Terrible customer service and communication. Willing to double book appointments. Unprofessional…read morestaff.

When you try to schedule an appointment, the computer will ask if you want to keep your place in…read moreline and get a call back. After 2 days I hadn't received a call back. I waited on hold to speak to someone. Then despite several websites saying that Dr. Bouhouch accepts new patients, I was told that she actually is not accepting new patients. Huge waste of time.

Dr Mehra has been my family doctor since 1996. Everytime I go to see him the staff is very helpful…read moreand the appointment goes very smoothly. I really appreciated Sophia chatting with me about how important check ups are since I do have insurance. I highly recommend them for an individual to have them and also a family. They are located in a great office park that is safe for everyone. Clarke Mahek Happy patient since 1996

8/30/23 It is loud in here…read more The air conditioning unit is working hard. Thoughts about the urinalysis test are running through my head. Can I fill the cup high enough? Will I pass the physical because of my diabetes? Could I? Should I?, Would I? The questions abound. More to the point, what really annoy me is losing a $100 bucks of I don't pass my Dot Physical. I still have time, so I am not worried. Still I would like to get this done in one fell swoop. The business here was busy when I walked in at 10:33am. Now the room is clearing out. Well, some time went by and I ended up going through the motions of my Dot Physical. The eye sight was successful. My urinalysis test was up there but passed. However, upon seeing I take insulin, I was automatically disqualified from getting my Dot-Card. I was told I can do a waiver, but need the proper forms and a doctor's note to get a sign off for my Dot-Card. During this uncomfortable time, I don't remember if I said I don't operate a CDL. Nevertheless, I realized I put I take insulin. It got me thinking I shouldn't have mentioned I take insulin. I did mention it, I would have aquired my Dot Card and this headache would cease to exist. Nevertheless, I went through the motions I as told about from one of the doctors. I will continue this in the DMV Review in Sterling Virginia. In the end, my actual physical was never done because the doctors were more focused on my insulin intakes. It also doesn't matter, because like learned I automatically was disqualified. I lost the $100 bucks and I am annoyed.

I'm not happy with the staff at the front desk. They were unprofessional and not very helpful. If…read moreyou're paying for your visit, make sure to ask for and keep a copy of your bill. The doctors were also very average, and my experience wasn't very good overall.

This physician is very impatient and hung up after she heard I was referred. don't recommend I…read morereached out about her mortgage experience because she's listed as a Loan expert and that is not even on here. I would look for someone else if possible not friendly and quick to get off the phone.

All four of my family members have been patients of Dr. Pipan for over 10 years. She is…read moreexceptionally kind, caring, knowledgeable, and hardworking. She will call on a Friday night or Saturday morning--when the office is closed--to follow up on test results, labs, or any concerns. She truly listens and incorporates your preferences into the plan of care, and she takes your health seriously. The front desk staff is friendly, and communication through MyChart is easy with a reasonable response time. The onsite lab is a big plus, and the lab technicians are also very pleasant and professional.

Close in proximity to me! That's a win! Easy intake! Plenty of space in the waiting room, no fuss!…read moreThis is my third visit to this office! At the end of September I met with Dr. Cho to establish care. She was good, attentive and we planned our follow up. Interacting with the staff via the portal is very easy and efficient!. Last Monday I had an emergency appt with Dr. Feeley due to hives! Her bedside manner is amazing, she's gentle, she listens and I'll provide an update to her this week based on her treatment. She isn't taking new patients right now, bummer. Today I'm back for bloodwork which I expect to be quick in and out. Timea (sp) was flawless with the bloodwork and I didn't feel it! Bravo! I like this office in general, the front desk staff courteous and accommodating. I hope this works out so I won't have to drive across town for this type of work! Just a few kinks to work out with my RX transfers! I need this to work out so I'm rooting for them!

This is the group you want to be with. The people leaving negative reviews about this practice…read moreclearly haven't experienced the kind of care you receive at a larger, impersonal office. Our children have been patients at two of the "top-rated" pediatricians as we've moved over the years--and this is the only practice where you're truly treated as a person, not just a number. If you're looking for speed and convenience, you can always go to an assembly-line pediatrician. But if you want a true care team--literally two doctors who will know your children by name, provide thoughtful and individualized treatment, and actually keep you informed--this is the place for you. When I first called, Anastasia let me know they're a smaller practice. So yes, I may wait on hold for a couple minutes while they're helping another patient--but I'll take that any day over the rushed, impersonal care we've experienced elsewhere. At the other offices, they'd order multiple bacterial infection tests based only on symptoms I described over the phone--without even seeing my children. That's not care--that's just billing insurance as quickly as possible. Sky Valley is the complete opposite. Here, they take the time to listen, assess thoughtfully, and treat your family like their own.

Best family practice I have been too. My whole family sees Dr Bruce. She takes her time and makes…read moreyou feel at ease. The front desk staff Lauren is pleasant and always so helpful. Thank you.

Excellent doctors, excellent service, 30 years of experience with the practice, courteous and…read morehelpful always.

New patient here (former) How does it take 3 weeks to have…read moresomeone call about lab results? When asked how long the lab results take to come back, the doctor stated, oh, only a few days, I'm just soo busy. To then call, and someone in the office says the doctor is very behind. Then why take new patients? I Called the office and asked how much longer before the doctor was planning to call me about the results, answer? Later this week. Call finally came in today and it wasn't even the doctor! No options, no request for a second visit to discuss. Just straight to the medicine. No thanks. These things are scary for people and to just have disregard because they're too busy? There are plenty of better doctors and practices. If attention to detail from a medical professional is what you are looking for, go elsewhere.

Walk-in Clinic is really, really a life-saver when you are sick. When you know you need a…read moreprescription for an illness (not a chronic one) like an ear infection, sinus infection (eh - they will tell you to take Flonase), UTI, or other temporary acute problem. (Unfortunately over the counter drugs cannot help as fast as a prescription) this is the place to go, otherwise you would have to go to Urgent Care (more expensive, other issues). Walk-in clinic is covered by insurance and is part of INOVA. Thank God.

have been going to FFP for over 20 years. Was always great. then they were taken over by INOVA…read more has become a 'business' rather than a 'medical' facility. the whole experience has become afrustration event. doctors are good, but the administration is terrible. Hard to make appointment. direction to doctors is confusion. (eg suite 400, but the told to go to suite 200 - next go to suite 200 told to go to 400). the offices use a 'noise' system to cover HVAC noise. this over rides my hearing aid, making communication difficult.Dare to raise your voice (a natural response) results in chastising. the Walk In Clinic is a Scam. unqualified NP's. in an example case I had a 'eye sty' . NP could not diagnose, nor get help. an hour later told to made an appointment with an eye Dr. my solution was a visit to the MAYO CLINIC website, solution provided instantly. as others have also said, other INOVA practices get good rating . others have said it has become too large and unconcerning . I agree. Do not recommend this practice.

I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

I will no longer be returning here anymore, I have been sick since Saturday night with some unknown…read moreVirus and I have told Dr. Ramin in the virtual meeting about my swollen throat, me having to vomit blood, very bad back pain, and a very high fever temperature. All they did was a covid and flu test and they didn't do a strep test. I went to Urgent care the day after and urgent care has confirmed with me that I was tested Positive for Strep A! Now I'm currently taking antibiotics. I've been coming here for a couple of years and I will no longer be returning here! Don't waste your gas or money coming here!

I'm not usually one to write bad reviews but this place simply disappointed me for numerous…read morereasons. To start my significant other was the patient, has not seen a doctor in 10 years. After me persuading him we finally looked to find a doctor for him to go get a check up. I decided to go with this practice because of the reviews which were decent, which now I don't understand why. When we went to the doctors office the doctor simply wasn't warming at all, it wasn't comfortable for my significant other even though we explained to the doctor that we haven't seen one in a very long time. In no way did he make us feel warm and welcome. But that's not the Main reason of me writing this review, mind you I'm not one to write bad reviews for somebody. Last Wednesday we scheduled an appointment to get blood work done after not getting blood work done for years. Which the doctor knows. After logging into the portal which the front office told us to do it seemed like the results came in the next day for the blood/urine work. There was absolutely NO COMMUNICATION, no call or follow up from the front office nor the doctor about the blood results. As a matter of fact we had to contact the doctors office ourselves to get an update which they had said the doctor would follow up but never did. We waited an entire week, Which is absolutely ridiculous because the doctor should follow up with you the next day if they cared enough. Still no phone call. After a week we decide to finally call them to ask what was going on. The lady at the front desk Continued to tell us that everything was "normal" and the doctor "didn't have time" and that's why he didn't call. Word for word said "the doctor didn't call because he is busy with other patients." What kind of doctor does that? The level of upset doesn't even make sense. I have never been to a doctors office and had experience such disrespect. As someone (my significant other) that hasn't seen a doctor in years we should not have this experience. It was the absolute worst visit for him and I really regret taking our business here. I want the doctor and the front office to know that they need to fix their ways because the way that they treated my significant other is completely unacceptable. The front desk lady also had told us that we should be able to understand what was written on the portal. How would we do that when we're not a doctor? Simply just so upsetting. I will be taking my blood work to a different doctors office and I hope everyone takes the time to review this review, and I hope Dr. Ramin as well as the front office takes everything I'm saying it into consideration.

Great product Always happy with the results. I regularly…read moreorder the sleep gummies for a great night rest, and a tinctture for my very high strung dog to mellow her out a little on walks so she doesn't pull my arm off when walking her

Greetings Dr John provided Mee an Awesome Service. I was able to get a telephone consultation to…read morehelp when I was dealing with Pain until I could get into office. She help me to management pain without any narcotics & FEELING LIKE NEW !!!