They did a great job setting up my WiFi. I highly recommend them in the eastern Carolina area. The…read moreemployees were in and out quickly and everything works great

Bobby was fantastic in setting up our business security cameras and solving wifi and internet…read moreconnectivity issues we'd been having. His review and advice for our needs was spot on - we couldn't be happier. Bobby always answers his phone (even in the woods!) or calls back right away. You can't go wrong with B & B Communications

Customer service needs to be better. One lady was being lazy and rude. But Anthony was really…read morehelpful.

This location is between Panera Bread and Carolina Ale House. This is a very busy shopping center…read morehowever it's located on a side with less traffic. We visited to trade in a iPhone for a basic flip phone for my mom who is a senior. Each store carries very limited stock of flip phones. Elmer was very kind. He greeted us and offered help after waiting for 20 minutes on a busy Saturday. He helped us understand pricing and the store manager helped provide appropriate recommendations. We activated the new phone and were out in less than an hour. Thank you to the team.

Unbelievably horrible. I switched from Spectrum to save a few bucks. Then had to pay $185 for…read moreinstall. then $55 per month for internet 10 Mbps promised. It worked great for about a month. Speed test always was above 4 Mbps which was fine and good enough. Now, it dips to POINT 3 (not even a third of 1 Mbps) for half the time, then... zips up to 7 for an hour or two.... then goes back to crawl. I have twice gone to chat, here in Emerald Isle NC, Yesterday and today. The first thing you get is a message that they will be with me soon saying 'Minimum wait time 30 minutes'. About 5 minutes later I get 'Minimum wait time 28 minutes'. Yesterday... I waited them out. I got a hello, I am Clark.... then my whole internet blipped and I lost my connection. grr. Well, I was still sorta ok with them, day after christmas etc. Today... the same thing "wait 30 min, 28 min 28 min 20 min, 25 min..." Finally I get a message saying "all techs busy, please try later".. but my text box was open so I re-re-re-re-described the problem.. Clark says: "So you are having trouble with a slow connection, I am happy to help with that" I waited two minutes. I said hi, I said what was wrong. I put in account... send... address.... send... name... send. I waited. then I got message that I have not responded so goodbye.... poof. I believe this will continue. I totally understand how they can get swamped.... sometimes. But they do not care AT ALL. I have never sued before. But this is total breach of contract. I am so angry with them I could spit nails. GO WITH SPECTRUM.... they probably don't really care either but..... the one time I did have an issue (and it was my fault) they were there within minutes. Yeah, they were $69 per month compared to $55, but their equipment must be better cuz the speed and consistent service was much better, One to ten scale, Century Link does not even rate a one.

This is the absolute worst customer service I've ever had I've had 3 different appointments which…read morethe've never show I have not had Internet service that I pay for since the 21st October and century link does not care and they want to put me on another schedule wait appointment which is ridiculous then I talk to the manager which did care about the care or treatment I gave received. Century Link... DON'T EVER GO WITH THEM!!!! Maybe now a Manager will listen to me.

Bottom line: Tech Works TV Mounting does not stand behind their "worry free guarantee" and "100%…read morecustomer satisfaction" per their website. Get a contract detailing liability for damages and take pictures of the state of your game consoles, soundbars, and TV prior to any work being done in your house. I do not recommend this company for TV mounting services. Tech Works TV Mounting does not operate in a professional manner. Full details below. I scheduled the appointment via phone a week prior to the install, and was quoted $560 for the mounting and cable management of a 77" LG C5 OLED TV. The appointment on 29 December 2025 was confirmed (requiring a "$50 deposit" which does not include the not-transparent charged credit card service fee), and the day of, Larry (the owner) reached out to confirm they would arrive at 1 PM. The owner and a worker arrived at 1:30 PM for the install. I had my TV, soundbar, and PS5 on a stand on top of an entertainment center in the general place I wanted the TV mounted, to give them an idea of where I would like it. Upon seeing the space for the mounting, they discussed that they did not bring the proper hardware for the job and had to depart to Lowe's to get more supplies. Half an hour later they returned with the required hardware. By that time, I had unplugged the TV, soundbar, and PS5 from all outlets and HDMI inputs, but they remained on the entertainment center along with the TV. They moved the TV to the floor (still held up by the stand) to begin measuring out and marking where to place the mount on the wall. After initial measurements and markings, the owner moved the $1,000 soundbar and precariously perched it on the arm of my couch--which I promptly moved to a flatter and more stable table. I then moved the PS5 off the entertainment center all the way to the corner of the room. I moved to the kitchen to work on my laptop as they continued work. Eventually I heard something get loudly knocked over. I asked what that was, and the owner said he knocked over the PS5, blaming his "size 13s". He apologized and said "I wouldn't blame you for seeing if it still works" or words to that effect. There was no superficial damage to the outside. The install continued otherwise without issue, and took about 45 minutes. After the install was completed I went to pay, and the owner--who I had booked the appointment with--asked how much I had been quoted when I made the appointment (how does he not have this written somewhere?). I told him $560 and that I had paid the $53.50 deposit. I paid the difference and asked for a receipt. The receipt I was emailed had no cost breakdown or even number on it, it was simply a screenshot of a GPS location where the transaction had occurred (attached to review). The owner then asked if there was anything else he could do and I said everything looked good. After they left, I noticed that the all of the dry wall dust from sawing out a square for the outlet box hardware was left on top of the mount, and palm prints were on the corners of the TV screen. I feel almost $600 is no small amount of money, and expected everything to be left in better condition--not requiring me to closely monitor and ask them to clean it all up for me. After playing my PS5, intermittent screen flickering was happening about every 20 minutes. A common issue when a PS5 has been knocked over is the HDMI input port being damaged or loosened internally. This is not something you can see from the outside. I took the PS5 to uBreakiFix in Wilmington (great company), and they confirmed that was the issue and swapped the HDMI port for $180. It works flawlessly now. I reached out to the Tech Works TV Mounting owner regarding the PS5 damage--which again, he verbally admitted to doing, to my face--saying it needed repair and would cost approximately $180. He asked which company I took it to and I sent him the link. Four days later when the repair was completed, I sent the receipt to him saying I would like him to cover the cost. The owner claimed to have filed an insurance claim through their insurance, who did not approve it because "I can't prove it was me that caused the issue to the PlayStation", and apologized for the inconvenience. He went on to say there is no way he can cover the cost of the PlayStation repair. Imagine if he had dropped my TV or soundbar, am I supposed to just eat the thousands of dollars they cost? How would I prove that he damaged them other than witnessing it? Would I get any sort of compensation for it? All this to say, I do not believe the "worry free guarantee" and "100% customer satisfaction" are legitimate. He admitted to me, man-to-man, that he knocked over my PS5 during the install and refuses to cover the repair cost. So now I am eating the $180 repair cost on top of the $560 TV install. I am not 100% satisfied with this transaction, and would never recommend this company. Spend your hard-earned money somewhere else.

They were punctual, affordable, and professional. They wouldn't accept anything less than their…read morebest work and were determined to provide me with the best service available. They even helped me assemble some furniture on their way out just to be helpful. I highly recommend them.

Manager gave me an attitude about returning product when their machine would not let me sign inread more

Zero stars. Charging $5 each month to pay a bill in full & on time. Said i can avoid this by paying…read morein person. I'm petty enough to do just that.