Certified Carpet &amp; Tile Care

I called on a Monday for some carpet repairs since the other local carpet place kept saying they…read morewere going to schedule but never did. This company came out the next day and knocked it out. Very courteous and attention to detail.

Since Niki refuses to respond directly and would rather discuss via public forum:…read more 1. It does not matter who your 'direct' client is. Does a waitress ignore everyone at the table except for the one person paying? Does a claims adjuster ignore the passengers involved in an auto collision because they do not own the vehicle? No. It is a matter of customer service, and ignoring everyone outside of the party paying is clearly poor customer service. 2. Update* for this portion - the installer came back and resolved the issues. 3. Constantly asking my mother to have my review taken down not only does not make sense (ma'am, I am a 28 year old adult. I do not answer to my mother.) but it is extremely belittling and condescending. If you would like the honest reviews taken down, I suggest correcting the situation and then asking nicely. 4. I have requested the contact information for your corporate office and have once again been fully ignored. 5. The issue was not the shipping - it was the expectations you have set - you stated via text message it would take 2 days for shipping. When the carpet did not arrive in 2 days, you blamed it on the carpet being placed on a 'slow truck'. Then via phone stated you told us 3-5 days for shipping - which you did not. Additionally, the installer was not ill - he was overworked. You had him plan to complete a job on Thursday, which was already a job that should take 2 days but you told us would be done in 1 so you pushed him to complete it in 1 (which is why he had to work late to complete it in one - yet another unreasonable expectation you set). Upon the carpet's arrival you decided to try to play the hero and push the installer to do the job a day early on Wednesday even though he had a job late in the evening the day prior that ran into early Wednesday morning. Even after the installer stated very clearly in an email which you forwarded to us that he could not complete the job on Wednesday, you continued to say you would try to get him out on Wednesday. Let the man rest and do the job on Thursday as originally planned. The inconsistency between the expectations you set and the actual result is the issue, particularly because you were fully aware the expectations you were setting were entirely unlikely if not outright impossible. 6. Coming into a customer's home and verbally attacking them unprovoked (twice) is obviously bad business. This requires no further explanation. Also, note the slew of sudden 5 star reviews from obviously fake accounts - did you take the time to do this yourself or did you pay someone else to? The ONE thing I can say about this company that has went well - I appreciate Niki not showing up at my home again as she made me feel extremely unsafe and concerned for me, my family, and our property's wellbeing.

Carpet One Floor & Home

4.4

(12 reviews)

Business forgot about two of our scheduled appointments on different days without any type of…read moreresponse.

I can't even begin to describe how positive my experience here was, but let me try :)…read more First off I had a very last minute request and they were able to quote me and install the very next day. It's like the carpet angels were singing to me from above. Very professional and my carpet looks awesome for a fantastic price. If you have any hesitations whatsoever about coming here, throw them out the window. You will not be disappointed, the only disappointment is you not at home with beautiful new floors because your comparing places on yelp. :) Thank you guys, my floors look awesome!

AHP Pressure Washing and Handyman services

Quick to respond, fast service. Project completed perfectly. He also changed my kitchen sink and…read moregarbage disposal and I love it now!

Lewis is a true craftsman. He always goes above and beyond my expectations with the several fairly…read morelarge jobs I've hired him to do. His honesty, integrity, and character is above reproach.

LL Flooring - Panama City

Employees were very helpful. Gave solid advice and recommendations. Had everything in stock. I…read morepurchased materials and had it loaded in less than 30 minutes.

They are great! We had 2 bedrooms tiled and the whole process was pretty easy and the staff are…read moreawesome to work with. April is the best!

Panama City Tile Contractor

1.0

watch out this Guy does not do tile work himself he just has subs he sends…read more you may want to check for insurance too first he said he would have two guys on my 3 day project I pay half deposit and set start date for roughly 45 sq floor and 100sq wall they missed start date then he sends one guy the 20 year pro that would work for about two hours and leave. Dragging out the job beyond 3 days also left my house and back yard full of tile tools and Tile mud tile Scraps day four still not completed but they wanted the balance of $1,300.00 and assured me job was to be completed Friday end of day . So I trusted them and paid to my surprise the Owner left the sub works for about 30 min and also leaves said he's gonna get lunch and DID NOT return Sub was no call no show Friday we called and was informed he was sick so no completion = Our only bathroom would be closed for a min of 4 more days I fired them from job and had to clean up tools heavy saws and I was forced to hire another contractor to finish.at a cost of 1.200.00 the owner specked /quoted me leveling and waterproofing but the 20 year expert didn't perform the work to spec I informed the owner he promised to refund $400.00 never sent refund called me an ass for expecting them to perform as agreed now I'm dealing with a moisture issues. so my advice if your supplying all materials DO NOT PAY any money until job completion.

From the owner: We are a clean-cut, professional tile company with over 20 years of experience in the tile…read moreindustry. We specialize in high-quality tile installation and bathroom remodeling, always treating your home and property with the utmost care and respect. Born and raised in Panama City, we understand the unique needs of local homeowners and bring that hometown integrity to every job. Our skilled crews are professional, courteous, and committed to excellence. We don't just install tile — we protect your home and earn your trust.

Groutsmith of NW Florida

Quick response. My shower floor needs to shine again its dull. 5 yrs old. Getting my home ready for…read moresale.

I hired GroutSmith to replace old, black grout around my kitchen sink and bathroom sinks. For an…read moreincredibly reasonable price they did this as well as sealing all of my countertops. True professionals and I will hire them again when needed.

Hiller Plumbing Heating Cooling & Electrical

4.6

(11 reviews)

I really enjoyed their techs, professional but friendly and willing to talk out what is going on…read morewithout making you feel like an idiot because you are not a repairman. Thanks Jason.

Replaced leaking water heater in one day. Second time we have used them and could not be happier…read more Honest company and wonderful technicians.

Westside’s Complete Home Services

3.9

(7 reviews)

We had Westside Complete Home Service work on our glamping tents, and we are beyond impressed with…read morethe results! From the very beginning, they were professional, dependable, and extremely easy to work with. They understood exactly what we needed and made sure everything was done with care and precision. Working on glamping tents requires attention to detail and a good understanding of both structure and durability, and they absolutely delivered. The finished product looks amazing, feels secure, and was completed in a timely manner. Their craftsmanship and work ethic truly stand out. It's hard to find a company you can fully trust, but Westside Complete Home Service exceeded our expectations. We highly recommend them and will definitely be using them again for future projects!

Service was completed, but the technician arrived late, was visibly irritated. and left trash…read morebehind. Not a good experience

Dust to Glam Cleaning Service

I recently purchased a new home and wanted a deep cleaning before my moved in date. Dust2glam was…read moreable to come with in the time limit needed before moving into my new home. Her team took their time and was very thorough. I will be using them again and will recommend this company for your cleaning needs.

I am so pleased not only with the service provided but especially the special care served to help…read moremy son who has been in terrible back pain since the hurricane in Panama City. He has great difficulty walking even short distances. His home has been in disarray ever since while contractors are trying to make it livable. Priscilla understood I had no idea what conditions she should expect since I live in Virginia and ordered online. She first did an assessment, then went in and cleaned his bedroom, kitchen and bathroom spaces plus placed things within reach so he didn't have to walk so far and also did his laundry. Although her services were only needed for a short time, she performed as if working for a corporate account. I cannot give her enough kudos. Thank you from the bottom of my heart. My son speaks nothing but words of great appreciation for you.

RonLo Property Solutions

The man is thorough, I'll say that. The initial clean was quite extensive and long. He has since…read moredeveloped a system that works and he is out in shorter time. He takes direction well and keeps improving. He was negotiable on price which I felt was fair. He has a nice demeanor and is pleasant to have in the home.

From the owner: Why Choose RonLo Property Solutions? Reliable &…read moreProfessional: Punctual, thorough, and dedicated to quality. Versatile Services: A one-stop solution for cleaning and general repairs. Customer Focused: we listen to your needs and tailor our services accordingly. when it comes to maintaining your home or business, RonLo offers a top-tier cleaning and handyman services design to meet all your needs with professionalism and care. With a commitment to quality and customer satisfaction, RonLo ensures every project is competed to the highest standard

The Sparkle Method

Blake and his team are top tier. They are extremely thorough and seems no job is too big.read more

From the owner: Why Choose The Sparkle Method, LLC? When you choose The…read moreSparkle Method, LLC, you're not just hiring another cleaning service — you're choosing a team that brings passion, precision, and professionalism into every single space. Here’s what sets us apart: Luxury-Level Attention to Detail We clean the areas most companies overlook — baseboards, window tracks, inside drawers, and behind appliances. Every service is done with care and intention. We Organize, Too From closets to garages, we go beyond cleaning by helping you declutter and organize, creating systems that actually make sense for your lifestyle. Pet- & Family-Safe Products We use eco-friendly, non-toxic products that are safe for children and pets — without compromising on results. Trusted Two-Person Teams Our trained, reliable team arrives with all supplies and equipment, ready to deliver results efficiently and respectfully. Locally Owned, Personally Invested We’re proud to serve the Florida Panhandle with heart. Every home we touch is treated like it’s our own. That Signature Sparkle It’s not clean until it Sparkles. We don’t just leave your home tidy — we leave it transformed.

Sight to See Cleaning

Charity is fantastic! She did a wonderful job. My place was a disaster due to being at work…read moreconstantly, with never time to clean. I found and hired her to help out, and couldn't believe how thorough she was. It was almost like had just moved in again! And, the price was right. Highly recommended. You won't be disappointed! Will be using her service regularly, now. Thanks again!

From the owner: About Charity – Owner of Sight to See Cleaning Hi, I’m…read moreCharity — founder of Sight to See Cleaning and a proud lifelong resident of Bay County. With over 15 years of hands-on cleaning experience and deep roots in this community, I’ve built a reputation for delivering spotless results with a personal touch. As a single mom and former property manager, I understand how important it is to keep a home not just clean, but truly cared for. I launched this business to provide reliable, top-quality cleaning services that my neighbors can count on — from routine weekly cleanings to last-minute move-outs. I specialize in: Residential cleanings (weekly, biweekly, deep cleans) Move-in/move-out and vacation property cleanings Eco-friendly cleaning options upon request Last-minute bookings when availability allows I’m fully insured, offer references from repeat clients, and approach every job with integrity, flexibility, and great attention to detail. No job is too big or too small — I go above and beyond to make your space shine. If you’re looking for dependable, affordable, and professional cleaning with a local touch, I’d love to earn your trust. Let’s get your home sparkling!

Swiffer Sister's

Swiffer Sister's saved the day with a cleaning we needed performed for guests on short notice…read more Really appreciated how professional and willing to help us they were. Will definitely use again in the future and would recommend S. Sisters to other owners.

From the owner: We offer light cleaning to a deep clean and everything in between. We are sisters who work hard at…read morewhat we do and making our clients happy.

Tunnel Rat Drain Cleaning & Plumbing

I called Robert and he came immediately to repair actually disconnect my water line from fridge to…read moresink. Thank you for your prompt response.

From the owner: 24-7 Emergency services for all your plumbing needs. Same day service available, call us today. We…read moreconnect with people not just pipes.

Foy's Plumbing

This man has been my "go to" plumbing guy for 20 years. The man knows his job and always shows up…read morewhen he says he will. Plus he's a great guy!!

Jimmy's Home and Lawn maintenance