Not the best. After several visits the stylist still couldn't get my color right and kept telling…read moreme she was " growing it out" and "doing it her way." I tipped well, but they acted like my requirements were up to them to decide. I don't recommend this place. In fact once I moved on, they were so petty that they refused to give me my color formula so I could take t to the new salon.

I absolutely love Salon 241! I came when Hannah Y. was hired several years ago, as I've been a…read moreloyal client since 2021. At first, I wasn't excited about a new salon, but my first time there, it was so welcoming and warm. They use top-of-the-line, healthy products. They invest in the education of their staff. Everyone is so kind. I love seeing Hannah, and I'm so glad she's working in a salon that welcomes and cares for all people! My hair looks incredible and is healthier than it has ever been.

I requested a side part and layers and showed what I wanted with photos. My stylist then made my…read morelayers the most uneven they have ever been and made my bangs above my forehead. I have never disliked a haircut until now. She did not ask before cutting the length and overall it was a terrible service.

This is my third haircut with Ellen. What a fantastic job she did with my thick curly overgrown…read morehair. The vibe is always good in there and Ellen was very patient with my slightly grumpy mood today. lol. She's wonderful!

Honestly, I was going to leave a 3 star review but after seeing what my stylist posted on…read moreinstagram, I decided on a 1 star review. I came in with self-dyed hair in a color I liked. However, I was unable to keep up with dyeing the roots, so I decided to go back to a more natural color- a cool-toned brown. However, my stylist, Abbie ended up dyeing my hair straight up black (even another stylist agreed), which required her to strip the color 2-3 times. Most of this was done in the sink, which also happened to be the most uncomfortable salon sink. Anyways, I find out that Abbie posts about my "before" hair with quite the ratty comment which was completely unnecessary. No wonder she didn't tag me despite asking for my handle. She also failed to mention that she had to strip my hair three times, leaving it in a worse texture than before, despite telling me it wouldn't cause any damage. I was considering returning, but the professionalism is basically non-existent, so I'd rather not. Salon 241 is a better choice if you can spend more $.

I just want to say thank you to Stephen for saving my hair! Even despite the fact that I was about…read more15 min late for my appointment (did not know about the bridge construction going on) Stephen still took me in, and did a great job on my haircut even with the limited time. I am rarely ever content with the results of my haircuts, because I always feel like stylists insensitively cut off too much without talking to me about it first but Stephen was so considerate and professional... not only did he listen to what I wanted, he also made a point to double check that I was okay with the length he was about to take off, before making the cut. It had been awhile since my last trim / cut and my ends were very split and my hair was snarly and damaged from bleaching it several times over the past few months... But thanks to Stephen, it actually feels incredibly soft, the split ends are all gone and it feels thick and healthy... like he actually brought it back to life.... I'm so happy with it. Will definitely be coming back again!

Sheri saw me last minute when she luckily had some serious time blocks available- I came in as a…read morenew client with big ideas- I wanted to update my grown out golden balayage to a fresher, lighter/brighter balayage and add in some "rose gold"/pink in there too- oh and add in a hair cut from a photo I found on Instagram. Sheri NAILED it. All of it. I'm beyond pleased. She took 4 hours with me and transformed my dull hair into a cascade of flowing pink and golden locks that would make a unicorn proud. I'm obsessed and I've already gotten a ton of compliments. I came from San Francisco where I've been getting my hair done and Sheri is definitely as talented or more than the big city stylists there that charge twice as much. I definitely will come in to see her next time I'm visiting my parents in the area. I'll add photos but they really can't do it justice. Just go in! And always have photos for reference when trying something new!

I've been here a few times and have had my hair done by Sheri and Christi. Tigerlily is now my go…read moreto for haircuts. I never have to worry if I'm going to get a bad cut. They know how to cut along my hairline and natural cowlicks so the cut will fit me and not be uneven as it starts to grow back. They also helped me out finding the proper shampoo for my hair type. I had been using dollar store shampoo which had actually been damaging my hair. I would definitely recommend getting a haircut here before any kind of job interview or wedding.

Lindsey is the best! She is incredibly detailed oriented, listens closely to you and puts…read moreeverything into making your hair look fantastic -- just the way you want it! She is also very friendly and fun to talk to. Highly recommend!

Elise Hamilton is one of the best in her field! She has been my cutter (is that even a a salon…read moreterm?!) and colorist for well over a decade now and i have followed her religiously throughout the Pioneer Valley. She's very hip and does an amazing job w/short edgy cuts. If you want to get risky with a cut and color she's happy to take you there. (While still making you and your hair look great!) What makes her such a pro is that she listens to what the client wants while taking into consideration their features and lifestyle and what would work best for them. She works hard to incorporate all of these elements into your cut/ color b/c Elise knows giving an amazing haircut is only half the battle. She understands the real challenge is making the cut easy for the client to maintain and looking good once they walk out the door. This is what makes Elise such a stand out in her field and invaluable stylist. She gives terrific haircuts, but more importantly, she educates you on how to maintain your cut so it still looks "fleek" when you go home and style it on your own! And isn't that the whole point!? To look good EVERY DAY, not just on the days you leave the salon? Thanks Elise! See ya soon!

Great people and very affordable haircuts! A longtime downtown Northampton institution. Highly…read morerecommend them.

my stylist had the worst attitude. She also ruined my hair as now essentially I have a bald spot.read more

My appointments with Enae were absolutely amazing! I swear he's a hair genius! I destroyed my hair…read moreexperimenting with box dye and he rehabilitated the color with panache. Enae had a sixth sense for what I wanted and patiently listened to my ideas, really exceeding my own hopes in terms of the final results. Definitely recommend him as a stylist and colorist!

Awesome! Alyssa went above and beyond to really listen to my needs and hairstyle wishes. She nailed…read moreit! The place was clean, comfortable and very spa like. Everyone was happy and positive! Love love love it! Only wish I had before and after pictures!

I'm sure Hue is a fine barber, but her apprentice gave me the most nonsensical, absurd hair cut…read moreI've ever gotten. It looks bizarre, none of it is even, is completely the opposite of what I asked for, and he seemed confused the entire time- which it appears he was, as am I. Not sure why he told me emphatically that "he got me" when he did not get me, or my hair. Idk, he needs to work on curly hair or admit he doesn't know how to do it before chopping right in. Hat on head will be my haircut for the next two months.

After being spoiled by my favorite barber while temporarily living in Portland, Maine, I have been…read moresearching for a barber who could consistently provide a comparable haircut, after providing pics and a tutorial from my last barber. So I recently decided to give Hue Pepin's shop a try. As Hue was recommended to me by a friend, I was a bit nervous when I was welcomed by another barber (I think his name is Lucas?). However, after showing some pics and describing how I like my haircut, this personable and pleasant young man meticulously proceeded, cutting my hair to my complete satisfaction. I'm so glad I decided to give him a shot at it, and I look forward to going back, optimistic that he will be able to consistently cut my hair the way he did the first time.

I got a lovely haircut from Salon 0 last Friday! Would highly recommend, and prices are reasonableread more

Looking for a stylist of natural black hair at this salon. Asking for a friend. I read this place…read morehad one stylist is gone. Has the issue been resolved since then?