame back in the door. My husband and I are both unhappy with the look of the front door. It does not look like the computer rendering. Had we been able to see this door in person, we never would have chosen it. The frame around the door windows sticks out too far and looks obtrusive. Every nail head is visible. This is a very expensive door but looks cheap. The door we were shown was sleek looking with windows being flush with the door, there were no protruding frames on the computer rendering. I completed a customer service survey and asked for someone to read out to me and spoke to Stephen Burke, or sales rep and never heard back from anyone. I would not recommend using Stephen Burke and he is unresponsive after he makes his sale. This was an expensive project. We chose Renewal by Andersen because we thought they were a reputable company with high quality products and good customer service. Unfortunately, that is not our experience. I would like to reiterate that we are happy with the sliding door and that our install team was excellent. Had Renewal tried to contact us and listen to our concerns and offer some solution, I would not be writing this review. It's a shame that some large companies feel they can ignore their customers.

Takes months to get someone to come out. One of the windows that they replaced does not work…read more Double hung window that when you shut it the top comes down. Then you have to lower the top and then raise it up and hold it while shutting the bottom. Should not have to go through this every time you open the window