Stylist was friendly, asked many questions as it was a first time appointment. Gave me just the cut…read moreI wanted. Will be back.

I was vacationing in Parksville (from Vancouver) and decided to take some time out and have my hair…read morecoloured. I found Urban Edge Hair Group online, and was booked in with Jamie. I really liked this salon! Lots of great products to look at and learn about, and the staff were all very nice. My stylist, Jamie, while relatively new to hair dressing but was confident and very knowledgeable about product and options.She listened to my vision of 'better hair' and then offered a several options to make it better now, and get me closer to what I was envisioning with the next colouring. She suggested a few foils on top (which were done perfectly I must say), and a lighter overall colour (which has never been suggested before) and I must say that I came out of the salon with hair that looked absolutely gorgeous! I also enjoyed the time I spent with the lovely Jamie, which is an important component of the hair experience! I highly recommend Urban Edge and Jamie! You won't be disappointed!

My stylist was Katie and both Katie and Paige instantly made me feel welcomed. We talked about…read morewhat I wanted and how it would look on me and then fun began. Since having gone to The Head Shed I've had a lot of compliments on how well the haircut suited me. Well done Katie.

service was ok, I've been there twice with 2 different hair dressers. the first lady did a great…read morejob and was very nice. the second lady was nice as well, but asked me what was wrong with my hair and why it "felt like that." I told her I was using conditioner my hair didnt agree with but she said that xouldnt be it and insisted it was something I did. anyways, the cuts were good though.

Alanna is amazing. I have thin short hair and she gives me the best hair cut I've ever had. I'm…read morealso very happy with my high/low lights. and having her wash my hair is a spa treatment.,

Alanna is very thorough and does a great job on my hair every time. I'm never disappointed. I…read morehighly recommend her.

This salon was recommended to me from my former hair stylist in Edmonton who I hold in high esteem…read more I have gone to Carrie several times now and am very happy with her service. She has given me two great hair cuts now and I am looking forward to the next. She listens carefully to what you want and executes your needs well. The salon is larger than I expected. There are at least 4 stylists who are all very friendly and seem to equally great work. The boutique part is a small collection of clothing and accessories that are actually quite nice and would be something I would weave if I needed more clothing. They are a little on the smaller side and not too many large sizes. One can get an appoinment quite easily and often on the same day which is nice if you are visiting and in need of a professional to do your hair. Give it a try! I am sure you'll like it.

Great place to go. Everyone one is awesome. Diane is the best, genuinely cares and always has a…read moresmile. We always leave feeling pamperd and happy with our hair cuts. Couldn't rave enough about her and this salon.

I was wanting to get a good hair cut and a style as I had not had a haircut for quite a long time…read more With my moving to this new area, I am still getting used to the stores and other businesses in this area too, that I have had not only long waits for some things that this is why I've been a bit discouraged about getting things done at the times that would have made things easier for me. Also, for the reason I cannot drive, and so as a result have to rely on someone to take me to the places I need to go to, or I want to go to, that for me this was not an easy or easily noticeable place to find in the Qualicum, BC area. For the hair cut I got from her it was good enough. I think at this point in time, that I will decide to try another salon in this area or even elsewhere if I find it needs to be done again in the future. The price was okay, the service was good, but as for this place being hard to see or notice this is why I am only giving it a 3.5 rating out of a 5.

so happy with hair coloring perfect and reasonably priced…read more great work! thankyou The knowledge and care that created such amazingvresults!!

I'm sure I would have loved my cut... if they wanted my business…read more I booked an appointment with my stylist 10 days in advance, online. The week before my appointment I was walking by the salon and stopped in to double check my appointment was made- I always figure with online booking, its good to confirm (despite my confirmation email.) They said all was good. The day of my appointment rolls around and I receive an email at noon stating my stylist was running behind, and asking if I could come in a half hour later. I replied sure, no problem. 2 hours before my appointment time I receive an email back saying "Thanks, we will see you then!" I turn up to my appointment, 5 minutes early, to be told that she would not see me as she was running behind. Apparently they had been trying to call me but they had the wrong number. I asked what happened, and they said my online booking had been made after another appointment was made for that time. I explained how I had multiple confirmations leading up to my appointment and showed them my emails, and they said they were sorry and didn't know how that could have happened. They asked the stylist if she could squeeze me in (a quick trim, nothing major) and she refused. Clearly my business was not important, which is a shame because before this instance I had enjoyed the salon. I will now be finding a new salon that values my business and respects my time.

tana is an amazing hair dresser. I love everyone in there and my haircuts always come out perfect…read more it's a great place! very clean and very professional and friendly.

I chopped off my pony tail when I was upset about my hair and went in for a fix. I saw Keith. He…read moreunderstood and we compared photos of what could work. Extremely knowledgeable about hair and different hair types which meant a lot to me. Usually people see that my hair is naturally curly and they just want to chop layers and layers in to accentuate the curls. I feel like my hair needs were understood by Keith. got my hair cut and walked away unsure as I always do after a haircut and put on my baseball cap. As the day went on I started understanding the haircut and realized that it's actually beautiful!! Tons of movement and a super cute sassy hairstyle!! The salon is very clean and professional. The receptionist at front was super cheery which helped calm my nerves before having to admit that I had cut my own hair and remove my hat. Very comfortable and classy salon. My hair stylist was such a joy to chat with and I will continue to go to roots salon. I love my new hair and I enjoyed my experience there today!! Highly recommend!

I didn't think I could get a haircut in the Valley without walking away wearing a mullet. Roots has…read moregreat staff and stylists who know how to cut hair. Prices are average, maybe not for the Valley but for most cities. Worth every penny. Go to Roots for style and elsewhere for mullets.

I wanted to get access to a place near me that I could get a good enough haircut as I had not…read moregotten a good haircut or good deal for many years and now that I have had to start living in this new area - that when it comes to getting access to a good quality service for a business such as this - for me - has not been worth my time or energy. Even though I had found another place to go to, I have decided and hope too - that I would not have to do this again any time in the near future. Other places I have had to deal with in this area, have been just as bad. I only hope that this doesn't continue, I am discouraged enough to say!!!

so glad I found Hannah here on yelp. She was able to accommodate an appointment for me right away…read moreand I am very happy with her high quality professional haircut and studio!