I visited for the second time, and every time I feel at ease. The place is very relaxing, and…read moreJennifer is very professional and attentive. If I lived here, I would visit more often. Very relaxing

I have been going to Mind Body & Skin for years for my eyebrows waxed and only trusted the owner…read moreJenna to touch them. I also got an occasional facial and massage done and both services always exceeded my expectations. I recently had my eyebrows waxed by Kaleigh several times and she is amazing!!!! I am very selective on who I allow to touch my eyebrows and her ability to be consistent each visit with the end results and be able to have a conversation with her customers at the same time is real talent! I never have to check my eyebrows when she is done because she is that good! I would recommended Mind Body & Skin to anyone because not only is the owner extremely friendly, she is passionate about her business and takes pride in the services that her clients are receiving by only employing talented staff.

I read through the previous reviews and decided that I needed to also post a review…read more I booked a 60 min couples massage. When we arrived the lady at the front was very short with us and brought us into a room and asked if it was our first time and we said yes, then she said something about a towel and left. My husband and I were kinda just looking at each other like what are we supposed to do? So I peeked my head out and saw another lady walking by so I asked her and she said to take our clothes off (leave your underwear if you want) and put the towel(sheet) on and lay face down. Okay, I already had my underwear on so I just kept it on. Then the two ladies came and in and asked if we wanted a hard or medium massage, my husband said hard and I opted for medium. So they initially massaged us over the sheet we had on. Then...suddenly the sheet gets flung down and so do my underwear...The whole time I wanted to bust out laughing and thought this is going to be a great story to tell. The massage was good, she definetly got all up in every muscle (would have been nice if she asks if there was a spot that needed more attention). I always wonder too what they are saying to each other and laughing about, I can only imagine. Then they did the hot stones and she massaged everywhere, luckily my booty did need a good hard massage. We both gave them a $20 tip but I imagine like some one else said, they would have probably chased us out looking for a tip if we didn't already offer one. My husband actually loved it and wants to go back all the time, I thought it was more of a one and done thing, it wasn't something I'd really be dying to do again. If you are looking for a high end, "american" style spa, for sure don't go here.

if I could give zero stars I would. My sister and I went to get a head and scalp massage done,…read morecalled before hand and waited 10mins before being put in a room together. the beginning of the massage was decent. but the staff was rough, the massage was not a genuine scalp massage. their techniques were to press firmly on your scalp and even punch your head. they pulled on your hair, unsure of the purpose of that. they advertised the massage for $30 each, my sister and I both got one, and at the end they told us the total was $90 plus a $2 credit charge. so instead of paying the expected $60, we ended up with a $92 bill and a head full of oil and sore scalps. when I did not leave a tip on the receipt the staff were whispering and staring like they wanted to say something, but bit their tongue and made the entire atmosphere uncomfortable and unwelcoming. would not recommend, definitely a waste of time and money.

Love the service very profecional, everything very clean and the employees are very kind.read more

Francheska is an awesome knowledgeable Masseuse..I have searched in Western MA for some time to be…read moremet with disappointment..Massages not only are to make you relax but to heal and I have very specific needs..Francheska is very attentive to your needs and understands the body..in about 4 sessions she has helped me start the healing process..love that she uses several types of methods to see what best works..Wonderful hands and really works the trouble areas leaving me feeling enlightened..happy and forever thankful for her kindness and warm energy! Recommend her top-notch and find myself looking forward to our sessions! Wishing you all Health and Wealth on your Journey!

Had an amazing massage, since have recommended her to several others who also said they had an…read moreamazing massage session as well. Offers cupping, hot stones, has a Groupon as well.

I've been to get one hour massages twice from Andrea now, and she is great. Works out my knots and…read morealso makes me feel relaxed. Easy to setup a last minute appointment too, which helped me with my busy schedule. Will def be back :)

He is a scheister and fraud. He takes your money and does not show. He scheduled me for a massage…read moreand skipped out on his rent in Chicopee.

Unprofessional. Misses scheduled appointments with no contact or apology. Apparently his time is…read moremore important than anyone else's. This was the third missed appointment! The place was boxed up as well like it was closed and they were moving out.