The staff seemed very nice, friendly, and helpful in my first visit to this office, and so did Dr…read more Chafin. I had a nerve blocker procedure done that day by Dr Chafin as well (in two areas of my neck due to migraines...and was new to this office and form of treatment but due to severity of my issue wanted to give it a go). I tried several times to my-chart Dr Chafin after this form of treatment about what was normal to expect since I was having more pain in my beck and down my shoulders after the procedure (not less pain which was the whole point of having it done). I was never messaged back by the doctor nor any of the staff or the nurses, and finally after messaging 3 times via my-chart I called in. They did finally call me back after I had called them and after they asked the doctor how to proceed, and let me know they could try the treatment once again if I would like. I am on the fence on all this since no one took the time to tell me the pros and cons of this, nor what was normal to expect (I still don't know), nor ever responded to any of my questions and concerns via my-chart when it showed they viewed the messages on my-chart. I know they must stay very busy, but just sending a message back or a follow up call from the messages I sent to address my questions and concerns would have meant a great deal to me personally. I truly don't feel it was too much to ask of them after waiting several days for a message back of any kind.

Wonderful staff and Dr. Chafin is wonderful and wants to help you out of pain! Have been seeing him…read morefor years and can't imagine going anywhere else for treatment!

Dr. Fuller-Hines is compassionate, professional, and skilled. We truly value her care…read more Unfortunately, her office manager and some of the front desk staff fall far short of that same standard. They seem to lack basic courtesy and empathy--something that should be fundamental in a pain management practice. My husband, who is in his late 70s, suffers from debilitating chronic pain. He is not on any opioids; his treatment involves steroid injections and other medical therapies. At his most recent appointment, on October 20, he hobbled to the desk to check in. The receptionist "slammed" open the glass window separating her from patients. When he said "good morning," the receptionist didn't even look up--just said curtly, "Name?" After he gave it, she told him he was ten minutes late and she'd have to check if the doctor would still see him. He was surprised. Like many patients there, he struggles with mobility. He calmly replied, "You don't have to be rude. I'm only ten minutes late." The receptionist maintained a gatekeeping attitude, then returned to say the doctor would see him--but there might be a one- to two-hour wait. Given his pain level, that wasn't feasible. When he expressed that he couldn't wait that long, the office manager stepped in and told me--his wife--that his "behavior and attitude" could get him kicked out of the practice. To be clear, my husband never raised his voice or acted aggressively. He was polite but clearly frustrated, as anyone in severe pain would be. His visit was meant to review MRI results showing a new issue requiring attention. Instead, we left feeling humiliated and dismissed. I tried to de-escalate, suggesting he wait in the car while I stayed inside, but his pain became unbearable and we ultimately went home. The receptionist handed me a printed slip with a new appointment date in December. After 15 years of accompanying my husband to countless medical appointments, I have never encountered staff so condescending and devoid of compassion. Dr. Fuller-Hines deserves better representation at her front desk. Her professionalism and care are exceptional--but her staff's lack of basic respect and empathy is unacceptable, especially in a clinic serving patients in chronic pain.

To begin, I will state that Dr. Hines is FANTASTIC & obviously cares for her patients. The…read morereception staff is always very kind & respectful as well. This review is for Saree Allen, who I am apparently stuck until she leaves the practice, which thankfully is soon. I also want to make it clear that I am not a patient who uses any pain meds, so this review is not being written by someone who is angry that they can't get opioids. This review is written by someone who doesn't understand why the level of care is so different between the two providers. Saree sloppily & ineffectively administered my second set of trigger point injections, the needle not even hitting the trigger points & causing additional, increasing pain that lasted for almost 2 weeks. Dr. Hines did my first set of injections. She took great care, the needle actually hit the trigger points, providing great & lasting relief. Saree rushed & just poked spots with the needle, not actually hitting any trigger points, taking about 5 minutes to administer them, when it took MUCH longer for Dr. Hines. Insurance only allows so many injections over a period of time unless I pay out of pocket, which I can't afford at this time. Not only did she carelessly & incorrectly administer the injections, she wasted the injections, as well as my time. When I expressed disappointment over having to wait even longer to get treatment for something that I had discussed with Saree on a previous visit, due to having to wait until after my thyroid was removed (even though I understood why), Saree proceeded to give insensitive & unwelcome advice on how to get over my "depression" due to this, which included "going out & finding friends". I did not come here to get mental health treatment, especially from someone who is clearly NOT a licensed mental health professional. She spent a large amount of that appointment giving me depression tips that were obviously gleaned from the internet, as well as relaying her personal experience with depression & how her tips helped her, despite knowing nothing about my situation, as well as knowing that I receive care from actual mental health professionals. I left that appointment feeling aghast at her audacity to force that advice on me, while basically ignoring, minimizing and invalidating my physical concerns, which is why I was there. I am under the impression that she thinks my physical issues are all in my head, as if someone who struggles with their mental health could never have a legitimate physical concern, or the ability to know their own body. The next appointment, which was 11/08/24, was the last straw. I waited for an extremely long time in the waiting room, then again in the exam room. I waited for at least 30 minutes in the exam room, which was stressful because it was hard to drown out the person in the next room, whose pain, sorrow & desperation in their voice was upsetting to listen to. Once she came in, it was all about Saree Allen & her agenda. She did not want to hear anything I had to say. She obviously wanted to get my appointment over with ASAP. I wanted to discuss some things that were written in the notes from the health portal. She was impatient & obviously irritated that I was asking these questions & very on the defense. She interrupted me with the assumption that I was complaining when I simply wanted to know why a few things were in there & how it related to the conditions I was seeking help for. She clearly had no interest in the fact that I was trying to better understand my conditions, yet after the discussion about the notes, she hypocritically tells me how you have to advocate for yourself when it comes to the medical system. She also told me that she refused to amend anything in the notes, before I had a chance to ask. Her impatience throughout the entire appointment was palpable. She again tried to advise on mental health issues, when I am simply trying to find out why my ankle is burning & I have to limp while I walk. I made no mention of my mental health. I don't understand what her problem is. She tried to leave the room several times, clearly trying to cut my appointment short, even as I was mid-sentence. At the end, as she was AGAIN trying to leave the room, I asked if I could get help with making sure my carpal tunnel braces were being worn correctly. She said she didn't have time but would send someone else in, who proceeded to tighten my braces to the point that my wrists hurt & my hands started going numb, then shrugged their shoulders and told me I had to wear them that way despite the fact that they were obviously so tight they were compressing the nerve even further. I am told that I have to have one more appointment with Saree and then I will see Dr Hines again, but I might just decide to wait until I get in with Dr. Hines again. I'd rather prolong my suffering than have to be treated this way again.

Amazing bedside manner! I felt she really listened and cared about me. Highly recommend!read more

Melissa is hands down one of the most professional and intelligent health care providers I have…read moreexperienced in my 82 years. She was attentive, actively listened provided relevant and useful information for self care. Her procedure skills in alleviating my joint pain remains epic. Within 24hrs my 8/10 pain was reduced to 2/10 and has been slowly reducing every day since first injection ... I believe she will have me pain free by the third injection for the first time in 10years! Thanks Chuck L.

My first and only appointment with Dr Weaver was horrific. He shows no compassion, speaks…read morenegatively about other pain practitioners in the area and did not bother to explore the actual decompensation of my spine. He is very disrespectful and I would not recommend him to do yard work, never mind treat my significant back and joint problems. Stay away from this "doctor" at all costs!

Don't do it!!!! If you are in pain to the point you need pain specialists , you are already in a…read moredifferent headspace. This place is one of if not the most unprofessional, inconsiderate and unhelpful places I have ever had to deal with and mind you I'm not the patient but a family member. There is always one or two that is/are kind usually support staff. My main grievance is the PA Candice. She is hateful, rude, disrespectful, inconsiderate to name a few. She speaks ugly to patients not just my family member and threatens their care when other doctors try to pick up where this office lacks i.e. improving the quality of care of the patient. This is an ongoing theme in the waiting area/ parking lot among patients who feel stuck to keep from being flagged for drug seeking behaviors by switching or whose insurance would make it difficult to switch. ​Furthermore, if you require a wheelchair to move around, please show up with one as they remove at will theirs if they have them. Also, make sure you are able to move the chair on your own or have someone with you that can or you will likely not be seen. It is this office's policy/stance that it not a part of your care to be pushed to the back or out in a wheelchair. Save yourself or family member the frustration or stress of having to deal with the antics seen here in an already difficult period of their lives. I implore you to seek care elsewhere from the start. I wish I could give a half star.

I had SUCH an amazing experience at Coastal Rehab. The staff members made me feel like family and I…read moreactually looked forward to my PT appointments 2-3 times per week. They also really worked with my schedule so I didn't have to miss too much work. I would DEFINITELY recommend Coastal. My ankle is almost back to normal thanks to them!

From the owner: Come to us for complete physical rehabilitation. At Coastal Rehabilitation, located in Elizabeth…read moreCity, NC, you will get all the superior care you need. We are independently owned and we look forward to serving you. For over 35 years, we've been helping patients to get back on their feet. We offer a variety of exceptional therapy programs, including: Sports medicine rehab, Neuropathy programs, Pain management, Hand rehab, and Fitness Center. Coastal Rehabilitation also features an outpatient physical therapy facility, as well as a home care agency. As long as your rehabilitation is medically necessary, we're here for you. Whether you've suffered injury from sports or at work, we're at your service. Call Coastal Rehabilitation to schedule an appointment.

The care I have received from Dr. Holzer is the best I have ever had in my life. He will suggest…read moreP.T. when needed, exercises, home relief suggestions. At his suggestion I also sought out wonderful/gentle massage therapy, at times as well, He also checks to make sure I am participating in my life, doing home things, and staying in touch with people. He has you fill out a range of these questions from time to time to see you are not isolating in your pain but rather having relief and living a more full life. HE has been a blessing in my life and as a grandmother now, I am much more active, thanks to him and his staff, who look out for you, all the time, and see you keep your appts. and/or any referrals that are needed...the staff treats you like family! Kat O'Brien

Best Doctor that I have ever had! He listens, he cares, he goes above and beyond to help his…read morepatients! Unfortunately he no longer works at this practice and the practice went out of business after Bons Secur purchased it.

My personal experience with Dr.Weaver and the staff is nothing but good. They give me plenty of…read moretime to discuss my ailments and the treatment for them.

I have been going to Dr.Weaver for about a year now. My personal experience with Dr.Weaver and the…read morestaff is nothing but good . I don't have no complaints. I would definitely recommend this location on Kempsville Rd.

I am a disabled veteran and I waited 9 weeks for an appointment for my lower lumbar issues. The VA…read morereferred my to Carolina Regional Orthopedics and after 9 weeks of waiting I was called by the referrals department THE DAY prior to tell me the VA had their name wrong on the referral, so they were cancelling my appointment. When I spoke with them they told me "sorry" and would not allow me to see the doctor while I waited for the VA to fix the paperwork. This is HORRIBLE treatment of a disabled veteran.

I just want to start by saying the Prescribe Fit program is the very best that I have ever tried to…read morelose weight and learn how to eat to be healthy. Next I would like to thank my doctor for putting me in the program and ending up with one of the best coaches. Everyone through the office as always been kind and helpful. Everyone has been a blessing to me.

My 86 year old Mother suffers from chronic debilitating pain which her current pain management…read morepractitioner has been unable to relieve. It took two voicemail messages to get any response as to whether Blossom is even accepting new patients and which insurance they accept. I was also told I could get new patient info on their website, which is true but also directs you to call their office for up to date insurance information. It seems a referral from your primary care provider is insufficient and you must have neurological and orthopedic test results to even be reviewed by Blossom's medical director. Then it's about a 10 week wait for new patients. My Mother is down to 93 lbs because she is in such pain she has trouble eating and sleeping. I am aware of practice related protocols but the compassionate approach is sadly lacking at Blossom.

Very caring and compassionate group that treats my chronic pain from back surgeries. The office…read morestaff is wonderful especially Ruth Ann. Dr. Zhitar is a so easy to talk to. He is patient and works to find the right solution to manage my pain.