The staff actually cares. Some of the best therapists and the receptionists are always helpful in…read moredirecting me where I wanna go. I've done a lot of healing with some of the specialists here.

I've met with you once before and you were very helpful and a great listener...you were a great…read moredoctor overall. I moved so I couldn't see you further but I moved back now and knew which Psychiatrist was the most helpful and immediately booked an appointment with you. I have an appointment next week on Tuesday... Is it in person or teleheath? I forgot what the receptionist said over the phone and you are closed until Tuesday because of the holiday. Merry Christmas

Well doctor Sharma is alright if you ever able to get an appointment, his receptionist Amy is…read morehorrible all around the board. Amy is a liar and extremely unprofessional, and she ought to be ashamed of herself especially when you're dealing and working with people from our neighborhood. The lack of good customer service and poor work ethics is unbelievable, perhaps it's a racial issue who knows but if Sharma doesn't correct this misbehavior and bad practice he'll be hearing from The General Medical Council.

If I could give her a zero I would. She had a horrible attitude from the minute she walked into the…read moreexam room. She was rude, aggressive, cold and did not have one ounce of compassion. Her bedside manner is terrible. She needs to realize patients are scared when they walk into her office and she should be more professional when expressing herself. I found her to be very unprofessional. Just a horrible experience. She wanted to see me again in a month. That will not happen. Office was dirty too and in the exam room there appeared to be dried blood on the floor by the exam table. I called the office and let her staff know I would not be back and why. I was really shocked at her behavior or I would have told her all this in person. She acted like I was putting her out for even being there in the first place. Her staff, however were very professional. More so than the dear Dr. herself. Oh and the brilliant diagnosis she came up with for the open wound on my breast was, "It's just a piece of missing skin." And she drew me a picture of it on paper as if I didn't know what it looked like. Condescending and extremely nutty. I in fact have a very bad infection. Thank God for my primary care physician who actually took a culture and prescribed antibiotics for me along with an antibiotic cream. Dismissive and dangerous because of her dismissive behavior. I don't know who the woman on all her videos is. But that was not the woman with the supposedly professional demeanor that attended to me. She was totally off! Even if I had something serious, which thankfully I do not, I would not let her touch me again ever!

I have been a patient for over ten years. Dr. Shapiro is extremely competent. I feel lucky to be…read moreher patient. Her staff is also very nice and her office is run in an efficient manner. She is also one of the nicest and most compassionate doctors I know. She is a credit to the medical profession. I recomend her highly.

Absolutely terrible office with ridiculous wait times. The good reviews elsewhere are a mystery…read more One of my biggest frustrations aside from the waits is that I almost never saw the doctor himself. They often had the bulk of the visit with assistants, very young PAs with little experience and residents. I could add more details later. Go elsewhere.

Last time the doctor was thorough but was very dismissive in matters that were emotionally…read moredifficult for me to express and just brushed it off, I thought he was very insensitive and uncaring. Waiting times are extremely long even if you made an appointment. Anyway I tried to make an appointment for my annual and also I've been feeling dizzy so urgent care told me to go to my pcp. The lady at the front desk was being very rude raising her voice and tries to convince me that I need to see the physician assistant instead and wouldn't allow me to visit for my annual because I came in for one 11 months ago. I'm tired of these kind of conversations from that office. Finding another pcp. This is office is a joke.

very short time .like walking clinic. Receptionist are very helpful.lots of patients came every day…read morehere .

I went there for a COVID-19 PCR swab a few weeks ago during the height of the Omicron COVID-19…read moresurge in late December 2021. On the outside of the facility, it clearly states that COVID-19 PCR tests are free! I filled out paperwork, the staff copied my photo ID and insurance card. I asked "why are you taking a copy of my insurance card when the tests are free?" The staff couldn't give me an answer. I did the COVID-19 PCR swab within 2 minutes, then before I left, the staff notified me that the results would be ready in 3 days. Fast forward to January 2022, I receive an explanation of benefits from my insurance company stating that Dr. A Chaudhury, and NYC Docs billed my insurance $400 doctors for a visit that never happened. My insurance wants me to pay $350. All I did was a COVID-19 swab, a quick walk-in service that is advertised for free. I never saw a doctor!!! I also received another Explanation of Benefits for the lab that NYC Docs uses, which is called Lincoln Labs that is located in Elizabeth, New Jersey! The lab charged my insurance $560 and I'm expected to pay $470 out of pocket! This is a absurd I never filled out a patient responsibility payment form, disclosing that my insurance will be charged for an out of network doctors visit that never happened, or use a lab that is also out of network from my insurance, that is located in New Jersey, a state I don't live in. I live in the neighborhood, and I live in the Bronx, New York. What is also absurd is that they advertise clearly outside if NYC Docs that COVID-19 PCR test are free, but the facility is billing the insurance of all of the patients that come in for swabs! I went into the office also in January 2022, and staff took my information after I complained of the charges billed to my insurance. I spoke to the head doctor, a receptionist, and a biller. I also sent the information by email and was assured my issue would be handled, and it's now February and no one has gotten back to me. I have now called the NY State department of health to complain about insurance fraud and to start an investigation of the shady business practices from their facility and the lab that they use. I have also have called the fraud department of my insurance company to start an investigation. Don't advertise a free service such as a COVID-19 test and bill someone's insurance thousands of dollars for something that is supposed to be free. And don't bill for a doctors visit when it never happened.

The workers here are unprofessional and geto, just go to the one at 149st, I went here accidentally…read morecause I typed the wrong address in a Lyft and decided to still go in, the place looks like it's closing down and need construction lol, I walked in for a check up (I specifically stated I needed both swabs , ofc only the girls will understand) but they only gave me one, I waited 2 days for my results just for them to tell me "I only see they tested you for one" when I said I requested both and it's unprofessional and never dealt with this in any other citymd they actually hung up on me, I walked in a hour later and after taking the swab that was missing, after waiting an entire hour, they tried to make me wait more (for no reason cause we were already done and they took my test to the lab) they sent me a email the same night saying the swab was not going to be submitted at all because I left the office (when I had to be somewhere mind you I woke with A list celebrities I got places to be) and yes they purposely made me wait for an unnecessary provided because I was already there 2 days earlier with a provider. Unprofessional, they aren't doing their job right, they are lazy. They're rude as f and again unprofessional, whoever works at this location will absolutely lose their job in the future to my orishas yall will not succeed just for wasting my time. And I hope that you remember this message when everything starts falling apart for you. Sincerely, a pregnant woman LOL do your job right lazy bchs

I just came in for a workers compensation injury and they took care of me right away. Filed the…read morenecessary paperwork needed and answered all my questions. Doctor and nurses that took care of me were great.