I don't post often and have two shout outs. 1. Thanks,…read moreBosak Chevy in Michigan City, IN for the shoddy workmanship on 11/14/22 for the recall on our 2014 Equinox for our windshield wipers. 2. Thanks to Randy Wise Chevrolet in Flint, MI who repaired the recall again correctly due to the other dealer's shitty workmanship. Long story short. My husband and I traveled to Frankenmuth, MI for a couple of days heading home today. During a monsoonal downpour, our wipers quit working on I-75 South heading home. Luckily, we were very near an exit and were able to drive on the shoulder to a BP gas station which was just off the exit. Thanks to the clerk at BP who headed in the right direction. We had to have our Equinox towed to a nearby Chevy dealer who made the recall repair and we were able to return home safely. Bosak has just lost a long time Harbor Chevy customer! This is why I hate to fucking travel!

While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

Thank you so much Maranda and Alexis for helping me with a stressful situation when I thought no…read moreone was listening you both heard me and I really appreciate that.

stay away from this credit union I purchased a vehicle from my local dealership the loan was with…read moreDort financial i had to car for 3 months i made my first payment 9 days before my due date and 8 days before the second payment I went to work I came home I park the car on my drive way not even 10 minutes later a tow truck took the car when I call the police they told me the finance company repo the car witch is Dort Financial credit union that's after 3 months I had the car with no late payments when I call them they told me it was because they couldn't verify my employment please stay away from them they trash plus they hold $13,653 I had in my checking account when I Called them to send my money to told me I have to wait after the sale the car to see if I will get my money from my checking account

Nothing against the staff they are always nice but there are always under staffed. I usually only…read moresee 1 person working. How unfair to customers as well as the staff.