**READ BEFORE HIRING** On the afternoon of May 26th, we had a main plumbing drain backup, and made…read morean emergency call to Harb based on location and reviews. We completely understood the situation and what it could have turned into. Before arrival we were told the cost and possiblities of the repair. After about 15 minutes, the initial clog was cleared and drainage flow was restored, we tested this with flushed toilets and taps running. We assumed that the problem was solved, and we would obviously monitor over the next few days. On June 5th (10days later) our drain line backed up again, luckily after some research and understanding of the potential issues, this time I chose to run to HD and rent their auger, and drain camera for a fraction of the price. After running the auger for roughly 10 to 20 minutes, I was able to pull back and completely clear our entire pipe of roughly 5lbs of roots. After running the camera, I was able to confirm the entire length of the drain was clear of debris. For the cost of the repair (yes it was after 5 on a Friday), we expected that the entire drainage line would have been auguerd, but clearly from what I removed from the drain that was not the case. The company also charges extra to run the camera down after to inspect, but also did not have one available to do so, and as of today (June 6th) still does not have one available. Knowing what I know now, they seem to be a renovation, new installation company and NOT a repair, troubleshoot or emergency call company. It's really to bad that even after a follow up call, there was no apology or partial refund on the service. If I asked a carpenter to hang a cabinet on the wall, basic service expectations would require him to find a stud and/or anchor it to prevent it from falling down, not just hang it and hope it holds. What Harb did was essentially unfinished, yes the drainage flowed, but there was still a lingering problem, which could have been fixed and removed if the entire length of the pipe was augered, understand your issue and be prepared to follow up and possibly have to fix it yourself.

From the owner: Since 1974 our Plumbers specialize in residential plumbing, commercial plumbing, Emergency…read morePlumbing, sink unclogging, clogged toilet, sump pump repair & replacement, frozen and burst pipes replacement, sewer backups, fixing clogged, leaky drains, Leaking Pipes, water softener, Snake and Augers, Drain Cleaning, Sewer Line Repair, Stack Clearing, Tank Installations & Plumbing Fixture Installations.

Jared is prompt, reliable and trustworthy. We so appreciated his service on time and as per quoted…read more. You are our plumber of choice.Thx Jared.

Jared of Oneplumb came highly recommended and rightly so. He was able to come within 24 hours;…read morequoted much less than other companies and charged exactly that; solved our problem and answered all our questions about maintaining our pipes.

My review of this company is based on customer service and reliable honest ethics …read more Having had a prior installer not properly install the gas line which made putting a new gas insert in without some complications , Ryan replaced the parts and his crew repaired and did an excellent job at making things correct . I would recommend this company to anyone wanting efficient , honest and timely service . Thank you very much. I would tell the neighbours about you but they already have had you put fireplaces in and are so happy with your service and product

Atrocious service. Technician that showed up had no knowledge of the system despite they installed…read moreit 11 years ago. Tech was a gas fitter, and not used to electrical systems. Problem was straight forward breaker burn out. Had none on hand. Struggled to find out if main office had one. They brought wrong part. Had to drive to Mississauga for the part. One hour job took four, and cost twice to three times what it should have cost. Will hire another company next time even though this one installed furnace. Not under warranty anymore anyway. Company incompetent.

I'm beyond frustrated with Reliance Home Comfort. My AC broke Tuesday (July 15/25) and I scheduled…read moreservice Wed (July 16) specifying that my friend would be home Friday (July 18) between 1-5pm, and I even left his direct contact number. Instead, the tech showed up at 2pm, rang the doorbell once, waited 2 seconds, and left. No knock, no call; even though Tim was the only person available. That doorbell is linked to my phone (which I had on me at work), so no notification reached him. Within 20 minutes, I called Reliance; was promised someone else would come before 5. Nothing. By 6pm, I was told they don't know when a technician can actually come. I've been shuffled between reps, no one takes responsibility, and I've now wasted a full day and had to cancel plans. I placed my pets in someone else's care for their comfort since Wednesday and now I still can't bring them home. As well I've been in quite a bit of discomfort in a sweltering house. Reliance failed spectacularly in communication, execution, and accountability. If you rely on their service to keep your home functional and comfortable, beware your time and comfort mean absolutely nothing to them.

Completely rigid and unhelpful. I am stuck with a five year contract for three google nest smoke…read moredetectors and they will not budge. I am a ten year customer with multiple appliances and the best they will do is have the google garbage checked and reinstalled. I want the damn things gone. I can not wait unit my other units contracts expire and I can have them pulled out. DO NOT use Google nest products, and do not use Reliance. Total garbage product and customer service.

Nick did an amazing job running a gas line for my bbq. He provided a quote quickly, did a phone…read moreconsultation and answered a bunch of my questions over email. He did a very clean install, ensured it was hooked up safely and did a check of my water heater as well. He checked the meter and painted the rusted piping from the gas company. He was in and out with his assistant and was extremely friendly. I highly recommend him for all your gas needs!

Warning: Do not hire this firm. Four years ago, the owner of this firm installed a gas stove in my…read morehome. He charged me over $1,100. This week, another technician who repaired the stove pointed out that a plate was not covering the electrical wiring behind the stove's kick plate. So, for four years, my family and I were using a GAS stove with exposed wiring just behind the kick plate. The owner came by today with a "colleague" to "investigate." His colleague admitted that a plate should cover the exposed wiring. Rather than admit this grievous oversight, the owner offered up this absurd explanation: Someone else removed the plate in the four years since the original installation. No one removed the plate. No one. Why would anyone do that? He also claims that he installed a shut off valve. I have asked the TSSA to launch an investigation. Save yourself the risk and trouble my family has unknowingly endured for four years. I urge you to choose another contractor. The owner will no doubt respond to this warning with denials and accusations. You can believe him if you want to but, if you do, you will regret it.