I've been to Birk's a number of times. Dr. Clays I found the best for me. Dr. Young didn't seem to…read morehelp, although she tried. Dr. Birk I have only seen once at the front desk and was not impressed. The review is unfortunate, and is more related to Dr. Birk's running of her business than poor medical care. To me something I practice and preach is to do my best to have a satisfied customer that I can turn then into a loyal customer and added revenues through word of mouth. Dr. Birk didn't seem to care about that rule. I was told a charge would be one amount when it was another. This I found out after the service had been rendered...and is a business practice I abhor more than the money that was charged. While I cannot fault the medical care, I can fault the business practices. Dr. Birk made a few extra dollars from the belated undisclosed Ts&Cs regarding service; however, it will cost her business a few thousand in lost revenue as a result, a poor rating and a caveat emptor word of mouth exposure to my friend and neighbors. The proper course of action, one I always take, is to discount the 'surprise' charges if I can do so because of changes in operation of my business and make a friend of my customer--resulting in repeated business. I add an apology to that discount as well. I did get an apology, alone with a 'chi ching' as she claimed the undisclosed cost. I'm not even sure if anyone else in her practice is aware of this change in her operating procedures. Penny smart pound foolish is the saying I've used throughout my career to keep me focused on what matters--client retention and repeat business.

I normally get migraines on a monthly basis because my neck gets out of place really bad. Every…read moreother chiropractor I've tried going to would have to fix my neck about three times a week to finally get any results, and those results wouldn't last very long. Once I tried going to Dr. Birks I will never go to another chiropractor. She found every single spot in my neck and back and fixed them right the first time. After only one time of going to Dr. Birks, my migraines will go away for at least a month compared to only a couple days with other chiropractors. The best treatment from a chiropractor I've ever had!

Sshhhhhhhh----let's just keep this between us on yelp or I won't be able to get in to see them when…read moreI do silly stuff to my poor body. No crazy bone cracking or endless appointments here. Activator pen based treatment based on sound A & P principles supported by wellness initiatives. As soon as you have gotten back to your perky self, they wish you the best and off you go. Friendly and caring. I've seriously gone in there unable to walk and been in dance class the next night.

Wonderful, caring, kind chiropractors who use the activator method so you're not getting twisted,…read morecracked or anything painful done! The receptionists are cheery and greet you with a smile. Never badgering about payments. They've always been wonderful about taking us in any time we've called and the results speak for themselves. I'd never go anywhere else! They've added a masseuse and reflexologist to their practice now too!

A great experience with both the acupuncture and chiro treatments. The office staff were efficient,…read morefriendly and answered all questions.

Excellent, responsive treatment of my concerns. Without dismissing any of my thoughts Andrew…read moreexplains what he knows from his experience, training, and recent research to make sure I understand what he shows me and then tells me how to do the work at home.

I have used QC PT & Spine for about a year now. They got me in very quickly and dealt with my back…read morespasms and then a separate knee injury a few months later. These back spasms were the result of a previous injury & were causing me extreme pain to even move my neck enough to get into the car, let alone twist or reach to pull the car door shut. Heather is very experienced, the highest of professionals & knows what methods to use to address the pain and/or limitations I presented. She tested my mobility and drilled down to the areas to target to recover as quickly as possible. By the 2nd visit, I was able to drive myself to the appointment. I appreciated the app with exercises to do at home to assist in my recovery. I highly recommend QC PT & Spine as your PT of choice.

Today my appointment was at 1:20. I didn't seem until 1:30. Every time I have an appointment I have…read moreto wait at least 5 minutes. My instructor has me do a small leg exercise (5 leg lift on each leg, 3 sets) he goes to the back room doing what I don't know. Gone for 7 minutes leaving me just sitting there. There are other things but this is getting to wordy.

Rock Valley is the best. Their staff is so nice and helpful. Kristen is my therapist and she is…read moreAWESOME!. She knows exactly what I need to regain my full mobility. This place ROCKS!

The staff is wonderful!! Very friendly and kind…read more Insurance coverage for the anesthesiologist was my only problem. Dr. sklar was in my insurance network but the anesthesiologist wasn't. Had to deal back and forth with the anesthesiologist and my insurance but finally got that taken care of.

I had the worst experience with Dr Smith. Nurse gave me the wrong size boot and wouldn't take it…read moreback, they said I would have to buy a new one. This happened more than once. And this was way before COVID.

I was very impressed with the professionalism the staff and Doctor displayed. They actually…read moreanswered their phone and responded to my call and questions like a professional office should. I was scheduled with an appointment within a couple days, not several weeks out. It reminded me of Mayo Clinic. Their first goal was to help me; not to bill the insurance or make it easy on their office. I highly recommend Dr. Narayana.

Dr. Narayana and his staff are unprofessional, abrasive, and unhelpful. I visited the office one…read moretime, set the expectation that my medication was one that needed prior authorization, told him what other medications were used first at my previous psychiatrist's offices, and how long I had been on it. It took over two weeks before any movement was made, and I had to call to get anything done. During those calls, the nurse or receptionist was rude, I was hung up on, and they did not give my insurance enough information to authorize the medication that has been working for me since 2012. If you're considering visiting this business, don't. You'll get much better care from another provider.