I tried asking a few questions, which the assistant said he'd be in soon to answer. Instead of…read moreanswering the questions he was condescending and rude and questioned why I needed to know what was being used for in my sons mouth. Nurses and reception were understanding, and mentioned this was why there is only one dentist at this location (implying Vallee is hard to work w often). Worst Doctor experience I've ever encountered. I would not recommend if you try to be an informed patient/parent FIND ANYWHERE ELSE TO GO.

So, recently, my kids had an appointment with this dental office. We used to go to one in or near…read moreWilliston, but they have since closed. This office in St. Albans was the first to come up as a "better" option for dental care for kids. Well, sadly all my kids were sick with a bug and could not make it to the appointment; I was as well. Since some businesses prefer you to stay home in that case (Covid reasons maybe) I had to cancel my appointment. It was the same day as the appointment, but I had no choice. They sent me a letter telling me to find another dentist and removed my kids from the office. Confused, cause that is not a normal reaction to cancelling an appointment, I went there in person to try and resolve this. The dentist was not in during that day, so I waited for a call back. 3 weeks later, nothing! Finally went there today to explain what had happened and get this issue resolved. Wouldnt you know it, the man at the front basically told me "Sorry but there is no way you can come here anymore and its best to seek another dentist"; referring back to the initial letter I had received. I literally said; "So, basically, my kids cant come here anymore because of this letter and I can go kick rocks! that about right?" to which he replied; "Pretty much, yeah!" So, not only did I not get to speak with the person who runs the office and resolve this matter, the receptionist told me, in no uncertain terms, to "F" off. I have never had to deal with some thing like this before and the dissatisfaction that came from it has become a common theme for a lot of business in small cities like St. Albans. I would have been satisfied if they would have been a little more empathetic to the reason for the cancellation but, shocker, they were not. I highly recommend those reading this to seek other dental care elsewhere.

dr. Stanley is a phenomenal dentist he takes amazing care of my teeth make sure that I have no…read morecavities and he stays on time super clean office and very friendly staff go here if you are looking for a new dentist to try I promise you won't be disappointed

From the owner: At St. Albans Dental, we do everything that we can to ensure that every patient has their needs…read moremet, regardless of their age. Dr. Aten's and Dr. Saini's expertise includes preventive, restorative, cosmetic, periodontal and emergency dentistry, so you can get the treatment you want under one roof. Not only can they meet you and your family's needs, but you can expect affordable options to make it happen. While they are in-network with multiple major dental insurance providers, they're also happy to provide an in-house dental plan and CareCredit financing for those without dental insurance. Don't wait to get settled in; call our office to get started!

Dr. Dickinson Sr. was my dentist in High School, when he was close to BFA, and he was awesome back…read morethen. I went to BFA w/ Grace and she is an amazing, classy, genuine, and caring Dr. You're in good hands with them.

As you shop around for Invisalign providers, beware that lower prices can come with hidden limits…read more Dickinson & Branon offered the lowest quote I received, but my experience did not meet expectations. I was unknowingly signed up for a limited three-refinement package, which made it difficult to continue treatment beyond that point (lots of push back). After 18 months (versus the 6 months originally quoted) and pushback on further corrections, I transferred care (this is an option!!)--where I learned my remaining issues could still be resolved with Invisalign. Ask all the questions upfront; not all Invisalign packages are created equal. I do appreciate the partial refund D&B provided at my request.

As a patient of Fiddlehead Dental, I'm always impressed by the warmth and friendly atmosphere of…read morethe office. Dr. Chuck and Dr. Lynda, along with all of the staff, are always so welcoming, professional, and considerate. They are passionate about providing dental care to those in need, and are approachable and so easy to talk to. As a teenager I wore braces, but as I've aged my teeth had begun to shift. As a result, I'd become self conscious of my smile. I found I was smiling less, or would keep my mouth closed so as not to reveal my teeth. On a routine visit with Tiffany, one of the dental hygienists, I mentioned my desire to learn more about clear aligners to help improve my smile. Tiffany brought Dr. Lynda right over to talk to me and gave me a bunch of information. Before I knew it we had a plan and scheduled appointments. I was thrilled! I am so pleased with the results. Now, I love my smile. I'm grateful to have such a wonderful team of dentists and hygienists that truly care about my oral health and dental needs. If you're looking for a dentist, I would highly recommend Fiddlehead Dental.

DO NOT USE THIS DENTAL PRACTICE! I had work started by them and told them what payment plan I…read morecould stick to. I could do 300$ per month. They wanted $350. I have a fixed income and even the $300 was hard to maintain but I could. I was not ambiguous and could not agree to more. So I was told to make the payments. I did make the payments for 3 months and they accepted the payments without returning them. Then they set the appointment for me and the robot confirmed it and everything. Went in for the appointment that I had with them for months and took off work to do it. They told me when I arrived that they would not do the work because I only paid 300 a month and not 350 when I told them before I could not do that. So they still want the money and think that is acceptable. I do not. They accepted the payments. They made the appointment and then when I got there just told me NOPE. DO NOT TRUST THIS DENTAL BUSINESS.

My dentist has always been good to me, but the new hygienist I saw yesterday is an absolute angel!…read moreShe noticed that my insurance requires a risk assessment that hadn't been completed, and if you score a certain way you receive increased benefits - it made such a difference for me! I really recommend them.

Callers beware. I was in need of a new dentist and found…read moreACDC in my member portal as "in network". When I called, I did not have my insurance card handy and could not remember the name of my new insurance. I had thought "Northeast Delta Dental" was my insurance, but it was not. I called back a couple of weeks later and upon giving my name, Carrie(?) briskly stated "We do not take Northeast Delta Dental!". I calmly explained I had my card and was happy to confirm it actually says "Dental Blue". She advised, rather shortly, that Dental Blue was not in network with them, so I asked about "CBA Blue" (as that was the next name on my insurance card). She rudely exclaimed they're not in network with them, either. I called CBA Blue and was advised that they use the Blue Cross Blue Shield network. If the office had only allowed me to give more information, I imagine they could have understood that they were, in fact, in network. This is not how potential new patients should be treated. I'll be looking elsewhere.

I've literally been sitting in the parking lot watching the receptionist just sit at her desk on…read moreher cell phone while I'm on hold for over a half an hour with her. What is wrong with her, they need to find someone that will actually do their job and not sit there and ignore patient's call's just to comment on people's Facebook posts. So unprofessional. Not to mention how rude the dentist is and they don't allow parents to be with their children. Don't use this dentist you will be forgotten, neglected, mistreated and ignored.