Thinking of renting a new place or hiring a property manager to manage your rental property? Go…read morewith the professionals at Eclipse Property Management, because they are knowledgeable, know all the top of the line vendors or tradespeople, and are equipped to handle every situation regardless of the circumstances. You will never have to worry about any issue and will feel at peace knowing they are on your side 24/7 ready to handle anything. As a renter, I got to meet the fabulous folks at Eclipse Property Management and they helped me find a rental that was available when I needed to move. I had the pleasure of working with Cindy and she made sure I knew all about the rental property and how to navigate the easy to use Eclipse Property Management website, which made it super convenient to pay rent online, schedule maintenance, or view documents like the lease. Cindy also made sure my rental felt like home and worked her magic to ensure I had a wonderful stay while I was there. THANK YOU CINDY!!! During my lease the team at Eclipse Property Management checked in with me after the initial move in and sent me welcome cards, which really made my rental feel like a home! They genuinely care about everyone renting with them and made me feel so valued as a human being, which blew me away, and made me beyond delighted I chose them to help me find a place to live. Everyone I had the pleasure of interacting with was so personable and helpful they made the legalities fun! They made the legalese easy to understand and always made sure I was aware of all the tools available to me if I needed to schedule maintenance, view my rental payments, or anything rental related. I have never worked with any property management team who was so professional and authentically caring as the entire team is at Eclipse Property Management. I've been a renter for decades, so I have experienced many different property managers, but none of them have provided such amazing service and care as Eclipse Property Management does! After I had been in my rental for awhile, things started to go wrong, but I didn't have time to notice, because Stephanie at Eclipse Property Management called me to let me know a vendor had been dispatched to fix the issue I was unaware of. When I did notice something, like a plumbing leak, Stephanie had a professional onsite within ten minutes or less to correct the problem. I am amazed at how quickly everything was resolved and delighted to say those issues never happened again, because Stephanie knows exactly who to call to fix things right the first time. THANK YOU STEPHANIE!!! Mayra, Kim, and Jedrick at Eclipse Property Management kept me up to date on everything from scheduled maintenance to all the rental related paperwork. They are friendly professionals who took the time to explain everything clearly and were so helpful during my entire lease, which made my stay so wonderful. I never met them in person, but they always treated me like their number one priority and were wonderful to interact with over the phone or via email. I am so grateful they were available to help me with whatever I needed and knew exactly what to do in any situation. They all helped make my stay stress free and provided the highest standards of care I have experienced from any property management company. Thank you so much Mayra, Kim, and Jedrick!!! As my lease term came to an end, I was contacted by many different caring professionals at Eclipse Property Management, and had a stress free move out, because they helped me with the entire process. Stephanie provided me with a list of vendors who were excellent to work with and exceeded all my expectations. Stephanie also scheduled my move out inspection with the utmost consideration for my schedule and as always made sure I was cared for during the entire process. I have never enjoyed such a stress free move out in my life and am so grateful I chose Eclipse Property Management as they are the best of the best. If you are a long term renter like me, definitely choose Eclipse Property Managment for all your rental needs, and you will enjoy your rental experience from start to finish.

Terrible service. Always takes about a week for them to respond. Had a dishwasher broken the whole…read morelength of my rent and reached out once a week, never got fixed. Paid for professional cleaning and carpet cleaning before leaving and made sure it was much nicer than how they gave me it. Did all of this to only receive about $60 out of my $1000 deposit! DO NOT RENT FROM ECLIPSE! I would recommend Century is much more reliable and will help their tenants.

I have searched for many properties and worked with many people to find what I needed. Wes and Pam…read moreare absolutely the best I have ever worked with. They are patient, kind, and always answer all of my questions quickly and honestly. I will be sending all of my friends and family their way. Thank you for all of your help!!

Stay away this real estate agent does nothing but lie misrepresent the truth. I tried to buy house…read moreusing the FDA loan the house no way you could qualify she let me waste my money I'm in money knowing the house would never qualify for any type of government program this house can only be sold for cash or conventional loan. She wasted $350 getting a home inspection that no way. Just wasted three weeks hundreds of dollars just so she could get her jollies. Maxwell is a beautiful little village here in New Mexico too bad she's here too if you just want to get screwed over deal with this woman these are just my opinion and would happen to me please visit Griffincomm.com for more information

Absolute foolery, did not connect with the other gentleman much but dealt with…read more"Jeff Long" for our elopement stay with immediate family members at 17 goldfinch rd. We had our rehearsal dinner on September 4th, Jeff has the audacity to call and text on my personal cell phone our first night at 11:00pm accusing of going over the occupant limit and having a dog. We have screenshots of our conversation prior to booking regarding how many people who will be present and our animal is ESA certified. Jeff is a property manager not the owner of the property, keep in mind, and was watching on game trail cameras invading privacy and causing an issue during our rehearsal dinner with family. He then threatened me that he will be driving down to the house to handle it himself and in return I told him he needs to chill the "f" out. Now the sorry old man only has the fact that I used a curse word towards him and still accusing us of going over our limit of people when we have provided proof of communication between his partner and my wife regarding the amount of people going to be present. We have issued all of this to Airbnb and will be receiving a refund due to not only this scenario, but the house being absolutely filthy with past guests clothes being left, dirty dishes in the cabinets and absolute immaturity and invasion of privacy throughout our stay.

If I can leave a negative star review I would. We used this company through Airbnb and I can't…read moreexpress how horrible the experience was. We proactively messaged many homes in the area with the knowledge of having 14 people in total for rehearsal and our elopement dinner. We got approved before booking as we had planned and had 6 months of communication prior to. Upon the first night with only 12 guest in the home which is the limit, we were contacted separately on our personal phones by Jeff the manager of this company from watching cameras. He threatened us and our family and wanted to come to the property to "handle things his way". I have never felt more unsafe and uncomfortable and sad before our small elopement in the mountains. We would have never booked without prior consent to this as we did have. Let alone being threatened by Jeff. I will blast this all over every review page I can so no one else can experience this. Pictured below is confirmation on our end prior to booking. This company put the worst taste in our families mouth for our elopement weekend with again 14 people when the count is 12 for the home WITH PRIOR CONSENT. Let alone we had only 8 guest sleep in the home with the rest of our families in hotels. If you want a horrible experience or to be threatened then go ahead and book with Jeff. If not I would run FAR and FAST.

I was renting one of the properties thru the prime reality office in Penrose Colorado.The rental…read morewas in Florence Colorado. The apartment was ditty when we moved in their was loose plug inns. Hole in floor under sink that had weeds growing up thru it from crawl space under building . The shower floor in bathroom was falling thru so you had to very careful where you stood. When we complained about these things they fixed the easy ones but on the other time consuming one's they informed me that they would have to contact the owner because of how costly it was. (Namely the shower ).never contacted ower Becaus of all the hazards they put us in another unit. That one had broken screens infestation of ants and had recurring sewerage orders backing up thru the drains and comming from who knows where because I would smell in the heater when gas was shut off with no heat becaus of summertime.Do you think this outfit even deserves one ( star?)

Unresponsive, left hole in roof unprepared for entire year plus of lease and then withheld parts of…read moredamage deposit for things that were proven to be the condition of property before we rented.

Lady named gay dewberry . You can't get better help she's lived here for 50 years and knows…read moreeverybody and everything about Salida and is a really great lady.

From the owner: All phases of real estate sales, development and recreational propertiesread more

Owners Beware!! Tenants Beware!!…read more The owner of Complete Rental Management (CRM) - Stephanie Pena - lives in West Virginia NOT Pueblo. CRM hobbles along with 2 part time employees who have no authority to get anything done. If and when Stephanie responds to an email, it is from her phone. Phone calls are never answered in the office and are rarely returned. I know "working remotely" is now the thing - but this is ridiculous. My elderly mother has been scammed for years by CRM to the tune of about $5,000.00 in unauthorized maintenance costs. My mother left her house in good order prior to moving and absolutely trusted and relied on CRM. Through a reliable source, we discovered that CRM is in the practice of REMOVING new appliances in the properties they manage and replacing them with older/refurbished appliances at full cost to the owner with an 8% price increase without owner's prior permission or authorization. CRM believes THEY are above complying with their own contract with the owner. Work is done (supposedly) and then invoiced to the owner and payment is withdrawn automatically from tenant's monthly rent payment. Reliable sources show that CRM has a rotating supply of used but newer appliances removed from their other properties they manage and installs them in other rentals as new. Invoices are abundant on the portal, but receipts are conveniently LOST. CRM failed to perform a yearly inspection of my mothers's rental for nearly 2 years. When they finally got around to to it, they failed to address our electrical, safety or maintenance concerns. CRM manipulated rent payouts at whim, blamed the tenant for being late and often did not disburse rent payments out until the next month. This left my mother (who lives on a very limited income) uncertain every month as to when a rent payment would be received. Thankfully, CRM has NOW terminated their contract with my mother since we have started to demand accountability, ledgers and receipts and explanation as to where $5,000.00 in repairs went. They did all repairs and replacement of appliances including a replacement of a NEW hot water heater with an older model WITHOUT PERMISSION and at a cost to my mother of $950.00. No receipts to be found and no explanation as to why the hot water heater was even replaced. Resignation by CRM was truly a gift. We are relieved beyond measure. We received January's rent right on time from the tenant - no issue at all and maintenance has been brought up to code. We are STILL waiting for our remaining $250 maintenance credit from CRM that was to be paid on January 5th and still nothing. All Emails, phone calls inquiring about the credit disbursement are simply ignored. If CRM is treating my very sweet, kind and trusting mother this way, they are more than likely doing the exact same things to other owners and tenants. I am a friendly, trusting and amicable person. I have tried in every way possible to give CRM and Stephanie Pena the benefit of the doubt and the opportunity to work with me on my concerns., but my efforts have simply continued to be ignored. I have now filed a Complaint with the Colorado Attorney General's Office who is very interested in investigating bad property management companies in Colorado right now. I have handed over my file to their office this morning and am assured they will investigate my complaint. Complaints are also now being drafted with DORA and the Better Business Bureau. All of which will require absolute and accurate accountability FINALLY from Complete Rental Management and it's owner Stephanie Pena.

I do not recommend this company. They are unresponsive in communication and unethical in their…read morepractices. My experience: 1) When I moved into a home managed by Complete Rental Management, the refrigerator was broken and there was no hot water in the house. This was due to the owner and company not having ensured that the house was move-in ready. 2) I had to call the city myself and arrange a time for an inspector to remove the lock that was placed on the gas. I had no hot water for more than a week. 3) The fridge was not replaced for two weeks, so I had to use a cooler during that time. That month's rent was not reduced in any way. 4) They were misleading about lawn work that was required, as well as a "pet deposit" that was later revealed to simply be a fee, and would not be returned. 5) Even though I have emailed several times and called, they have not shown any documentation (i.e., invoices, bills) to provide support for why they have chosen to keep half of my deposit. Furthermore, they have not refunded even the remaining portion of the deposit to me for still nearly 4 months after my lease has ended. Rental costs in Pueblo have skyrocketed in recent years, and CRM has taken advantage of this by acting in a predatory way towards an impoverished community that has neither the time, finances, or ability to fight back. Stay away from them.