Please take a few seconds to go over this valuable information. By law, you have the right to select where your motor vehicle is repaired and the parts used for repairs. However, an insurance company is not required to pay more than a reasonable amount for such repairs and parts. Your rights concerning motor vehicle repairs are explained in the insurance code, article 5.07-1, a copy of which will be mailed to you within 15 business days on request. Section 5.501 Know your rights... Know these facts 1. By law, you may have your car towed to and repaired at any repair facility you choose. 2. Only one estimate is required to determine the amount of damage. 3. Check with your agent to determine if a rental car is available under your policy. 4. Make sure that the insurance company pays for all covered repairs. 5. Choose a repair shop carefully. Your future safety depends on quality workmanship today. Choose a body shop carefully. Ask as many questions you have, until you are comfortable with the body shop. Call your insurance company and tell them where you would like to have your vehicle repaired. Don't be manipulated by insurance companies' word tracks. Some insurance companies make you feel that they have your best interest in mind. When in reality they are just managing their bottom line. The reason some insurance companies use carefully crafted word tracks is that the state does not allow insurance companies to "direct", "steer" or "refer" customers to a particular shop (or they are not supposed to), so they have come up with the following word tracks to intimidate the customer into thinking they have to do what the insurance company says. The Un-Truths These are common phrases used by some Insurance Companies when you select a shop that is not on their "List", and what our response is. 1. "They are not one of our network shops and they are not on our list, we can't guarantee the repairs" All reputable Body Shops offer lifetime Warranty/Guarantee as long as you own the vehicle. 2. "If you use them, we can't get an adjuster out for several days, if you take it to our network shop we will have someone start on it right away". This is just another ploy to steer you, most insurance companies are required to send adjusters out within 24 to 48 hours. If you are the claimant or have rental coverage on your own policy, they are required to pay for your rental expenses in the interim. 3. "If you use that shop you will have to pay for your rental out of pocket" This is not true, but some insurance companies will try to force you into a rental reimbursement, which means they will either try to get you to pay with a credit card and then reimburse you, or offer to send check for x amount of rental days(which you should promptly refuse to do) . Most companies have direct bill agreements with rental companies, but they do not always disclose that. Always remember as a claimant against a company, that you also have specific rights that a policyholder may not have. 4. "If they charge more than the prevailing rate, you will have to pay the difference in repair cost" All reputable Body shops are fully aware of prevailing rates and rarely is there an issue. 5. "Claims take longer to settle if you use them" Only on rare occasions. The only thing that takes longer is they are sometimes slow to respond and they do not pay as quickly as they pay their preferred providers. These are just a few of the word tracks used to manipulate the customer into using a specific repair facility. Be careful it's your vehicle, your investment; you have the right to make the choice on who repairs your vehicle. read more

I needed a large repair for a huge gouge in my back bumper. I was nervous because it was a new model and was worried about them finding the right replacement. The car was ready in a few days and looked brand new! They even cleaned the car inside and out. I had gone to other collision repair centers and they said I had to make an appointment for them to even give me an estimate. I drove right up to this place and they gave me a quote in 15 minutes. Would definitely recommend! read more

My 2012 F150's driver's side door was smashed in and Stan Medina and crew got a replacement installed and painted to an exact match. Stan was very helpful with insurance information; got the job done within a week (took a couple of days to receive the replacement door). When I picked up the truck, it looked brand-spanking new; detailed inside and out. Great work at a very fair price. read more

This place delivers on their word. My vehicle was done right, they got all the details handled with the insurance company and had great open communication. They have all the up to date information on what is needed for repairs and a very clean work environment. I was referred to them by a business partner and also check the website and google maps. Thanks again. Mike,Stan,Elaine read more

Just picked up my car. I must say that the service was great! They did a phenomenal job, I would have never known my car had been damaged. The owner was honest and sincere and it was obvious that he never had a hidden agenda like other places and business owners tend to have. I highly recommend this place for any and all of your bodywork needs. read more

Stan at Certified is your go to guy for accidents and insurance repairs. He tells the adjustor what needs to be done for the repair is done right. I was so impressed with the professionalism and customer service that I came back for a paint job. I highly recommend anyone call Certified Collision Works first. read more

Awesome service from start to finish ! Went to three other shops for estimate and was taken back by the confusing estimate and lack of communication. Certified was the most welcoming and transparent shop I visited. read more

Wow! They really did s great job on our RV. It was "new to us" and really needed some TLC and a face lift. Certified Collision works did a great job at reviving the look of our RV. Happy with their work for sure. read more

what a great job on my car after a little fender bender. when it came to my insurance they really really helped me out showing me how to file my claim so I didn't have to worry. read more

Great quality work from Stan and his team at certified, definitely reccomend them for all your autobody needs.

Great work and professional staff. Highly recommend Certified Collision Works!