So I made my first appt today and here is my FIRST experience. "Can you call your insurance company and ask them if you need a pre-authorization?" I call insurance who says, "If your doctor is in network, they are responsible." I told them the doctor told me to call but the insurance company couldn't look up without procedure codes. Call #2 to CHPA: "My insurance says you are responsible to handle." RESPONSE: "We don't do that." Me: So give me the codes and I will find out." End of story - I call my insurance company and have them cite this in their records and now I tell each of you. I am so offended that the medical community expects us to pay fees for their services but they think their only service is "see the patient." Um. News - you are running a business so there are other things you need to do! read more

The BEST out there! Highly recommend both doctor and therapist! I've looked for years for someone to help me and they really have. They care deeply and are up to date on their type work! Even the office specialist are exceptional. They work with adults and children. I have my favorites but recommend all highly! read more

I used to think that this place was pretty good. But, really, the only way to get in contact with the office or your therapist/psych doc is through leaving a message on a voice mail machine. In the past, I've been used to therapists that have a cell number where they can be reached easily. Also, their billing office is not very well organized. I had a letter sent to me about a bill... when they really should have contacted my insurance company. It wasn't really nicely worded either. My former therapist there was good with giving sympathy, but not so much with the ideas on how to get organized with my life. My former psychiatric nurse practitioner didn't see me very often, and because the only way to reach them was through leaving them a message, it made me feel nervous and feel not very important to them in the long run. So while some of the people are nice there, it's not the best place if you need a way to contact your therapist/psych nurse/doc or the office quickly, and the billing office caused me to become very stressed out. read more

Absolutely appalling care. The NP I saw barely seemed to pay attention, demonstrated that she knew very little about living with adult ADHD and showed no respect for my time ( invited me into her office 15 mins into the time slot, even though she'd just been sitting there with the door open doing apparently nothing to review any notes). I sat down and she asked how school was-- she didn't even remember a thing about me, I'm not in school. " Always check your notes..." she said, trying to play it off as humorous, when really her incompetence should be reported. This practitioner struck me as highly unprofessional. Never have I been more angered by such evident intellectual sloth on the part of a clinician wielding the power to control medications that help people function. This lapse in ineffective medication support set me back socially, financially, and emotionally and am still not back on my feet. Don't go here if you need help. read more