Great selection to choose from. No need to worry if you are taking home a product that might have…read moresomething wrong with it. The workers know value when they see it and make sure everything on their racks are up to standards or above! The clothes prices are affordable and it always feels amazing to save money! Would come back again!

Friendly and clean environment. Big selection of PLUS SIZE!!! Great deals for a thrift store. Came…read moretwice in 1 week and left happy.

Had to return an item in the Minot, ND store yesterday. I haven't done a return in a good 20yrs & I…read morepick a pandemic year to do so. I prepared myself for a long wait & being told "there's a pandemic, we aren't taking returns" In I go, plates & receipt in hand. Greeter says her greeting & "Amazon return or store return?" I reply that it's a store return and she points me to register 8. No waiting... inhale, exhale... The gal at the register scans the items, hands me a receipt and my kohl's cash, while advising my card was credited. That was it. I thanked the gals there for making it so easy & fast. I was impressed!

I'm a hands on shopper and personally don't favor the concept of waiting on Amazon deliveries to…read moreget my clothing or housewares. I stopped into Kohl's recently and really enjoyed my visit but was hoping they'd get more bedding in stock. The selection of children's clothing is ample and I always get all my sweaters and jeans at Kohl's as they carry the brands I favor. I would love to see more leather handbags and totes. Staff is always helpful and pleasant. I always enjoy my visits to this store.

This business offers a lot of overpriced women's clothing and shoe products. Buyer beware they sell…read moreitems that have the tags removed Makes you wonder where the products are coming from or if they are even new. This not only seems wrong but is also illegal. Products in the United States must include a tag that explains the makeup of the product's fabric, the country of origin, and the care instructions. The only part of the tag that was left was the size. When they were questioned about it, they said that they removed the tag because of the care instructions. wouldn't that be better accomplished by pulling the products off of the shelves and returning them to the manufacturer.

Best store ever!!!!!! Chappy is the best!!! Sizes for everyone big or small best customer service…read moreas well. Why would you shop anywhere else!

Very clean. Lots of variety. High end, name brand, quality items. Better than Goodwill. Also,…read moreunlike Goodwill they let you try all the items on before buying. Because let's face it, different designers fit differently. Both ladies I spoke to were very helpful. I called first to make sure they actually had men's items. A military move left me without many necessary items until they deliver my HHG. Half the store was a men's and boy's section. All items were organized by style, then size. Took me very little time to find what I was needing. Very efficient sorting. I was in, I was out, and on to my next errand. Would for sure recommend looking here first before buying new. As, most items were brand new, but at a slight fraction of the cost. Giving five stars for their 7 day return policy. Because even the most savvy shoppers like having that option. Kids don't like it, also women are changing their minds all the time. Simply return it within 7 days. Price is a bit more than Goodwill, but we can't have everything now can we? Would definitely come back.

Excellent, nice cashiers. Good selection of items, and good location. Is near a major highway and…read moreclose to the Mall.

The good news- it's crazy popular for the region, so it gets picked over really fast. The bad news-…read morethe shoe selection is small (like only 2 aisles for women, a small wall section for kids, one wall section for men.) Gems can be found there (like houseware items or rare clothing items) but there's also a lot of random stuff. The bedding section is very small, nice items but a tiny amount to choose from....the art and decor sold there is very nice. Very modern and fancy. I find the workers there to be wonderful, very helpful.

I always find friendly service and great prices. The quality of clothing is moderate to low but the…read morelow prices will keep me coming back.

I'm a busty gal and am always struggling with tops. Torrid had shirts that don't gap…read more Such cute clothes! ...and then you wash them. Let's face it, nobody has time to dry clean everything and when a tag says "machine wash delicate, air dry", and I follow those directions, I expect it to be the same size and shape the next time I wear it. Sadly, more often than not, the tops shrink. Sizing up doesn't always work, as shrinkage isn't uniform or predictable. These clothes aren't cheap, so one expects better wear. Granted, I'm cheap and buy clearance, making it far less painful. Note: Staff are always a pleasure to encounter.

Excellent clothes. The girls that work here are absolutely amazing. They pick outfits that look…read moreabsolutely stunning on you. Absolutely love shopping here. Only issue is they are so expensive