We needed a water heater replaced in our rental home but were not in town to find someone. We…read morefound Michael on Yelp and he was available and willing to go to the site on a Saturday. After purchasing the water heater and having it delivered, we arranged for him to install the next day. According to the tenant, he arrived, got right to work and they had great hot water by the evening. Would definitely call him again.

From the owner: Reliable honest opinions broken down in simple terms so anyone can understand their equipment.read more

I needed a toilet replacement and bidet seat install at my condo and Weston Plumbing And Mechanical…read moreServices responded quickly with a very reasonable quote. Misho was quick to respond to any questions I had before the service appointment. He arrived within the scheduled 1h timeframe, and gave advanced notice of exact arrival ETA before he left the service call before mine. He kept me very well updated so I knew exactly when he'll arrive at my door. When he arrived he was extremely courteous and went to work immediately. He had another person with him that was learning the trade. They worked quietly and didn't disturb me while I had a meeting. The toilet replacement was done perfectly, they discovered my previous toilet was leaking which rusted the fixtures and they addressed it. The bidet seat was installed well with everything hooked up. They went the extra mile by using their own wax ring/mounting hardware that were better than the ones that came with the toilet. They tidied up the hoses and tucked everything away so it looks professional, caulked around the base of the toilet, and even adjusted the fill level of the water tank. The work area was cleaned after they were done. The old toilet was put into a box and onto my hand truck along with all of the garbage packed into a bag since I offered to dispose of the toilet/garbage myself. Misho was very nice and went through everything he did, plus making sure that I knew bidet seats were structurally weaker than a normal toilet seat. I'm personally going with Weston Plumbing and Mechanical Services for any future plumbing needs, I highly recommend them.

My showers had cool water and Misho responded to my request with a very reasonable quote. He then…read morespoke with me and texted me to determine what replacement cartridge parts I needed. He came to my house after the parts arrived, and found out the handles needed to be replaced as well. He then contacted his friend to locate the parts and had to come back again. He did not charge us for the first visit at all. When new parts arrived, he came back the same day and replaced the cartridges and handles. The old parts were worn out and he had to do a lot of work to cut them off. In the end he only charged me the original quote even when he had to make two visits and had to do a lot of work in doing the replacement. Misho was professional, polite, personable and trustworthy. I was very pleased with his service. I highly recommend him for plumbing work.

I'm beyond frustrated with Reliance Home Comfort. My AC broke Tuesday (July 15/25) and I scheduled…read moreservice Wed (July 16) specifying that my friend would be home Friday (July 18) between 1-5pm, and I even left his direct contact number. Instead, the tech showed up at 2pm, rang the doorbell once, waited 2 seconds, and left. No knock, no call; even though Tim was the only person available. That doorbell is linked to my phone (which I had on me at work), so no notification reached him. Within 20 minutes, I called Reliance; was promised someone else would come before 5. Nothing. By 6pm, I was told they don't know when a technician can actually come. I've been shuffled between reps, no one takes responsibility, and I've now wasted a full day and had to cancel plans. I placed my pets in someone else's care for their comfort since Wednesday and now I still can't bring them home. As well I've been in quite a bit of discomfort in a sweltering house. Reliance failed spectacularly in communication, execution, and accountability. If you rely on their service to keep your home functional and comfortable, beware your time and comfort mean absolutely nothing to them.

Completely rigid and unhelpful. I am stuck with a five year contract for three google nest smoke…read moredetectors and they will not budge. I am a ten year customer with multiple appliances and the best they will do is have the google garbage checked and reinstalled. I want the damn things gone. I can not wait unit my other units contracts expire and I can have them pulled out. DO NOT use Google nest products, and do not use Reliance. Total garbage product and customer service.

I totally feel ripped off simple tub leak quoted a 1000.00 to fix for 60 dollar partread more

Contacted this company because we didn't have hot water and they said two weeks before they could…read morecome take a look. Lol Contacted another company yesterday and they are coming out to take a look today. If you are too busy just say so. Stear clear.

Highly recommend using Shipton's. Everyone we dealt with in service and sales were polite,…read moreprofessional and helpful. When we needed a call-back after the installation, they were there and quickly resolved the issue, which was our need for education and no fault of the equipment or installation.

This morning Stephen and Helio were here for my annual furnace maintenance inspection. Both…read moretechnicians were polite, knowledgeable and very efficient. They inspected the furnace and went over all their findings thoroughly. Excellent service . Have been a customer of Shiptons for over 40 years. 5 star rating. Always dependable and experts in their line of business. Thank you for your service.

We also financed our tank-less water heater from Boonstra in 2021. We wanted to buy it out. The fee…read moreand the amount to be paid (if bought out) was on the contract. Yet when we called we were told that we would be charged a much higher price to buy it out. The salesmen was a con man, he provided misleading information. If you choose to deal with Boonstra carefully examine the contract for all clauses related to the buyout. And if the salesmen tells you differently have him write it down with his signature.

This review also posted on Google…read more Buyer beware! This experience is with who I presumed was a technician but turned out to be a salesman. I called to have my ducts cleaned and then to have a free inspection of my home for air quality. The "technician" did not do an inspection but asked about my furnace, age etc. He came to the conclusion that it would be best to replace my furnace as soon as possible because of age, 16 years, to avoid a breakdown (which admittedly is possible). Then we could start talking about air quality. He started quoting me these exorbitant prices for furnaces (no A/C included), anywhere from $12,000 to $15,000 stating furnace prices have gone way up. He kept calling back for a few weeks before the scheduled duct cleaning even when I told him I am going to hold off purchasing one for now since we have an Enercare maintenance/repair plan and don't want to go into debt. His offer was a "deal" of around $11,800 for a $15,000 furnace. I investigated furnace prices and found out that the price of a furnace for my home came to about $5000 to $6000! I finally cancelled the duct cleaning out of frustration and feeling deceived. I thought calling a local company that has been established here for a long time with many positive reviews would be a good idea. Rather, it seemed that the salesman was likely deceitful and out to make $$$, trying to take advantage of a couple of older folks who he thought probably would not investigate what he was up to. Deplorable conduct and I will never use Boonstra to install a furnace in this house. I really wonder if Boonstra has inflated their Google review numbers using hired reviewers. I am very disappointed by this experience and I am going to update this review for a period of time so that it comes up first in the sort as the latest review allowing others to see it right away and they are not taken advantage of. Update April 2nd - I called Boonstra to inform them of my name, address, and the date, March 30th, that the duct cleaning was scheduled for and cancelled plus gave them the name of the salesman who came over. If I remember correctly it was Sean. The response by management of "they couldn't find me in their system" is obviously a fabrication to deflect the seriousness of this negative review. It is identical to how they responded to some other reviewers who have had negative experiences. A standard answer and shameful.

I called Birnie Plumbing in Nov.2025 they offered no charge to come out. I had a problem with my…read moretoilet running . I had turned off the water to the toilet at the emergency shut off. Charlie came and gave a quote as to how much it would cost minor tank repair $513 saved $91 emergency shut of valve $478 saved $84 total $906 that would be over a $1,000 for minor repairs. You could buy two toilets and have them installed for that. I will never call them again. Got a new toilet handle and a bidet removed for the price of a visit $85.00 from another plumbing company. Marilyn Hatton

Do not trust this company. You book an appointment a week in advance, for the "afternoon", so you…read moreleave work to get home at 1 and wait, They call at 3:35 to say they can't come. I told I had to leave work for this. Time off is not easy to get. This is completely unprofessional and unacceptable. Then they call back and say they'll be here by 5. He comes and says they can't do this kind of job. I asked-why was I told you could? "I have no idea". Then, he says if they come, it'll cost $6k, but can't justify the number whatsoever. I will not be using their services nor recommending them to anyone. Horrible experience. Don't waste your time. I've had much better experience with other companies like Archie Horn & Sons. I'll be calling them!

Service call 5/12/20 to install a new Insinkerator and needed to redo the ABS pluming to fit. I…read morehad 2 estimates one was for $625 to $650 the second was for $450. Harb did the job and cleaned up after the job was completed, which took about an hour, and total cost with taxes less than $300. Harb is the ONLY plumber for our family from this point forward.

From the owner: For 50 years, Sam Harb & Family Plumbing has been your complete plumbing service specializing in…read morerepair burst pipes, drain cleaning, electric hot water tank, gas hot water tank, sump and sewer pump, deep well and shallow well pump, garbage carburetor, circulating pumps and more. We renovate complete kitchens and bathrooms with custom design concepts. Our design and renovation service knows no boundaries which is why we are the award winning Plumber and Kitchen and Bathroom renovator in the Burlington, Oakville, and Milton areas.

Cervol Home Services were wonderful from start to finish! When I originally called I was looking…read morefor duct and furnace cleaning for the house I had just bought. I was so impressed with Liz's helpful and understanding demeanour that I called when a I found out that the AC in the house didn't work! Liz arranged for Mario to come out and Mario fixed the AC problem quickly, professionally, and at a fair and reasonable rate! I whole heartedly endorse Cervol Home Services and I will be using them again when needed!

From the owner: Commercial & Residential Heating and Air Conditioning Repair Service & Installation, Furnaces, Air…read moreConditioners, Custom Ductwork & Design, Gas Lines, Pool Heaters, Fireplaces, Boilers, Water Tanks, Tankless Water Heaters, Steam & Flow-Through Humidifiers, Hepa Units, Electronic Air Cleaners, Thermostats, HRV units, Filters and more