Never, I repeat NEVER, rent from these crooks. In the past 3 months, my bedroom ceiling leaked into my dresser, soaking all my clothes; my roommates bedroom ceiling has leaked as well. Our bathroom sink has been clogged for a WEEK (had the same problem this time last year), we've gone through an entire container of draino and have snaked the drain repeatedly. My bedroom window has been SHATTERED (due to extreme wind) since Thanksgiving and no one has even tried to come fix it. My bedroom is literally 30 degrees right now and this company does not care at all. We've called repeatedly and have only been contacted once through a text about "temporary solutions" about a week after we initially called. They still haven't even implemented these fixes. Our building is severely outdated. The fire alarm in the stairwell is covered with cobwebs and isn't even functional. The basement apartment doesn't even have egress windows. This property is an atrocity and Century 21 Midlands' negligence for their tenants well being is criminal. read more

Showed up 10 minutes early for the viewing, had to wait until well after the appointment was scheduled to begin. The receptionist called the person who we had the appointment with, Alexis, she finally showed up at their office. She did not introduce herself or apologize for being late. When we went to the apartment, it was filthy, smelling of smoke and animals. She stood by the entry door and we had to show ourselves around what I would call an unlivable dump, there was cat feces on the floor, mold in the sink. We did not stick around to see what else. The sidewalks were icey and snow covered. We stood in the cold while she described the details of the apartment in a monotone voice. She never smiled or was pleasant in any way. I have since compared experiences with friends and coworkers who have dealt with her; and they have all had similar or worse experience. I would never recommend her and her company to my worst enemy! read more

Living at the Broadmoor was an overall good experience. We rented the two bedroom two bathroom and it was a lot of space for a great price. Greg, the maintenance guy, was great. There were a handful of times where there was miscommunication at the Century 21 office. For example, we had to fill out a lease extension form twice because they lost our original one and we never received a "move out checklist" although we gave them our 30 day notice before moving out. Since we just moved out we have not received a deposit back yet, but I get the impression that they do not follow the oringinal damage checklist that we filled out prior to moving in and they will keep most of our deposit even though there was no damage to our apartment. read more

Do not work with Alexis McNeil, I lived in a very small 2 bed 2 bath condo for a year without much of a problem until we went to move out. We were charged 3/4 of our deposit for 5 gallons of paint (which would have gone over the small condo at least twice) when she told us they would just do touch ups and they apparently painted every wall or what I suspect happened was they used this to paint some of their condos that needed re painted as we did not so much as put a scratch on anything in the house and she told me they use this specific paint on all of their units. Proceed at your own peril but I personally wouldn't recommend them to anyone after this move out process. read more

Greg has been prompt and efficient in addressing problems with appliances or other issues in our apartment