I like 959! They have their own pension plan, but for some reason their employers contribute to the…read moreWestern Conference plan too, but at a very low rate. (I work for the Western Conference plan.) That means the benefits usually cash out, but occasionally they give rise to lovely complicated situations (e.g., small monthly pension followed after the pensioner's death by a lump sum cashout of his spouse's pension, followed by discovery that the company he worked for changed hands enough times that he gets some extra pension credit, causing the whole thing to have to be recalculated after the fact) that the pension computer doesn't know how to deal with, and then it starts throwing out completely idiotic results that fill one with glee. Besides, they never adopted the Seven Cent Nickel, and occasionally one of the pension processors forgets that, and then you get to Give Them an Error, which is always fun. And then, if the person only worked out of Local 959 before 1975 and then stopped being covered by the Western Conference plan at all, they are subject to Transition D, and what could be better than that? Three cheers for 959!

I have been with this office for going on 45 years been with Reuben Willis for more than half of…read morethat he takes care of all my insurance needs. His staff is fabulous. They always do the research and let me know what's going on. I can ask them any questions and they will find the answers.

Reuben has, once again, saved the day with timely, friendly and helpful advice when needed most. He…read moreobviously prioritizes his clients best interests, and takes the time to explain all options in understandable terms. He's a gem.

Emil Mackey is a very hard worker and advocate for his clients. He spent a lot of time going over…read moreseveral options to give me the best and most reasonable homeowners policy. His knowledge about insurance and his customer work ethic is much appreciated! Thanks Emil, Laura and Dave Brieher

They are quick to respond to any type of correspondence, their rates are extremely competitive and…read morethey are very knowledgeable in their field! I've used them over 20 years for more than 5 home transactions. I won't go anywhere else:)

They do not provide insurance, they are resellers and GOOD at it :) Great people, all smiles.read more

I have been with State Farm Malia Hayward for about 14 years, for everything I own. I am very…read morepleased with the customer service, communication, claim service, road service, all of it. I always get the feeling the local office actually cares about my business and my protection. State Farm actually cut my premium by 75 a month on my car due to Covid creating fewer losses for them. All unbidden.. what company does that? I highly recommend this office and these people.

TLDR: Choose another office unless you enjoy long, frustrating phone calls and being given the…read morerun-around. I've been with State Farm for years, and never had any issues, but a whole slew of problems started when I switched to Malia Hayward after a move. I won't bore you with the details, but the short version is my rate went up significantly (with no changes to anything that would affect my insurance rates.) I have been trying to straighten it out for almost a year now. I have been given a dozen different conflicting reasons from the Malia Hayward staff. Rate increases happen sometimes, but it should be transparent. This office is incompetent and dishonest. Do yourself a favor and choose one of the other Juneau State Farm offices. I don't normally write reviews but I want to spare others the headache.

I've been with this firm since my accountant passed away. (God Bless you Pete!!) About 7or 8 years…read moreand have nothing but good things to say about them. They are hands down, the most professional, straight shooting, legitimate business I've ever dealt with. They are always up to date with all the latest tax laws and were there for me to help with other aspects of my finances, business and personal. Truthfully, I don't know what I would have done without them by my side during this pandemic. Thank you soo much Elgee Rehfeld. Anthony Byford F/V Ariel