I really wanted to support small businesses and initially, I did like Emco. I utilized them for the…read moreinterior spraying of my home and exterior termite control. Everything was going well until the warmer season this year and little critters began to make an appearance inside my home. Not an issue, I had Emco. Per my contract, they spray every couple months, and if I have an issue, they'd come out and handle it in between my scheduled services. WRONG. Apparently, they're not an actual fan of sticking to their agreements. I tried to call the main office to schedule an in between appointment, and the receptionist said I would have to WAIT until my scheduled appointment and mention it to the technician. Only problem: my technician was operating in stealth mode and was like a fart in the wind. He would call once before coming from an "unknown" number (NOT AN EMCO number- incredibly unprofessional) and leave a voicemail and say he was coming the next day to spray. Heaven forbid you miss the call! You have no idea when they're coming and the next thing you know, you get a note on the door saying they've been there and charge you $60 without any actual evidence of service. So, back to the receptionist call, since they opted not to come for an inbetween service, I asked that she please tell the technician to text me before he comes so I can make sure I can catch and communicate that I want the interior of my home sprayed as well. He did text and I scheduled a time for him to come out, however I had to POSTPONE my initial scheduled appointment due to work restraints- I work from home. I told the technician I would text to schedule in the next week when I had the availability but that I WOULD LET HIM KNOW when I THE CUSTOMER could do it. Apparently, EMCO thinks they're the boss. So, when my technician decided he had waited long enough, he went back to the fart in the wind service approach and came unannounced and unwelcomed. I am paying for this service and it's MY home- the lack of respect to the customer wishes was astounding. Clearly, EMCO wasn't interested in customer wishes and let's be honest, pest control companies are plentiful. I was tired of the lack of professionalism and customer service. I sent a text to the technician terminating their services for the bug treatment AND the exterior termite treatment. I also called the main office and left a voicemail and received a personal call from the office manager and communicated verbally in real time as well. I thought all was well. Until a week or so later when I find an EMCO technician walking the perimeter of my home. Does this Company not know what being fired looks like? Furthermore, do they just have zero respect for people's boundaries and PROPERTY? They did not have authorization to set foot on my PRIVATE property. I immediately call the office manager that I spoke with and reiterated my disapproval. I also communicated that I was NOT going to pay for services they were not authorized to complete. So, tell me why EMCO is still sending me bills??! Just avoid the headache- go somewhere else. They're incredibly unprofessional and unorganized.

Very undependable and unreliable and will not attempt to make it right if they make a mistake and…read morepoor communication. They were to come out every three months. Didn't show up on time or call to even communicate they would be late and I had to leave for work. They were to come back, but I had to call 4 times before finally they came back to spray inside. I would have cancelled, but they already charged my card. I guess they've decided to quit coming altogether because I they haven't been back to spray in over 6 months.

Fast efficient knowledgeable representative came and did a amazing job. This was my first time…read moredealing with them, but it was a good experience.

Sean from Thrive was friendly and knowledgeable. He did everything I had asked for (spiders, slugs,…read morecrickets, palmetto bugs) and explained to me what he was using and where. He made good suggestions when needed. Extremely thorough: even used worm bait for mole removal which was included in the price. I'm very happy with Sean and Thrive.

Ive got BAD and GREAT news. BAD; Many of the BIG NAME pest…read morecontrol companies don't do you justice! By the grace of God I found one that falls into the GREAT category! Today was our first treatment completed by Bulwark Exterminating . Technician Neil was extremely knowledgeable and we watch him go around the house. He laid down some granular pesticide as well as spraying. He did a great job spraying our windows and ALL of our many rocks! Being able to call anytime and they'll come out FREE, to assist with the issue, that's Great, too! Looking forward to see Neil in three months .

First of all they got me and my mother-in-law and accounts confused and they were messed up for…read moremonths. when they finally got that right I realized I have roaches now I didn't have them before. It was just a preventative measure it was pathetic so I canceled them and they charged me for another treatment that I didn't get and put it on our credit already and it was just two months ago so I have to pay them $100 now whatever they're using I can't tell they did anything and I can't tell by how long they stayed either but do not recommend Don't waste your money!!

Great communication. Spoke with owner, gave me detailed info on product for safe use for our…read morechildren and lets. Worked on getting me as soon as possible and will communicate with me when he arrives. This would be a great choice to for all less needs.

BILL IS THE BEST! I first talked to BugBros and their price was steep and I felt the guy I talked…read moreto was more a salesman than anything else. From the moment Bill and I spoke on the phone, I felt I could trust him. He understood just how terrified of bugs I am and went out of his way to make sure he got EVERYTHING and even went over some trouble spots twice. He also offers free treatment if there are any bug infestations in between our quarterly treatment plan. Also his bug spray smells like peppermint and is PET FRIENDLY! Bill is also pet friendly as my dog adores him. Bill is my guy!!

They had a problem with me asking questions. I have to say that customer service representative…read morethat take a simple question personally rather than about my safety is not a good CSR!!! The price for services was monthly but service not done monthly be as needed and seasonal. Prevention is not on their list.. they come after there's a problem.

Was very rude and disrespectful and continued to knock on my door. I politely declined but they…read morerepeatedly showed up on my door. Would recommend using a different service.