I went by that place and had him to cut a 4x8 plexiglass I needed right of way and he jumped rite on it didn't charge me much at all full of energy and great people! read more

The customer service has obviously declined. I contacted someone twice via phone call and text. They promised to get back to me for a simple mirror repair. I have not received a response yet. read more

Gause Glass Co took my $10,000 two years ago still no windows. I took them to Court and now have a lien on them. My Attorney just filed another action on them. I made complaint to IRS THAT STOLE MY MONEY AND FAILED TO PAY TAXES IN THE $10,000. Gause is a crook . read more

I reached out to Gause Glass because they were recommended to me to replace a broken window in my home. All was fine, there were a few delays because of the holidays and their suppliers but I wasn't in a rush. But when they came to actually insert the window, the job was awful. I immediately emailed them photos of the work and damage. They said they would fix it and sent someone out two days later but when they left, nothing was fixed. I'm extremely disappointed in the quality of work. I don't recommend using this business. read more

See all

Don't use this business. He took a check for deposit back in September and now won't return calls. Now # is restricted.

We stopped by the office and spoke with a very pleasant lady. The owners were not in so we gave her our contact information and requested that someone contact us to discuss shower glass but never heard back from them. read more

Gause Glass was recommended to me for window replacement. Chris and his girlfriend, Christine, came out to take measurements of my windows end of January. Chris took half of the payment as a deposit in January. They said it would be 6 - 8 weeks for window replacement. It is now June and I have no windows. Thier business phone is not operational, but the business is still open to take your money. I'm very disappointed in this company. I have asked for a refund and no reply. read more

Gause workers trespassed on clearly marked private property directly under security cameras. They had zero reason to be on our property since we are not Gause customers. Used a derogatory racial slang that was caught on camera footage. Not impressed with their behavior or language at all. read more

If I could leave a negative number I would. They came to measure windows on March 7, 2024. I hadn't heard back from them so called on the 15th. Mary said she would find out what was going on and call me back. Never heard back. I called back on the March 18, 19, 25, 27, 29. During all this she said the measurements were lost in the system. They scheduled to go back and remeasure. I haven't heard back. I'm DONE. read more

Gause Glass Company - Glass & Mirrors Near Me - Jacksonville, North Carolina

Great Company to do business with. Friendly employees, I've dealt with them for 12 years and never had a problem, I will definitely be doing business with them again, great competitive pricing and service. read more

Piss poo planning in terms of estimated time to repair a simple job and the actual time it took. Company planner stated a 1 hour turnaround to repair. Actual time to repair was 98 hours after a litany of excuses, eventually amounting to bullshitting me into my lie detector ringing like a fire alarm with a loose hammer. Do not trust this companies timing estimates. read more

Received great customer service and prompt appointment availability for my windshield replacement. I chose Gause based on their reviews and it was well worth it. Had my badly cracked windshield replaced quickly at a lower cost than anywhere else. They even put my stickers and EZ-pass on my new windshield without being asked. read more

We had new panes put in some windows that needed to be resealed due to moisture between the panes. Gause Glass sent out two guys for an estimate, and within two weeks, had my replacements installed. The windows look brand new, and unlike I was told by the major window installation companies, the entire window did not have to be replaced. In fact, it cost me less than a tenth of the price to fix one window, versus having it replaced by the window company. The installers were the same gentlemen that gave me my estimate and were fast, courteous and professional. I would highly recommend this company. read more

There are two women here by the name of Jennifer and 'Teen.' They are helpful and pretty much a delight to speak and interact with. This company is fast and they had my glass repaired in one single day. I was so blown away at the expediting that I gave them an extra ten. They also did a better job with the cabinet door that I brought there than the company did that I purchased the cabinet from. When it arrived it had a crack across the entire pane of glass. Crappy shipping : ) I spoke to one of my doctor's and mentioned Gause and he readily agreed they are the shit ( in a good way. ) Come here if you want nice people that truly care and want to help. They are understanding and take their job seriously. You can tell they take pride in what they do and really that is the litmus test. I was stoked and you will be as well. Peace, B5F read more

Replaced two large windows in a 3-panel patio slider. Came out and did measurements promptly. Glass custom ordered, and after inspecting, was installed. Job completed in less than 2 weeks start to finish. New windows are awesome! read more

Excellent business to work with. Had an urgent need to get some screens for our home and the easily had it done the same day. Price was also very reasonable! I highly recommend this company. read more

I had a glass shelf in my china hutch that was broken by movers in Georgia, so I brought part of the broken shelf with me on a trip to visit my Mom in Jacksonville. Gause Glass Company exceeded my expectations and got my shelf done in a few hours!! For a fraction of the cost I was quoted in Georgia. I would recommend them to anyone that needed glass of any kind!! read more

I ordered 1 window glass in October. Had numerous calls when I was not available from men's cells numbers. When I called one literally chewed me out for calling him on it. It is now the first of May and I have not heard from them. I keep calling and get no response. read more

Need class cut for a few tabletops. I called late in the afternoon and they had them ready the next day. They turned out great and they were fairly priced. read more

Came out to do up an estimate for some windows last week and we are still waiting, even after sending an email and calling the office. Was told we would receive a call back and nothing, guess it's time to take our business elsewhere. read more

Amazing staff and workmanship. They replaced the shattered glass on our french doors after a break-in. They went above and beyond to fix the door that day. They provide free estimates and were less expensive than purchasing products at a home store and doing the work yourself. Definitely recommend. read more