Emil Mackey is a very hard worker and advocate for his clients. He spent a lot of time going over…read moreseveral options to give me the best and most reasonable homeowners policy. His knowledge about insurance and his customer work ethic is much appreciated! Thanks Emil, Laura and Dave Brieher

Jim's the best accountant I've ever had. We use him for everything. And he's got a sense of humour…read moreto go with it! Something you don't always expect from an accountant.

i have engaged Hesson Deakon for nearly 30 years to help tax filing for my small business plus plan…read morefor retirement. They are efficient, knowledgeable and quite inexpensive. Plus fun to work with. Highly recommended.

He is a really great guy. So much so Country Financial has him running the whole state of Alaskaread more

State Farm is everywhere, that is what the commercial says. UNTRUE, NOT in MA and RI…read more **This office sold me an auto policy with a MA license plate, I was in there for 90 minutes, BTW.it wasn't Mr. Erickson who sold me the policy, it was a girl. **Somebody that I don't even know who it was, I was only able to understand that it had to do with my auto policy, due to poor verbal skills, called me to interrogate me about previous traffic incident, They weren't even direct questions, more like fishing for information (totally unprofessional). I got distrustful, and told this woman to write down all the questions she wanted to ask me directly and call me back when she was ready. NEVER HAPPENED. **i moved back to MA at the beginning of August totally confident that I had auto insurance, got on ferry from Juneau to prince Rupert, Canada; drove across Canada into the Montana US border, and across the country all the way to MA. Meanwhile, payment is being charged to my CC, but policy is not valid. September comes around, time to renew my registration online, when I come to find out that I can't do it online because I don't have insurance. Earlier the same day I had called State Farm update my mailing address, and learned that I didn't have a policy anymore. Point is, they can have an unprofessional negligent agent call me to ask me I don't even know what, but they can't call to tell me that my policy had been cancelled. Not only that, but the state of MA has expensive penalty fees for uninsured vehicles, policies go up if you don't renew prior to expiration, even for one day. In other words this State Farm's office NEGLIGENCE costed me around $700. And I find that cheap considering I could have been in an accident driving across the country or leaving my driveway, can you imagine that legal and financial disaster? Hands down NEGLIGENT

I've been with this firm since my accountant passed away. (God Bless you Pete!!) About 7or 8 years…read moreand have nothing but good things to say about them. They are hands down, the most professional, straight shooting, legitimate business I've ever dealt with. They are always up to date with all the latest tax laws and were there for me to help with other aspects of my finances, business and personal. Truthfully, I don't know what I would have done without them by my side during this pandemic. Thank you soo much Elgee Rehfeld. Anthony Byford F/V Ariel

I have been with State Farm Malia Hayward for about 14 years, for everything I own. I am very…read morepleased with the customer service, communication, claim service, road service, all of it. I always get the feeling the local office actually cares about my business and my protection. State Farm actually cut my premium by 75 a month on my car due to Covid creating fewer losses for them. All unbidden.. what company does that? I highly recommend this office and these people.

TLDR: Choose another office unless you enjoy long, frustrating phone calls and being given the…read morerun-around. I've been with State Farm for years, and never had any issues, but a whole slew of problems started when I switched to Malia Hayward after a move. I won't bore you with the details, but the short version is my rate went up significantly (with no changes to anything that would affect my insurance rates.) I have been trying to straighten it out for almost a year now. I have been given a dozen different conflicting reasons from the Malia Hayward staff. Rate increases happen sometimes, but it should be transparent. This office is incompetent and dishonest. Do yourself a favor and choose one of the other Juneau State Farm offices. I don't normally write reviews but I want to spare others the headache.

They are quick to respond to any type of correspondence, their rates are extremely competitive and…read morethey are very knowledgeable in their field! I've used them over 20 years for more than 5 home transactions. I won't go anywhere else:)

They do not provide insurance, they are resellers and GOOD at it :) Great people, all smiles.read more