Friendly - diplomatic Dentist, is fantastic at Invisalign procedures and checks however its a big shame and a disappointment/a let down that he does not take gum disease seriously, i.e not treat gum disease BEFORE any type of teeth straightening procedure.
Reception staff, one of them is a well mannered and efficient and welcoming, the other one (goodness knows if shes still working there) is very rude, and quite frankly thick as 2 planks. She couldn't work out the "change" from a customer.
Locationwise,- excellent.
Dental Assistants, are miserable, and customer care in general is terrible.
I would not recommend Dentist for customer care with regards to teeth issues, but I would recommend him if you don;t have teeth issues ie gum disease, and just need Invisalign or other cosmetic work.
Its a huge shame that the staff are rude and shallow, and thick - Dentist is welcoming and professional otherwise. I would suggest that they get new mature staff in, they need to sort out their administration procedures, i,e records are still kept on paper. You have to ask for a receipt at times. They may over charge you, so you have to keep tabs on that.
Generally, they are good for Botox and cosmetic dentistry, but crap at taking care of teeth / gum issues! read more