I have been working with Felicia for over a year now and been a landlord for 20 years. If you're…read morelooking for a good property managment company in Hilo, stop looking and hire Felicia. She was actually referred to me by another PM on Oahu. I have fired countless property management companies over the years for pure negligence and lying. It takes time to find the good ones. I wont say all the great things she has done for me because everyone may ask her. All I will say is show her a little aloha and she will be good to you. Good luck if you dont hire her. Alot of BS in Hilo with property management and CBIP accounting system is consistent and predicatable. They do one thing that I really like but I wont put it on here. Call Felicia and ask her all your questions...

Would rate no stars if could. Trying to claim house was way cleaner than it was on move in. Many…read moreproblems with sinks leaking/ light fixtures not working that owner/company did not correct. Owner refused to fix broken dishwasher and leaking ice maker in fridge. Clark realty switched agents on us from move in to move out and they are going with what the owner claims ( apparently they thought everything was perfect and spotless). Pre-move in cleaning was not up to par but they claim their cleaners are impeccable. Found broken glass and years of dirt when we had to move the fridge and stove to clean. I will never recommend Clark realty to anyone and will be sure to post reviews so anyone coming to this island knows how they operate so they don't have to deal with the same issues and nonsense.

Poor communication with tenants and poor time management on informing tenants (or from my…read moreexperience) of when heavy construction will take place. Not sure who your property manager is for your apartment/ property, but the experience Ive had (along with the people i live with) agreed that property professionals did not seem "professional" at all. I noticed a few other reviews feel the same and so Im relieved to know I am not alone feeling this way. Unless, and to be frank, you view "professional" as being cold business and just the "deal- deal" talk. I felt like the last minute notice (email, text, especially call) is inconvenient, although I always say its okay. I do not know why as well they switch from email everyone to calling everyone (but I guess for last minute you cannot control?) If you dont speak up they favor you are better anyway. Or at least I think so no because the first few time when I did care I had no body contact me back, UNTIL I found out the managers REAL contact information. (Tricky, huh?). Still not sure till this day why they didn't respond the first couple months of being switched from our previous original building company but it's whatever I guess... Renovation on the building I live in had poor construction workers in my opinion. (mess was made without warning).... Rent was raised because of the renovation but I feel like they should have relocated everyone to a different building while having them work on the harder renovation which most of us in the building probably had to tolerate with all the hammering, power saw, cement dusting cement that got splattered ALL OVER the walls doors and windows- had to clean the door and whole place because cement dust got everywhere, no-one knocked or called to clean the door, it was hard). It is annoying as well to hear most the construction workers laughing and joking and talking story majority the time they get here before even beginning to work... But eh. Whatever? I did not feel like they treat everyone with the same PRIORITY so just beware. Although it would be nice to know WHY. Otherwise I feel like my life is a spiral of being messed with for no reason at all. I think its fair to rate 3 stars, though I was close to rating just one star (but lets put my own frustrations about the renovations and poor communication aside) because there were times I complained of people smoking near the building and animals on the premises and I guess I was helped because an email to everyone in the building was sent the next day. Whoever was smoking didn't stop smoking though, but I appreciate and respect that effort. (Another star for the small Christmas presents so far. They know how to bribe you. Haha just kidding. But seriously). I might be taking a poor jump here posting it on social media but I honestly don't not know where else I can write a review. I guarantee if anyone knew this was written about them they would probably change (which is good). But if they don't change-- uh oh (drama~). Thanks for reading my review

I live hilo terrace many places owned by Kevin. It could be…read morebetter if the back gate was opened as numerous complaints against that is claiming it a health hazard I personally agree. If comp thought more about the people who they get paid from it'll be better. I know they can be better and ma more if listened to the people for once as the complaint can and will hurt. A true realtor should listen to the people.

Tiana went above and beyond as a relator to a first time…read morehomebuyer! She helped explain every step of the process and was quick to respond to any questions I sent. She made the whole process feel less daunting. I would recommend Tiana to anyone looking for a responsive and professional realtor!

Kiha was our Realtor on two deals so far, and we would never use anyone else on big island. She's…read moreattentive, always had time for all our questions even though we had a million of them, and very knowledgeable. She had great contacts for everything we might need (mortgage broker, professional cleaning people, plumber, etc.), and in the end, we closed in less than a month on both deals. I can't recommend Kiha enough. She's a pro, and she was, dare I say, fun to work with. It can be a really stressful and unpleasant process buying or selling a home if your realtor is grouchy or unavailable or whatever... Kiha was personable and funny, we had a good time working with her and got a great deal.

Kiha was a pleasure to work with. In a market that was chaotic, with houses selling for above…read moreasking as soon as they hit the market; she brought a charm and humor that made it so much less stressful than it ever could have been. Her knowledge and experience was invaluable, and she helped us find a home that was in our price range, in a good area, that we love. We will be eternally grateful to her, and plan on asking for her help again if we ever decide to leave the lovely home she helped us find

we are highly recommend Seth and Lee Jenks. We didn't realize just how much went into purchasing a…read morehome, and they made the entire process clear and manageable from start to finish. They kept us informed every step of the way and stayed calm and professional when complications came up with the seller, all while making sure we were able to move in on time! Seth and Lee also negotiated the purchase price and had the seller cover our fees, saving us thousands of dollars. On top of their expertise, they were genuinely kind and easy to work with throughout the entire process. We would absolutely use their services again and recommend them to anyone looking to buy or sell a home in Hawaii Dinh Le & Phú Nguyện

Seth and Lee are amazing! I feel like we got a really good 2 for 1 deal having both Seth and Lee…read morehelping us. Perfect mix of professional and truly caring duo. They took beautiful pictures and really brought our property to life with our listing and their description. Even when tragedy hit us soon after listing, and we lost our home to a fire, they stayed by our side gave us all the comforting words of encouragement and kept it positive every step of the way. Seth was able to sell our property for what we relisted it for. I didn't think it would happen after the fire, but they didn't give up on us. They always had our best interest at heart and we feel completely taken care of. Always attentive and checking in. Thank you so much for your work and sticking by us. We seriously can't thank you enough.

Truly the best Realtor you'll ever work with because she has a six sense for finding the right…read moreproperty, value, and knowing the current market for the respective client. Purchased homes in Kailua and Hilo with Pumehana representing my interests and it was a five star experience from start to finish! She is the unicorn of Realtors and simply the best!

Working with Pumehana was a wonderful experience. From the very start, she guided me on the steps…read moreto sell my home. it was her positive outlook that always made me feel that a sell would eventually happen. If I ever had a question, she was always quick to respond so I was never left hanging. She was constantly reassuring me that things would work out, and they did. I can't thank her enough for the sell of my home!

Wow!! We were so lucky to have Misti as our realtor for the purchase of our first home. We could…read morealways count on her to respond quickly, knowledgeably and professionally. She really got to know us and what we were looking for and helped us find the perfect house. She was the one constant through the crazy roller coaster of home buying. When things got stressful with each step, she was always level-headed and was there to explain things and help us keep perspective. She was validating of any concerns we had and helped us find solutions. Honestly she is AMAZING and we are so grateful she was the one to walk us through this process. I recommend her 100% and cannot say enough positive things about her. We will always trust Misti for any realty needs we have in the future. Seriously, we are incredibly grateful!

We were referred to Misti by our California realtor. We live in California and were searching for a…read morehome on the Big Island. Misti has gone above and beyond to help us pursue our dream! She is knowledgeable, kind, funny, has a great personality, and was a true pleasure to work with. Buying a home anywhere is stressful, but buying a home over 2000 miles away is a whole different story. Misti made the entire process as easy and stress free as possible. We highly recommend her!

We just finished the sale of a property in Leilani Estates. Jared Gates and his team at Big Island…read moreHomes & Land handled everything for us and all was seamless from start to finish. In addition I would like to say that simply meeting Jared was a great experience and I'm going to miss being in touch with him from time to time. If you are looking to buy or sell on the Big Island eastside we would not hesitate a second to recommend Big Island, in fact you would be doing yourself a disservice if you didn't at least talk to them when deciding who to represent you. Tons of Aloha & Mahalo to Big Island Homes and Land!

Big Island repped me in a purchase of a home on the Big Island in 2019. My experience was…read morehassle-free and I will return to them for any future real estate services I might need -- buying or selling. I cannot recommend the folks at Big Island highly enough. I worked with Suzanne Paulsen, who is a God-send. She is both a consummate professional and a trustworthy confidant. She understood exactly what I was looking for and did not waste my time showing me homes that were not right. She anticipated my needs through the whole process, and always had my best interests at heart. I was continuously impressed by how well Suzanne knows the real estate market on the Big Island and how well connected she is. I highly, highly recommend anybody thinking of buying or selling property on the Big Island to call Suzanne at Big Island. It'll be the smartest move you'll ever make. She will be in your corner 100%! Just an incredible person, filled with Aloha!