Went for a pedicure, honestly quite unimpressed. The care and quality of this service is very low…read more While removing my cuticles they cut my skin many times and when I flinched and said it hurt he continued to cut the same way. The massage was also not great, spent 80% of the time on my right leg and then 20% on my left which was very odd and uneven. Will not be coming back.

Well my daughter dragged me to get a manicure and pedicure June 2022. My first time ever. Well I…read morewent back for another manicure! Love the attention to detail. The hand and arm massage. Plus I had a flower added to my ring fingers. Stop in. You will be pleasantly pleased.

The friendliest staff and the best treatment I have had by far. They really take their time. I had…read morea manicure and pedicure and it was worth every penny. I will definitely be making this my new mani/pedi place. They also do waxing! Great experience, great place! Thank you!

Very disappointed with my last pedicure! It was a gift so l…read morehesitate to complain but the quality of the pedicure was about a 4 out of 10. I definitely won't be going back there. Not to mention that my pedicurist didn't speak a word to me and her face was always covered by her long bangs. Very unprofessional! Feeling ripped off!!!!!

I had an amazingly fun afternoon here. My friend was visiting from out of town and her daughter…read morerecommended Glossed. The woman who I think was the manager was friendly and helpful (she helped me pick out a colour as well - even after I sat down she brought options over to me while my feet were soaking). The technicians were fun and did good jobs - but I had noticed that the last 3-4 pedicures I've had (I travel a lot and seldom go for pedis so they're all in different places) don't do a great job of callus removal - so maybe times have changed since I used to come out with baby soft feet (or maybe my feet are past the baby soft stage of life ) But the experience was great and we ended up playing a fun game - can't share my secrets with you but staff and other clients all played along and everyone was smiling!) I would go back again - everyone was so nice and the massage and hot stone and hot towel was wonderful!

Owner of glossed nails is always on site. She is so awes. Always makes sure the client is happy and…read morewilling to go above and beyond. Great lady .... Awesome lady ... great nails... never disappointed.,Zi prof and so kind. I love her.

Love this salon! They've got it all in one location: spray tan, tanning beds, eyebrow tinting,…read morewaxing, hair stylists and tattoo make up. All of the stylists are extremely kind and wonderful to talk with. Ask for Sofia - she's wonderful!

Very disappointed by the behavior ...almost as if I was taking orders and this has nothing to do…read morewith a language barrier. The fluency is on point. "Do this, go there, sit down, go wash", no eye contact when talking. I got a manicure that was done within 10' with no soaking, no massage or lotion applied. I was told to get up and wash and apply lotion myself. He didnt even bother letting me know that my service was done, he literally got up and left. Very rude and dirty tables too. Would absolutely not recommend.

These guys are expensive and rude. My daughter got a gift card for her birthday and went to have…read moreher nails done with her friends. When she gave them the gift card they told her it was fake and she was made to pay cash...she's 14 and all she had was her birthday money. They told her the card (given to her by her aunt) was fake and worthless and her aunt was a cheat. She came home crying and so upset she was shaking. Turns out her aunt had bought the gift card at another one of their locations nothing wrong with it they just don't have records between shops despite having three locations! My daughters nails were also poorly done and starting chipping right away. They've lost all our business. Disgusting and I suspect had the girls had an adult with them none of that would have happened. Nevertheless we got a full refund for her but didn't receive an apology of any kind.

Had my hair done here the time before last. I thought my haircuts was good. The service and staff…read morevery friendly.

The business delivers on all tributaries of service, quality, price point and professionalism…read more Lauren is gorgeous, skilled, smart and attentive. My experience there would suggest that the staff has the correct recipe to wrangle repeat clientele. Once again, Lauren is a goddess.

Bob, my hairdresser was amazing. He did an amazing job on my troublesome hair. And having Aveda…read morehair products was a bonus. Friendly people, I will definitely be back. Also clothing available, definitely go, check it out. It's a funky place, loved it, in downtown Courtenay.

From the owner: We are a family owned AVEDA Concept hair and esthetic salon. Our services range from colour, cuts,…read morehair styling, manicures, pedicures, facials, eyelashes, brows, and tints. Our shop is also an exclusive AVEDA boutique, offering a range of AVEDA products.

The staff was very friendly and had lots of experience. The space was very inviting. The service…read morewas excellent and affordable! My hair looked and felt amazing. I would definitely go back.

From the owner: At True Dimensions Salon EFXZ, Courtenay, we believe everyone deserves quality pampering at…read morereasonable prices. Whether you're looking for a unique cut or something more traditional, our team of stylists can accommodate your needs.

I had a wonderful 8-night stay here! All of the staff were friendly and helpful, even as I checked…read morein close to midnight. I was even offered freshly baked cookies (literally -- the concierge had to run to get the cookies out of the oven) during my midnight check-in. I chose this hotel mainly for its dog-friendly 1-bedroom suite. For an 8-night stay, I need a kitchen and a washer and dryer. Not all 1-bedroom suites have a washer and dryer, so be sure to request one. The suite was very clean and updated. Kitchen was fully stocked and there was a dishwasher as well. I got a massage at the spa and that was great. It was a very clean facility. As a guest at the hotel, you get 15% off services. The only thing I didn't like was the location of the fitness center. It was located in the super creepy basement. As a female traveling solo, I was extra alert going to and from the fitness center. As for the fitness center itself, it had some outdated cardio, but plenty of free weights and even a bench. It is... sufficient at best but better than nothing.

I scored lower than 5 on the above review for a couple of reasons…read more (1) When I was called about confirming the reservation, the host did not explain why they were calling to offer our group different rooms (had booked a room with two double beds and were asked about a room with a single double bed and sofabed instead). (2) In one of the rooms where I slept with another occupant, there was a condensing unit that was dripping. This kept us awake. I was able to obtain earplugs from the customer service desk (helpful). However, upon check-out, we received an apology about the dripping unit. It was implied that it was our own fault that we had chosen not to rebook a different room. Had there been any inclination that there was an issue with the room, of course, we would have rebooked. So, not only were we *not* told that there was an issue with the room, but we were met with resistance and as one of the checkout folks said, "gentle suggestion for next time, accept the offer of another room to rebook". I was annoyed but kept this to myself and instead said would they please address their unit. Anyway - I will make sure not to stay there again.