Chuck and his team have been so easy to work with. This is the first time I have rented in 35 years. They made it so easy for me. Blance was so helpful wiith all of my questions. It was really nice meeting Chuck and going over everything with me. Thank you so much. read more

Terrible service. Always takes about a week for them to respond. Had a dishwasher broken the whole length of my rent and reached out once a week, never got fixed. Paid for professional cleaning and carpet cleaning before leaving and made sure it was much nicer than how they gave me it. Did all of this to only receive about $60 out of my $1000 deposit! DO NOT RENT FROM ECLIPSE! I would recommend Century is much more reliable and will help their tenants. read more

Editing to update my original review which appears below the line. Following my review, Chuck reached out to me. After that exchange I am bumping my review up 1 star. This is not because my experience was anything other than awful but because I believe changes are and continue to be made that may make things better for current and future tenants. I also realize in hindsight that I should have been a much louder and squeakier wheel and advocated more forcefully for myself while I was a tenant. I would still tread very cautiously but will temper wouldn't automatically discount all listings from Eclipse in Alamosa. I should have been clear that my issues were with the team there specifically. __________________________ Avoid this company at all costs. Absolutely do not sign a lease without carefully inspecting the property. read more

I love them! There website was extremely helpful. I could my dream 1 bedroom apt and I'm praying I get it.

Chuck and his team are super helpful and provide prompt service. Plenty of notice is given before maintenance appointments, very considerate

Thinking of renting a new place or hiring a property manager to manage your rental property? Go with the professionals at Eclipse Property Management, because they are knowledgeable, know all the top of the line vendors or tradespeople, and are equipped to handle every situation regardless of the circumstances. You will never have to worry about any issue and will feel at peace knowing they are on your side 24/7 ready to handle anything. As a renter, I got to meet the fabulous folks at Eclipse Property Management and they helped me find a rental that was available when I needed to move. I had the pleasure of working with Cindy and she made sure I knew all about the rental property and how to navigate the easy to use Eclipse Property Management website, which made it super convenient to pay rent online, schedule maintenance, or view documents like the lease. Cindy also made sure my rental felt like home and worked her magic to ensure I had a wonderful stay while I was there. THANK YOU CINDY!!! During my lease the team at Eclipse Property Management checked in with me after the initial move in and sent me welcome cards, which really made my rental feel like a home! They genuinely care about everyone renting with them and made me feel so valued as a human being, which blew me away, and made me beyond delighted I chose them to help me find a place to live. Everyone I had the pleasure of interacting with was so personable and helpful they made the legalities fun! They made the legalese easy to understand and always made sure I was aware of all the tools available to me if I needed to schedule maintenance, view my rental payments, or anything rental related. I have never worked with any property management team who was so professional and authentically caring as the entire team is at Eclipse Property Management. I've been a renter for decades, so I have experienced many different property managers, but none of them have provided such amazing service and care as Eclipse Property Management does! After I had been in my rental for awhile, things started to go wrong, but I didn't have time to notice, because Stephanie at Eclipse Property Management called me to let me know a vendor had been dispatched to fix the issue I was unaware of. When I did notice something, like a plumbing leak, Stephanie had a professional onsite within ten minutes or less to correct the problem. I am amazed at how quickly everything was resolved and delighted to say those issues never happened again, because Stephanie knows exactly who to call to fix things right the first time. THANK YOU STEPHANIE!!! Mayra, Kim, and Jedrick at Eclipse Property Management kept me up to date on everything from scheduled maintenance to all the rental related paperwork. They are friendly professionals who took the time to explain everything clearly and were so helpful during my entire lease, which made my stay so wonderful. I never met them in person, but they always treated me like their number one priority and were wonderful to interact with over the phone or via email. I am so grateful they were available to help me with whatever I needed and knew exactly what to do in any situation. They all helped make my stay stress free and provided the highest standards of care I have experienced from any property management company. Thank you so much Mayra, Kim, and Jedrick!!! As my lease term came to an end, I was contacted by many different caring professionals at Eclipse Property Management, and had a stress free move out, because they helped me with the entire process. Stephanie provided me with a list of vendors who were excellent to work with and exceeded all my expectations. Stephanie also scheduled my move out inspection with the utmost consideration for my schedule and as always made sure I was cared for during the entire process. I have never enjoyed such a stress free move out in my life and am so grateful I chose Eclipse Property Management as they are the best of the best. If you are a long term renter like me, definitely choose Eclipse Property Managment for all your rental needs, and you will enjoy your rental experience from start to finish. read more

that this place was newly renovated when I moved in October. The outside has trees growing up from under the house and the outside is cracking all around. Every drywall joint shows, every patch is visible, and the walls are littered with "fresh paint" spots. Front and back door are covered in black sticky stuff, and the outside is completely cracking. The floor has multiple gaps and is soft in many areas. I brought this up to management when I moved in and even created a work order. After 5 months, a work order, and having to follow up with management, management admitted that they closed the work order and never followed up. "We did have a work order in for it but it was closed and no follow up or new work order was created." Even after this I got this response I never received a follow up and no one came to check on the floor. The floor is now cracking and sinking where the soft spots are. When I was asked to renew I gave them the list from above and told them that there isn't even an exhaust fan or microwave in the kitchen. Trying to cook is terrible here and I didn't want to renew. They told me "I know the paint patches are not consistent and we do note that when the previous tenant moved out. Unfortunately, we consider that to be cosmetic and note that as pre-existing damages." They did say they would install a microwave with a fan in the empty space above the oven. I had to take hours off of work to meet with Altitude Appliances so they could come into my house and install the microwave. After the microwave was on my wall, I signed a renewal. They came back and immediately took it down and said management isn't approving the microwave, even after they ordered it and put it on my wall. When I reached out to management and told them I felt tricked into signing a contract with them, I was told "you can give notice to move out but it would be an early termination. There is a fee of one months rent and you are responsible for utilities and rent until it is rented." I feel screwed over and don't want anyone else to suffer in their home like this. Reading these reviews it seams like they make many mistakes. Some they'll admit, others they blame on vendors like they blamed Altitude Appliances for installing the microwave. Below is how they respond to their renters. "It sounds like the real issue is the plumber's schedule. I'll look into that and get you an update ASAP. Maybe we should hire a different plumber next time. " "Hi! We are so sorry to hear about this and would love more information. Typically, when one of our team goes on vacation someone else handles their work load." "Sara, I'm sorry to hear you don't like our process for handling security deposit returns. We make mistakes, so please submit a security deposit dispute form if you feel like we made a mistake with your account. Also, I've never returned a security deposit in exchange for a 5-star review, that's not how it works. Even if you change your review to a 5-star, it's not going to change how your security deposit is processed. I encourage you to test it out, ." "Regarding the security deposit return: It sounds like maybe my team made a mistake when processing your security deposit return because we don't charge tenants for the re-key, it should be charged to the owner. We are all humans so it's entirely possible we just made a mistake. When this happens, we have a process called a Security Deposit Dispute. You just submit a form and evidence that we messed up. We then meet and review it and if we did make a mistake, then we just fix it." read more

Our entire experience with Eclipse Property Management was fantastic! The rental application was easy to complete, the waiting process to see if we were approved took less than 24 hours!! (We submitted our application late Tuesday night and received an email Wednesday afternoon that we were approved) Their entire staff is very courteous, professional, helpful and easy to get a hold of either by phone or email. Thank you for great customer service and a stress free experience! read more

We made a massive move from Denver to Alamosa about 4 months ago. We stumbled upon Eclipse Property Management in a Google search and found some amazing houses in our price range. We rented the house site unseen and have been extremely happy with our decision. Chuck met us at the house on day 1 and told us about the house, the area, and even gave us some perks for being tenants. He was amazing. Their portal is easy to use, their maintenance requests get seen immediately and action takes place just as fast. They even call to make to sure that we were contacted by the vendor and that the appointment was taken care of. I have been impressed and will always give a glowing review! read more

Chuck and everyone at Eclipse Property Management are so easy to work with. I highly recommend them, you'll be so glad you chose to work with them. read more

I presently don't have the need for property management, but my present residence is getting too much to handle. I've reviewed several of Eclipse properties and if push comes to shove and I need to downsize I would use Eclipse Property Management to take care of my needs. I've known Chick and some of his staff for over 20 years the are all very professional representatives. Chuck Kelly and found him to be Honest, Trustworthy, and caring! He is willing to go the extra mile for his customers. I have relatives renting homes through Eclipse, and I surely wouldn't encourage them to do so with just any property management company. read more

My experience with Eclipses was amazing! The staff here is extremely helpful and pleasant to work with. Kim at the leasing office was diligent, friendly, and helpful in answering all my questions throughout the whole process. When it came time to move in, kim made the experience easy. I would recommend Eclipse for anyone who is looking to move to and rent in the valley. read more

I had one day to find a place to live before returning to Florida and we tried several rental companies in town but Eclipse had the most listings and were the most responsive to telephone calls. They handed us the keys to go look at several places that were vacant and a printed list of the places that were about to become available. The process was smooth, the application straight forward and the rental was exactly as promised. The check in at move in time was very easy and Chuck is a great guy. Keys were available and the house was clean and everything in working order. Very happy I decided to go with Eclipse! read more

Eclipse made me feel right at home after moving cross-country to CO. They are quick to respond and always helpful. Would highly recommend renting through them! read more