Patience with anxious dogs and following directions given by owners. My American Eskimo Australian…read moreShepherd mix is a rescue with acute anxiety issues. I explained that she needed constant reassurance and responded well to talking and petting, but she didn't respond well to be rushed or ganged up on like some salons do. She said they would do their best and kinda quit listening while worked with something on the desk. In about 2 hours received a text saying my dog done and we could pick her up, As soon as we were at the desk paying the girl stated our dog who I had told them was anxious tried to bite the groomer. I guess despite telling them that she had acute anxiety and needed lots of reassurance they overlooked that! My dog's cut was ok at first but, upon closer looks her cut was irregular. The left was cut and it was nice, but the right side was only washed and brushed. It wasn't trimmed like the other side. The girl suggested that the next time she has to get her hair trimmed, give her CPDs! My dog is NOT a biter and is not aggressive if given verbal reassurance and talked to by a confident person. So if you have a dog that has anxiety issues or fear, I unfortunately can't recommend The Barker Shop!

Took my Bernese Mountain dog here for the first time. The staff were really friendly and seemed to…read morework well with my dog. I set up an appointment online, but received a phone call because the appointment slot I made was not for a large dog. They got her in even sooner for a bath and brush only. We have never trimmed our Bernese Mountain dog ever because we enjoy her long hair and it's winter. We dropped her off and went shopping. Surprisingly they called early and said she was ready to pick up. She is always so excited when we pick her up so we didn't notice anything, but when we got home we noticed she had been fully trimmed. We were very disappointed that our long haired girl received a full trim for the very first time. Even her five inch long belly hair was shaved to a stubble and all of her long hair on her feet was gone. So I called to let the owner/manager know. She was apologetic and offered some money back but we didn't pay for a full haircut so I just wanted to let her know that we didn't receive what we had initially requested. The trim looked good, it's just not what we wanted. We will take our furry baby back there, but will make sure next time it's clearly understood what is wanted.

Dee is great with a German Shepherd and pug. We use Pooch Parlor for boarding and grooming and…read morealways feel comfortable leaving our dogs with them. The dogs love Dee, too, and get excited to see her.

We LOVED taking our dogs here...found out Dee past away...we will truly miss seeing her smiling…read moreface and having her care for our dogs!!!

My puppy had her nails clipped and was bathed. They did a very good job. Happy that we went there…read more Will definitely go back.

Disappointed in the results! When I made the appointment for my dog I told them he was a rescue…read moredog and I had no clue as to his history or how he would react. No problem she said! Took him in was not even home yet and my phone rings told me he had matted hair and would need to be cut closer no problem. I just want him to be groomed. The next call was about aggression and she couldn't finish him because he snapped at the blow dryer. The next phone call was come and get him. When I picked him up the bill was 45.00 higher then quoted for a dog my size. His hair cut is a mess. Uneven he looks sad. before I left she gave me a phone number to another groomer that does grooming to sedated animals You must be nuts to think that I would use anyone you recommend I was also told your dog is not a fit for our salon AKA Don't come back !

Viktoria is an amazing dog trainer! We took our field lab to her for the "boot camp" program and…read moreour young lab came back a different dog. Not only did she train our dog but she also trained us. Our lab now comes to work with us everyday and our customers are amazed at how well she behaves. I would recommend Victoria to anyone struggling with training their dog.

I love this vet. My cat has had a growth on her side for a few months. The two vets I took her to…read morebefore felt like they weren't communicating with me or were looking for a "quick fix" or drugs to throw at her in hopes the problem would be solved. Dr. Nancy Irvine is wonderful. She went over my cat's vet and health history with me very thoroughly before taking a blood sample and some skin scrapings for testing. She talked to me like I'm an intelligent adult and shared with me her line of thinking every step of the way. She answered my emails in a timely manner and always felt like she was presenting me with every option available. The diagnostic tests were kind of expensive as well as treatments and further testing, but my cat is my baby and I'd do anything to help her feel better. The facility is nice and clean with a big reception area and exam rooms. All of the staff I encountered are very nice and helpful. They even called me the day after my cat's growth removal to make sure that she was responding well to the medications she was given. I very much recommend them.

Absolutely wonderful experience! Our cat was sick on our move. This vet was on our way, got us in…read moreat the last minute and she was amazing! We could not be more grateful, we were back on the road in no time with a healthy cat and extra goodies to make the move easier. We are so thankful!

We wanted to share our heartfelt thanks and appreciation to Dr. Nicole for her admirable warmth!…read moreThere are those who show compassion and then there are those who excel expectations with tender thoughtfulness. Though it was a hard emotional day for Tammy to lose her furry baby, Dr. Nicole's remarkable kindness comforted her heart and supported her sadness; commendably and memorably. Words are insufficient to extend our highest gratitude. May the Lord bless you Dr. Nicole, and your staff, with the care you show beautifully to others. Warmest regards, Tammy Hileman (Wanda, Ron, Linda Hershey)

For general care they're expensive but fine. My cat wouldn't stop scratching this one spot until it…read morestarted bleeding and I took her there to get help. She was there all day, wet her cage but they didn't clean it out. And they didn't even bandage her. All they did was tell me that they wanted to give her surgery to remove it, after I had gotten to the office and was crying my eyes out. Then no one told the front desk lady that I needed to schedule surgery so I had to explain it to her between bouts of crying in front of everyone in the waiting room. I was given surgery papers with conflicting amounts for the procedure. I scheduled it for a month away but in the meantime I had to teach myself how to clean and bandage her with videos on Youtube. It got better so I cancelled surgery and I'm never going back.

We no longer recommend this daycare. After 3 years of our dog attending regularly, we were shocked…read moreto learn he was "permanently dismissed." During all that time, we were only ever informed of one incident -- over a year ago -- which was described as a brief "scuffle" while several dogs went through a gate together. We were told there were no injuries, and after a short break, our dog returned to play with no further issues. There were no other incidents that day or at any other time until we were informed of his dismissal when we picked him up at the end of the day. Since his dismissal, we've made multiple attempts to get details about any other incidents and were denied. We even tried to speak directly with the practice owner and veterinarian, but she never responded. This has been extremely disappointing. As responsible pet parents, we wanted to understand what happened so we could address any behavioral issues -- but we were given no opportunity to do so. After years of loyalty to both the clinic and daycare (with as many as three dogs in their care at a time), the lack of transparency and unwillingness to communicate has left us questioning everything. They denied us any chance to correct behavior and keep our relationship as customers, and the practice owner's silence speaks volumes about how little they value long-term clients.

This was my dogs' first visit to Ashland Doggy Daycare. Their last kennel wasn't so great so we…read morewere nervous to leave them again! My littlest guy is so scared of everything but ran straight back with our big dog- they usually have to carry the little guy. When we picked them up they were happy (and tired!) And most importantly, not scared. They appeared to have had a great time and even ate all their food! We will definitely be back!!

We had an appt at 11 am & we were still waiting there until 12pm so we left. The lady at the front…read moredesk was extremely rude and obviously doesn't respect peoples time. We won't be returning.

Such a knowledgeable and amazing vet and they took such good care of my pets. Recommending to…read moreeveryone!!!!!!