Bad review for Nick at Derby City Chop Shop:…read more I've been going to Derby City Chop Shop for a while and usually work with Patrik, who has always been great. Today I called because the online booking system was not working for me, and I was trying to make an appointment. Nick answered the phone and immediately acted annoyed that I even called. Instead of helping, he told me my phone was "the only phone in the world" not working and basically blamed me for the issue. When I asked if there was another way to schedule an appointment, he cut me off and said, "Listen buddy, I don't have time for this right now. Can you come in in 15 minutes or not?" The entire conversation was rude, dismissive, and unprofessional from start to finish. I even had to ask multiple times just to get his name because he refused to give it at first. I can honestly say after that interaction, I would never let Nick anywhere near my hair with a pair of scissors. Customer service like that is unacceptable, especially for someone representing a business people are supposed to feel comfortable walking into.

It's simple. Their model is such that their barbers might have a feeling that their time is more…read morevaluable than the people paying to have their hair cut. Timeline: check the website to join their queue. It says 30-45 mins. Great. Hopped in line at 12:30. Arrived at 12:45 (because it says to be early). At 12:55 the barber that was taking walk-ins finished a cut. I didn't get his name, but some "adult" that dressed like a 13 year old in a hat. He looked at me, scrolled his little tablet thing then proceeded to the back for 30 mins or so to eat beefaroni or whatever lunchable his mom packed for him. The other guys who apparently take appointments only couldn't be bothered. At 1:30 a different barber who finished another cut brought me back and cut my hair. Did a fine job. The problem is a certain level of customer service. We all get that kids gotta eat, but have the system adjust to an hour wait so other people that have stuff to do can plan accordingly. I know LEO weekly or whatever says it's a fantastic highlands spot, but plenty of good old-school barbers can remove hair from a person's head without the customer being made to feel like they're inconveniencing the gentle talent that works there. Oh well. I'm confident this entitled establishment has plenty of suckers to pay for a $30 haircut so they can say they got it at the 'cool place'

Expensive but worth it! They gave me the haircut i wanted with some suggestions on a better look…read more Quick and great quality. Overall felt comfortable. At first i was unsure, but everyone loved my haircut and told me i looked amazing

Professionals, good communication, and good music. I'd recommend the chair at the far end of the…read moreRoom.. it's comfy and has good lighting.

We are new to Louisville and barber did a great job communicating with my 16 year old grandson, who…read moreis quite shy. Made him feel comfortable, we found our new barber!

First time being at this shop, new in town, moms told me they were good, i don't trust to many…read morepeople in my head. However Brandon gave me a short taper fade and cleaned my beard up. Long story short i found my new barber! Definitely recommend if you're looking for a GREAT AFFORDABLE CUT! Vibe in there is very inviting as well, cool staff feels like a family, good conversation, and great music.

This is a walk-in barber shop only. All the barbers are friendly and do quality work. The vibe is…read morenice, but it's a little pricey. Both barbers I have used cut my hair very well and didn't seem rushed at all.

Shelby is amazing she was kind and very thoughtful. I will definitely come back and get another…read morehaircut. Highly recommend this business. You won't be disappointed coming here. Great Job Mrs. Shelby.

Always warmly welcomed. Friendly staff. Modern bright interior. Michael always cuts my hair just…read morelike I like it, shaves my neck and makes it a comfortable experience! Well worth the $30 price!

Yes it looks very nice but the young man who cut my hair went way too fast…read more I waited almost two weeks to get a haircut here told him what I wanted showed him a picture. Well I was speechless when he took off way too much on the sides practically gave me a Mohawk. Please slow down a little and put your ego away & take your time. Am I only one who thinks they take way too much off. Now I have too walk around with a Mohawk basically not hating on Mohawks I didn't ask for one. Never returning if your reading this pls remind the person cutting your hair too slow down.

Update: I definitely did not mean to drop this entire rating. I thought it would update my 5 star…read morerating I gave when I first saw Anna. A hurried schedule between two people does not warrant a 3 star drop at all. I apologize for this. Anna does amazing work. I did not realize Yelp would ditch my entire 5 star review on 18/8's phenomenal work. The following was a one-time experience during a busy week. It should not reflect on the business as a while. Therefore I updated my rating as I thought it would average them out. Completely my fault. I had a client dinner at 7 and wanted a cut. They had a 4 and 6:30 with the girl I wanted. I asked for the 4, but i mentioned, I would call if by some crazy scenario my afternoon photo shoot went wrong. They are "too busy for last minute cancellations" Seriously? I wasn't cancelling just giving a remote possibility to be rather up front. Obviously can't do 6:30 appt with a 7pm client dinner. He can cancel on me any time. He is my "client" As an update. I made it to my 3:45 hair appointment with another salon. I would have gladly given a credit card for a missed appointment. Because I do understand time is money. But I don't see that being an issue in the future.

I've tried three different stylist from this place because I really like the vibe and customer…read moreservice. Unfortunately, this is the second time in a row my hair has been cut insanely short. Every reference photo I showed the top came at the eyebrow or just below it. After my cut, my hair is at least an inch and a half above my eyebrow. I came in looking for a textured fringe and left with Forrest Gump. I'd post the picture but it's actually way too embarrassing.

my man went here for a haircut for a job interview... when i came home and saw his cut i cried. he…read moresaid while she used the clippers it hurt?? not only did his cut hurt, i have to fix it myself. also on the website it says a hair cut is 25 dollars but for "first timers" they set you up with shampoo and a gift bag that you didn't even ask for. do not come here just go to a beauty salon.

I've been getting a massage at Gentlemen's Cut for over 4 years now, the last 3 or so with…read moreAlyssa...and I could not be happier, even being 4 years in. The wait is always minimal, the waiting area is comfortable, and the staff is always friendly. Even though COVID-19 has changed everything, they do an excellent of following COVID-19 practices and precautions. Alyssa is an amazing massage therapist. When I show up for an appointment she takes the time to talk to me to see if there is anything she needs to focus on and gives me a few minutes to get ready. My 90 minute massage is just about my favorite 90 minutes of the month. Alyssa knows my trouble spots and takes the time needed to do things like work out my left shoulder knot, and knows that magic spot to put me to sleep (my feet). The appointment usually starts with some conversation and catching up, but it doesn't take long for me to doze off. That's when she really works he magic. My most recent visit set a new record, and I think I was out in a bout 10 minutes. At the end of each appointment I always leave in better shape than when I got there, and completely relaxed. That's a testament to Alyssa's skill as a massage therapist. I've been going here for over 4 years...and as long as Alyssa is there's this will be my spot.

Full disclosure: My partner is a barber at this shop but I still want to tell you why you should…read morevisit. This cozy barber shop, located at the corner of Oak and Swan Street (hence the name), is a must-visit. The shop is part of a community of local businesses in one building- at the back is a coffee shop with a glorious patio, and up the stairs is a quaint yoga studio. My partner (Cody) has made the point to ensure the barber shop is a welcoming and safe space for any of his clients. He is part of the Strands for Trans community and caters to a diverse range of clientele from all different walks of life (and all types of hairstyles.) He's magic with clippers, shears, and a straight razor, and won't let you leave the chair until you are filled to the brim with confidence and are happy with your cut, shave, or beard trim. Find examples of his work and the link to book an appointment on Instagram (@cody_cuts_hair.) He's also quite the conversationalist which makes your time in the chair a delight, and you often get to see our sweet pup, Blueberry, who has become a shop staple. Consider visiting for your next trim!

These guys did a great job. Super comfortable atmosphere, and i was incredibly pleased with my…read morehaircut. I would absolutely go back again.

Great haircut at a good price…read more Scheduling at Jo's is easy, using the online app that most barbers offer. Simple to set up the time, your barber of choice, and add to your calendar with reminders and mapping the location. Pricing is typical.of the service and completely transparent. Parking is a little tough and I recommend going around the block and driving to the back. The shop itself is a little broken up and could use a refresh, but is spacious and functional. There's also a kids area to occupy little ones while you get clipped. My barber was really nice and cuts a fine head of hair.

My boy Jackson Kirven went to the barbershop and he loved it. This haircut looks phenomenal.read more

Highly recommend this barbershop. Outstanding in a lot of ways. First and foremost, great…read morerelationships with the customers. Professional environment I just wanted to get a medium bald fade. I ended up getting a medium bald fade, mustache trimmed, ingrown hair pulled, actual care to ensure I was comfortable. Fair prices so leave a tip because you won't be disappointed.

Needed a quick fade no appointments just walked in at the freshest cut in the Ville. You can't beat…read morethem good environment to. New shop before the party's